Wordans Recenzje 

Ross was easy to work with and provided a quick solution!
Thank yiu

I was very pleased with how quickly action was taken when I was having issues purchasing from the app my money was taken without the order going through both times I tried to order so when I reached out and was connected with Jade she had it all sorted out for me within minutes and made sure I was aware of the steps being taken. Also I received my order in 24 hours which is amazing!

I was very disappointed that my very first order using your company was short one item, but Jade was very kind, polite, and helpful. My replacement got here much quicker than I expected. Thank you so very much, Jade, I was a bit stressed that I wouldn’t be able to fulfill my customer order on time and you made sure I could.

Had a shirt come with a hole in it and jane that works with wordans customer service quickly resolved my problem by sending a new shirt right away :) it was fast!

Everything was perfect... the order, the delivery times, and my conversations with Customer Service.

Thank you and see you next time.

Absolut katastrophaler Kundenservice
Absolut katastrophaler Kundenservice – Rückgabe eine einzige Zumutung

Ich habe bei Wordans zwei Bestellungen aufgegeben – geliefert wurde Ware, die zwar laut Etikett die richtige Größe hatte, aber deutlich kleiner ausfiel als angegeben.
Dazu kam, dass die T-Shirts nicht wie Neuware verpackt waren: offen in Tüten, teilweise ohne jegliche Schutzverpackung. Der Zustand war eher wie Retouren oder B-Ware.

Nach mehrfacher Nachfrage erhielt ich zwei identische Rücksendeetiketten mit derselben Sendungsnummer – und sollte laut Wordans zwei separate Pakete zurücksenden. Ich habe genau das gemacht – Ergebnis: ein Paket kam zurück, weil die Sendungsnummer doppelt war.
Jetzt behauptet der Support, ich hätte falsch gehandelt – obwohl sie selbst mir diese Etiketten geschickt haben.

Support antwortet nur mit Standardfloskeln, weicht aus, übernimmt keinerlei Verantwortung. Bei einer Rücksendeübersicht fehlten sogar Artikel – musste ich selbst ergänzen.

Ich habe den Fall an Klarna übergeben. Ich kann nur dringend davon abraten, bei Wordans zu bestellen – mangelhafte Ware, irreführende Angaben, chaotische Abwicklung, null Kundenorientierung.

Jade gave me a great service. I thank her again.

Jade was very helpful and informative and made sure my order was taken care of. Thanks Jade!

Customer service is great. My order was missing a few items and I contacted customer service and Jade got back to me in 24 hours. I received the missing items in a couple of days. How about that!!

Great service and with a follow-up. I am very please with my order and the quality of the products.

Thanks again to Jade and quick response.
Andrea

Un problème de livraison résolue rapidement par Jade merci beaucoup service au top

Jade did a fantastic job on proactively responding by email. She provided clear details and follow ups that I appreciated! Thank you.

Jade made my customer experience excellent

Jade was very helpful in resolving my issue and made sure the correct size was promptly delivered to me

Ross,
Very good service

Ross has done an amazing job to help in sorting the returned shippment and initiating the refund.

Le service est toujours rapide et parfait ! Je devais annuler une commande, ils l’ont fait sans poser de questions !! Le personnel est toujours parfait

Had a defective product sent to me but Ross responded quickly and corrected the error. Overall, happy customer.

They always find a way of solving problems. Ross is prompt at answering requests and is extremely polite. Highly recommend.

Ross responded to my inquiry in a very courteous manner, he then reached out to the warehouse for information, and was able to provide me with an accurate and timely response. Excellent service!