Unbeknownst to me, Wordans sent my order using a courier who simply left my valuable package outside of my house with no notification, and, of course, it was stolen. Since UPS took a photo of my packa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ross made my is the only reason I am giving this 5 stars. I had called previously with another operator who told me they couldn't help and just follow the return link. Ross went above and beyond, pr... Zobacz więcej
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I was mistakenly sent the incorrect amount of hoodies. I should have received three large and five xl hoodies. I received 8 large (mistakes happen). I reached out to customer service and had absolute... Zobacz więcej
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Edit: that being said, it’s been weeks since they’d promised a refund and are not reachable anymore. So think twice before ordering from Wordan! It was such a pleasant experience receiving assistan... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia odzieży
- Sklep odzieżowy
- Sklep z odzieżą męską
- Sklep z odzieżą damską
- Sklep z odzieżą dla młodzieży
Napisane przez firmę
Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excelenet bulk discounts. As we work both retail and wholesale there is no minimum order. From sportswear to casual and chill outfits. At Wordans you can find different styles of clothing items. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.
Dane kontaktowe
2780-630 Boul. René-Lévesque O, H3B1S6 , Montréal , Kanada
- +1 647-946-8323
- customerservice@wordans.ca
- wordans.ca
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Terrible
Unbeknownst to me, Wordans sent my order using a courier who simply left my valuable package outside of my house with no notification, and, of course, it was stolen. Since UPS took a photo of my package left on my doorstep in a high pedestrian traffic area, Wordans said there was nothing they could do. I disagree. They could use a courier that is familiar with the term 'porch pirates', and have the delivery person simply ring my doorbell. A horrible experience. I am currently instigating a small claims court action regarding this matter.
Stephan was excellent to work with
Stephan was excellent to work with. He came up with a solution and resolved it very quickly.
Bonne qualité livraison dans les temps!

Odpowiedź od Wordans
Terrible customer service
I have ordered in the past with Wordans with no issues but my recent purchase was shipped with the wrong size in the box even though the shipping information was correct.
I contacted them through their website 3 business days ago and they haven’t responded yet.
The customer service department seems nonexistent
Ordered tshirts
Ordered tshirts. Plain and the fit is amazing. Had an issue with one that had a hole in it. Christian from customer service took care of it right away, even though I was outside of the return window. Great company and products. Will definitely order again.

Odpowiedź od Wordans
Pas capable de respecter les commandes
Pas capable de respecter les commandes, quand tu appels, ça te dis qu'il sont seul sans superviseurs. et que ça ne peut pas t'offrir de service car il doivent valider avec le livreur, c'est pas compliquer demander au livreur pourquoi et dire au client on vous en reship, vous l'aurait demain et on vous crédite... mon client a du canceler sont shooting photo, 600$ dans les perte car une compagnie comme la votre est pas capable de respecter les livraisons et fait rien pour aider les clients!
RIDICULEE

Odpowiedź od Wordans
Excellent
Service ultra rapide comme toujours ! Toujours aussi confortable et les couleurs sont toujours aussi belle. Mes clients les adores !

Odpowiedź od Wordans
Great Customer Service.
Stephen was a very quick, helpful, and polite customer service rep. My issue was resolved in less than 24 hours, they were transparent about the cause, and generous in the resolution. Hard to find service this good anywhere.

Odpowiedź od Wordans
Very helpful and I emailed me best…
Very helpful and I emailed me best alternatives for best quality t-shirts and polis

Odpowiedź od Wordans
DO NOT TRUST WORDANS.CA – Highly Unreliable Custom Printing & Deceptive Customer Service
If you are looking to print custom t-shirts in Canada, stay as far away from Wordans.ca as possible. They are hands down the worst printing service in the country. They are completely untrustworthy, and their entire operation feels like a trap designed to take your money without delivering what you paid for, even if it is just a few bucks.
The biggest issue is their online design tool—it does not work. You can spend all the time you want meticulously positioning and editing your artwork on their website, but they will completely ignore your edits. They will print your artwork completely raw and unedited, totally disregarding the adjustments you made on your screen. In my case, a simple square graphic wasn't even printed straight on the t-shirt! It looked completely amateur and ruined the entire shirt.
When you reach out to complain, their customer support team goes into full deflection mode. They will flat-out deny your claims, telling you that the error is your fault, not theirs. To make matters worse, they make up blatant untruths to reject your complaints, inventing fictional "specialized internal teams" that do not even exist just to run you in circles and close your ticket. They refuse to take any responsibility for their website's technical failures.
The only positive thing I can say is that the Next Level blank t-shirts themselves are good quality, and the delivery time was decent. But that does not matter when the actual print job is a crooked, unedited mess.
My Recommendation: Do not trust Wordans.ca for custom printing. Their design tool is broken, their quality control is nonexistent, and their support team will lie to avoid correcting their mistakes. Save yourself the headache and take your business to a reputable printer who actually stands behind their work.

Odpowiedź od Wordans
The order was exactly what i expected
The order was exactly what i expected.
Very satisfy with the product.
Description was very helpfull.

Odpowiedź od Wordans
Service is really perfect… l’ll be back…
Service is really perfect… l’ll be back soon. 👌

Odpowiedź od Wordans
I have ordered from here before without…
I have ordered from here before without issues. And I suppose this last order concerns is my own fault for not checking the items over upon receiving them. I ordered tshirts and at least half of them (4?) had holes in the back of them near the top of the neckline. I did not notice until my husband had applied his logo to them which I understand the company saying I should have looked them over first, and also that my husband applied a print to them, that the shirts cannot be returned. That is a bit foolish to ne though because even if we could return them, it’s not like you could re-sell them. Regardless of the small loss for me, it’s disappointing to walk away from a company that I initially enjoyed ordering from.

Odpowiedź od Wordans
Ordered 6 pairs Zero Friction golf…
Ordered 6 pairs Zero Friction golf gloves. One pair of pink gloves frayed and peeled during first use. Horrible. Contacted Zero Friction who said gloves were well over stale dated time to have this happen. Wordans said no refund after having received shipment a month ago. Disgusting service. Faulty merchandise.

Odpowiedź od Wordans
This Company is a rip off factory.
This Company is a rip off factory.
Not only did they charge me four times for the same order, they refused to call me back. I provided Stephan from customer service all the relevant information, and asked to be refunded the thousands of dollars they owed me. They couldn't even be bothered to call me back.
THIS COMPANY CONDUCTS FRAUDULENT CHARGES ON YOUR ACCOUNT. THEN REFUSES TO DEAL WITH IT. What kind of people are running this place. Stealing from small businesses like it's somehow allowed. And not bothering to call back to rectify the error. GROSS NEGLIGENCE. IF YOUR LOOKING FOR PRODUCT, GO ELSEWHERE CAUSE YOUR MONEY IS NOT SAFE.

Odpowiedź od Wordans
I received the wrong sized product
I received the wrong sized product. The error was resolved quickly and the correct product was delivered as promised. Continued good service and excellent customer care.

Odpowiedź od Wordans
Doświadczenie Trustpilot
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