TeaTime Bookshop Recenzje 

977
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoy... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I am a bit disappointed ☹️ I made a subscription for my 2 and half years old son the first two months got so so books but books like robbery and scary monsters are too much for me 🥴 , but the third m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A lovely gift idea. I chose best sellers for my books. They were titles that I probably wouldn’t have selected for myself but I have thoroughly enjoyed them all. All were completely different in style... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Księgarnia
  2. Księgarnia dla dzieci
  3. Antykwariat

Napisane przez firmę

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

977 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(977)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 93

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Business has gone downhill

I have been a subscriber for a long time now. I was extremely satisfied at first, however the past 3 orders not so much. The biscuits are always smashed to smitherines making them suitable for nothing except cheesecake bases. My daughter has received the same book twice in consecutive months. The month after they completely forgot to send the order, they got back to me after two chase emails and we finally received it almost a month after the payment was taken, as an apology they sent a free tote. This month they sent only one of my childrens books, we didnt know until they excitedly opened the box and paper and there was only one parcel contents inside, not a nice situation with children of any age, much harder when they are 4 and 5 and love their books. When I chased up the missing item, I did get a reply, but no apology, just a message stating the missing item had been sent out. I will be cancelling and instead taking my children to the bookshop to pick their own. It is such a shame as my children and I loved the surprise. Maybe they now have too much business to cope. I used to promote them at the school as I am on the PTA, I have since diverted people away with the reasons why. I will not get behind a company I do not believe in myself.

5 lipca 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thank you for your review. I am sorry to hear you have been disappointed with your recent service.
If you receive the same books we will always issue a replacement.
I am sorry you had an error but are packers are human and sometimes errors do happen and we sent an additional treat to apologise for this.
Please let us know if you are missing any items and we will get that sorted for you.

Oceniono na 2 z 5

I am a bit disappointed ☹️

I am a bit disappointed ☹️ I made a subscription for my 2 and half years old son the first two months got so so books but books like robbery and scary monsters are too much for me 🥴 , but the third month I was forgotten. It passed 3 days and I email them because I didn’t receive the monthly books. I got quick response with apologies but I was send books white and black which are suitable for babies not for 2 and half years old kids. The next month I was send a book which is more suitable for one year old kids with Italian and English language. We don’t speak and not understand Italian language and we find it a bit waste of money this subscription. To be honest I was expected a bit better books .

4 lipca 2026
Opinia niezależna
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Odpowiedź od TeaTime Bookshop

Thank you for your review. I am sorry you have had a disappointing experience. You opted for our 1-3 years book subscription and the books sent were from this age range covering a range of topics and styles to create a diverse and exciting book box.

Oceniono na 5 z 5

I have this subscription for my daughter and have done for over 4 years

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoys, I’m not convinced she always gets the cookies and hot chocolate though, I think her children may beat her to them.
She absolutely adores books and this makes her happy. Supporting small businesses is important to both of us. Great company and highly recommended.

17 czerwca 2026
Opinia niezależna
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Odpowiedź od TeaTime Bookshop

Thank you for the lovely review! I'm so pleased your daughter enjoys her books ( and the few biscuits she manages to try!)

Oceniono na 5 z 5

I bought a 3 month subscription for my…

I bought a 3 month subscription for my friend she has absolutely loved receiving her books and says they were really presented well

22 czerwca 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thanks for the great review :) We are so pleased to hear the gift has been enjoyed!

Oceniono na 5 z 5

A lovely gift idea

A lovely gift idea. I chose best sellers for my books. They were titles that I probably wouldn’t have selected for myself but I have thoroughly enjoyed them all. All were completely different in style which was great. Good biscuits too!

15 marca 2026
Opinia niezależna
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Odpowiedź od TeaTime Bookshop

Thanks for the great review! Happy Reading (and biscuit munching!)

Oceniono na 3 z 5

Product good. Delivery experience poor.

I am very satisfied with the book, biscuits and coffee. I was particularly pleased with the coffee because last time you sent instant coffee which I really don’t like. I do have a problem with the Yodel delivery. Yet again I had no warning of the delivery, but I was in when it must have been made. There was no knock on the door, and I found the box on my doorstep the next morning somewhat damp, but fortunately the goods weren’t damaged.

