Ordered a book from Wordery via eBay (brand new). Arrived badly damaged, due to the way it had been handled during packaging (pushed into the packaging, dirty finger prints on the pages). The out... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything went smoothly, from paying by Pay Pal to delivery through the letter box. I was concerned that the book may get damaged as previously the bubble wrap wasn't effective. I am pleased to repo... Zobacz więcej
Decent delivery time, books in perfect condition, no admin hassles. So, everything perfect. Free shipping a real bonus for me as I live in Hungary and although other sites may offer older (used) books... Zobacz więcej
Reakcja na opinię
All my favourite authors in one place, great service, a great website and so quick and easy checkout as well as very competitive prices, why shop elsewhere! I just purchased two Sarah Morgan books to... Zobacz więcej
4,5
Doskonała
8 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I'm really satisfied
I'm really satisfied, I just hope they stick to cardboard packaging and never use those flimsy paper envelopes again
29 maja 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Maja,
Thank you for your feedback.
We're thrilled to hear that you are satisfied with our service. We appreciate your suggestion regarding our packaging, and we will certainly take it into consideration to ensure your orders arrive in perfect condition.
We hope to see you again very soon!
Kind regards,
Wordery Customer Services
No words required
Titles required easy to find, ordering process simple and quick. Delivery fast and items well packaged.
3 maja 2024
Opinia niezależna
Order came quicker than expected
Order came quicker than expected. Decent packaging with free shipping. Would recommend to anyone
18 kwietnia 2024
Opinia niezależna
Good array of books and good service.
Good array of books and god service.
17 maja 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Deb,
Thank you for your positive review!
We're delighted to hear that you like our service and the range of books we're able to offer!
We hope to see you again at Wordery soon. :)
5 months and no delivery or refund
I ordered 4 books in December 2024. Mid May, they have misplaced my order and I have not received any update on the delivery or refund. Incredible.
I miss the Book depository, I
14 maja 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Marisol,
Thank you for your review.
We've checked this for you and we're sorry to see that the wrong address was provided at checkout.
However, we are pleased to confirm that a full refund has already been provided. If you require any further assistance, please do get back in touch with our Customer Service team, who will be happy to assist you. You can reach us on help@wordery.com
Speedy and efficient service
Speedy and efficient service. Easy to use online ordering. Prompt delivery and excellent range of books.
10 maja 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your positive review!
We're really pleased to hear that you have had a positive experience with us and that you find our website easy to use! We do try our best! :)
We hope to see you again soon!
Great condition
Great condition of the books, would be better if they shipped multiple books in a single package and not one book per package
10 maja 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your review.
We're pleased to hear that you have been satisfied with the books you have received from us!
On the topic of combined shipments, we always try to consolidate our deliveries into the smallest number of parcels. However, if the books are from different orders, or if the dispatch time of the books on a single order vary, we sometimes do have to ship items separately. To keep in line with IOSS regulations, books sent outside of the UK must also be sent in individual parcels.
We hope this information is helpful and that we will see you again soon!
I love it
I love it, but I think there is some mistypo in the first chapters at times...
19 kwietnia 2024
Opinia niezależna
Have spent quite an amount on books…
Have spent quite an amount on books from Wordery over the years- Mostly through ebay!.
Paid £15.99 for brand new Neitzsche-Will to Power. Zero damage to packing, yet the book has a complete split/tear, across the back cover.
Have emailed them today 4/5/24. Want a replacement and hopefully the courier that delivers can take the damaged item back saving me time and petrol to queue at a post-office.
4 maja 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Mark,
We're really sorry to hear of the issue you experienced with your order. All of the items we sell are brand new and should reach you in mint condition, and it is very disappointing to hear that this was not the case for your order.
We're always happy to help when there is a problem with an order. You can always reach us at our customer services email address, which is help@wordery.com. We aim to respond to all customer queries within 1 working day.
Quick and easy and delivery was on…
Quick and easy and delivery was on time. Go to for the book you need
30 kwietnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Kev,
Thank you for your positive review!
We're really pleased to hear that your order arrived in good time and that our website was easy to use!
We hope you will enjoy your purchase and that we will see you again soon. :)
Kind regards,
Wordery Customer Services
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your positive review!
We hope you will enjoy your purchases and that we'll see you again soon. :)
Kind regards,
Wordery Customer Services
I like to buy online from smaller…
I like to buy online from smaller companies whenever I can and not from the giants who have too much power. Wordery is always quick and efficient.
4 kwietnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Verity,
Thank you for your positive review!
We're pleased to hear that you're satisfied with our service!
We hope to see you again soon. :)
Kind regards,
Wordery Customer Services
Delivery was within the expected date…
Delivery was within the expected date range.
13 kwietnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Roger,
Thank you for your positive review!
We're pleased to heat that your order reached you in good time.
We hope that you will enjoy your purchase and that we'll see you again soon!
Kind regards,
Wordery Customer Services
Just what it says on the tin - well website
Quick turnaround, well packaged, delived to the promised schedule, what's not to like ?
Not the first time I've used this seller, won't be the last either- highly recommended.
3 kwietnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi,
Thank you for your positive review!
We're really pleased to hear that you have enjoyed our service!
We hope to see you again soon. :)
Kind regards,
Wordery Customer Services
Odpowiedź od Wordery - Your Online Bookshop
Hi Harry,
Thank you for your positive review.
We're pleased to hear that you have enjoyed our service!
Long may it continue! We hope to see you again soon. :)
Kind regards,
Wordery Customer Services
Reliable
All packages so far have arrived on time and completely undamaged. Prices are mostly lower than on Amazon, with also free shipping. The selection is very good, and hopefully in the future it gets even better. I am very satisfied and hope that I have found a reliable substitute for Book Depository. Dear Wordery Team, please keep up your good work!
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Sanja,
Thank you for your positive review!
We're really happy to hear that you are pleased with our service. We try our best!
We hope to see you again soon. :)
Kind regards,
Wordery Customer Services
A very satisfied customer.
A very large choice of books.
Very prompt and efficient service, both in acknowledging receipt of orders and delivery.
18 kwietnia 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Rowena,
Thank you for your positive review,
We hope to see you at Wordery again very soon!
Kind regards,
Wordery Customer Services
Disappointed with content.
Nothing wrong with the service. This book was not to my taste.
8 marca 2024
Opinia niezależna
Big like
Fast shipment with reasonable price. Very pleasant shopping experience. Thank you!
14 marca 2024
Opinia niezależna
Odpowiedź od Wordery - Your Online Bookshop
Hi Andro,
Thank you for your review,
We're delighted to hear that you are taking full advantage of our fast delivery service and competitive prices.
We hope to see you at Wordery again very soon!
Kind regards,
Wordery Customer Services
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.