12 czerwca 2026
Opinia niezależna
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Odpowiedź od TeaTime Bookshop

Hi Gillian,

I am sorry to hear you had an issue with delivery notifications, you should receive an email with a tracking number, please contact our team who will be able to assist you. sales@teatimebookshop.co.uk

Oceniono na 5 z 5

Excellent service

Excellent service. Great book choices and tea and biscuits to boot!

25 maja 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thanks so much for the great review!

Oceniono na 5 z 5

Ace reading experience

Super fast delivery, the books are always top quality and the tea & buscuits make it a top treat to look forward to.

2 maja 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thanks so much for the great review!

Oceniono na 5 z 5

Birthday gift that kept on giving

I gifted a 3 month subscription to a good friend for her birthday. Delivery has always been on time. Parcels have been left safely at her home. The book choices have pleased her and the tea and biscuits just made the parcel that little bit more special. This is my second purchase and would definitely use again.

9 marca 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thank you so much for the great review! I am so pleased the subscriptions have been enjoyed!

Oceniono na 5 z 5

What a lovely club

What a lovely club, I cant wait for each book to arrive as I know I wont have read them and of course the hot chocolate and biscuits. Another lovely touch is the book mark and postcard
I wish I'd discovered it earlier!

24 kwietnia 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thank you for the fabulous review! I am so pleased you are enjoying your subscription!
Happy Reading!

Oceniono na 5 z 5

Wife = Reader = Great Collections

This was a gift for my wife, who runs a blog called "Always with a Book." She reads +/- 300 books a year and receives ~ 300-400 a year from publishers as an influencer. We've received 4 months of books on the annual subscription from TTBS, and none are duplicates to what she has gotten, she's reading them all (or planning to - they are in queue) and happy with it all. Very well curated and thought out. A++++++++++++++++++++++++++ highly recommended.

19 kwietnia 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thanks for the great review! I'm so pleased the books are being enjoyed!
The blog sounds great!! Happy Reading!

Oceniono na 2 z 5

Disappointed

I love the idea of the company and applaud their success, but I'm currently in month 5 of a 'Historical fiction' subscription with them and it would be better if the named it "historical fantasy." I was expecting books similar to Ken Follett or Robert Seethaler, but am getting stuff closer to A Song of Ice and Fire, or Tolkein. The wine has always been nice though.

Final thought is that they've just sent the same novel for a second time, so five months, five bottles of wine, but four novels.

If someone could get in touch on how I can request for a change of subscription that would be great, but I can't figure out how to do it on their site. Cheers.

14 kwietnia 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thank you for your review, I am sorry you have had these issues. If you have recieved a duplicate book we will always send a replacement title for you without you having to return the book to make it a stress free as possible for you.

You can get in touch by emailing us at sales@teatimebookshop.co.uk
please have your subscription number, order number or the email address used for the subscription and someone will be able to help you.

Oceniono na 5 z 5

I bought this for my daughter and she…

I bought this for my daughter and she absolutely loves getting them every month. She is in the process of moving and changing the address where the books would be delivered was so simple.

17 kwietnia 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thanks for the great review! I'm so pleased the books are being enjoyed! Happy Reading!

Oceniono na 5 z 5

Bought a subscription as a gift

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it to us luckily so they didn’t need to but that’s the sort of customer service I expect if I want to keep using a company

19 marca 2026
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thanks for the great review! I hope the books are being enjoyed!

Oceniono na 2 z 5

Great idea but should be some quality control...

I love the idea of sending interesting old books to a friend but unfortunately, having received 3 of 12 books she has complained that 2 of the books have been very dirty - one had a viscous substance on the cover and another a patina of dirt ingrained into the cover. Nobody minds the antiquated charm of an old book - yellowed pages and the odd rip but why are you sending out books unchecked and dirty? She was thrilled by the first book and now wary of opening the others

3 kwietnia 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

I am sorry you have had these issues, please get in touch with our team via email who will do their best to help you.

Oceniono na 5 z 5

Great pick of books

Great pick of books. Biscuits are perhaps a bit pedestrian (but not enough to downgrade score). Well packaged. Highly recommended. Look forward to each delivery.

28 marca 2026
Opinia niezależna
Logo TeaTime Bookshop

Odpowiedź od TeaTime Bookshop

Thank you for the great review. Happy Reading!

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