Unbeknownst to me, Wordans sent my order using a courier who simply left my valuable package outside of my house with no notification, and, of course, it was stolen. Since UPS took a photo of my packa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ross made my is the only reason I am giving this 5 stars. I had called previously with another operator who told me they couldn't help and just follow the return link. Ross went above and beyond, pr... Zobacz więcej
Reakcja na opinię
I was mistakenly sent the incorrect amount of hoodies. I should have received three large and five xl hoodies. I received 8 large (mistakes happen). I reached out to customer service and had absolute... Zobacz więcej
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Edit: that being said, it’s been weeks since they’d promised a refund and are not reachable anymore. So think twice before ordering from Wordan! It was such a pleasant experience receiving assistan... Zobacz więcej
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Informacje dotyczące firmy
- Hurtownia odzieży
- Sklep odzieżowy
- Sklep z odzieżą męską
- Sklep z odzieżą damską
- Sklep z odzieżą dla młodzieży
Napisane przez firmę
Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excelenet bulk discounts. As we work both retail and wholesale there is no minimum order. From sportswear to casual and chill outfits. At Wordans you can find different styles of clothing items. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.
Dane kontaktowe
2780-630 Boul. René-Lévesque O, H3B1S6 , Montréal , Kanada
- +1 647-946-8323
- customerservice@wordans.ca
- wordans.ca
4,1
Dobra
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Having good Customer Service Goes a Long Way
I was getting a bit irate because I've contacted Wordans twice about my missing items... someone from customer service Ross contacted me after my 3rd time reaching out and he was very helpful and responded quickly as what everyone looks for out of customer service. He was very easy to work with and because of Ross I will continue to shop at Wordans.
31 października 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Leo, we are thrilled to hear you received excellent service and look forward to welcoming you back to Wordans!
Ross was such a great help
Ross was such a great help! He assisted me with returning a few items I had ordered, and the process was absolutely seamless. I was guided from start to finish. Thank you, Ross!
24 października 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Kerri, thanks for the kind review!
Sorted out any issue I had immediately…
Sorted out any issue I had immediately and answered within a day very satisfied with customer service and product
30 października 2025
Opinia niezależna
Odpowiedź od Wordans
Thanks for the kind review Peter!
Odpowiedź od Wordans
Merci pour votre commentaire !
I ordered a bunch of t-shirts but had…
I ordered a bunch of t-shirts but had to reorder because I made a mistake with the color. Ross, the customer representative, helped me from start to finish, and I was able to reorder exactly what I wanted. Great quality products and excellent customer service! Thank you!
28 października 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Seul, thanks so much for your kind review!
Outstanding customer service!
20 października 2025
Opinia niezależna
Odpowiedź od Wordans
Hi!
We are glad you are happy with our service😉
At first I received the wrong order but…
At first I received the wrong order but Ross rectified the situation for me quick and painlessly
9 października 2025
Opinia niezależna
Odpowiedź od Wordans
Thank you for your kind review. We look forward to welcoming you back to Wordans again soon!
I called to get a status of my backordered item
I called to get a status of my backordered item. Ross was able to offer me various options if I didn't want to wait for the item. I was open to getting a different colour or potentially a different style, so he offered to send me a credit note with free shipping. In a matter of seconds, I received the email confirmation with the refund and I was immediately able to use it towards my new order. Amazing customer service. Thank you!
9 października 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Monica, thanks so much for your kind review!
Ross was able to answer my questions…
Ross was able to answer my questions efficiently and effectively
9 października 2025
Opinia niezależna
Odpowiedź od Wordans
Thanks for the review Steve!
Odpowiedź od Wordans
Thanks for the great review Melinda!
Quick resolve on an extra charge
Quick resolve on an extra charge. Ross was great!!
25 września 2025
Opinia niezależna
Odpowiedź od Wordans
Thanks for the 5 stars Nadine!
Both purchasing and returning were very…
Both purchasing and returning were very straightforward and easy to do. The quality of the clothes were also really good. I loved them but got the wrong size. Ross was a great help during these processes, they explained instructions clearly.
16 września 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Kenny, thanks for taking the time to leave a review and we hope to see you again soon at Wordans!
Ross was very helpful and patient
Ross was very helpful and patient. He was able to resolve my order immediately.
Thank you Ross
12 września 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Angelo, we are thrilled you had your issue resolved and thanks for the review!
Ross was super helpful
Ross was super helpful! I really appreciate how quick he was to respond and how friendly he was. He solved my issue.
15 września 2025
Opinia niezależna
Odpowiedź od Wordans
Thank you for your kind review Curtis!
I ordered 4 Gildan t-shirts yesterday…
I ordered 4 Gildan t-shirts yesterday and they arrived here already (the Greater Toronto Area). Everything looks great :D
12 września 2025
Opinia niezależna
Odpowiedź od Wordans
Thank you for your kind review, Hani!
Ross was very helpful!!
Ross was very helpful! His communication, follow up and overall concern about the situation, he made a bad situation much better with his support.
12 września 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Jas, we are thrilled received excellent support and hope everything was resolved to your satisfaction!
Excellent customer service and amazingly fast delivery.
My recent order was delivered within 24 hrs, which is very impressive. The items were exactly what was pictured and they fit perfectly. Although I was initially double charged on my credit card, the Customer Service Representative (Ross), got everything straightened out in a timely manner. It was a pleasure dealing with him.
4 września 2025
Opinia niezależna
Odpowiedź od Wordans
Thanks so much for your great review Martin!
Lengthy and frustrating return process
The return process was lengthy and exasperating, taking a total of over 2 months from onset to completion - June 28/25: order confirmation email TO September 8/25: final confirmation email of full refund.
My experience with going through the return process was made easier by Ross who provided me with timely updates on the procedure and ensuring I received the full refund to which I was entitled. He remained calm and courteous throughout the entire process regardless of my occasional frustration. He is a very good service agent and representative of the company. Kudos!
28 czerwca 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Susan, thanks for your honest review. We are glad you were able to get the issue sorted with Ross and we are working hard at streamlining the returns and refunds process to avoid this happening again. Thanks for your trust in Wordans!
Great customer service
Aside from the great value Wordans offers, the customer service I received from Ross was excellent. I'll definitely be using Wordans in the future!
1 września 2025
Opinia niezależna
Odpowiedź od Wordans
Hi Dave, thanks for the kind review!
very helpful and assuring
3 września 2025
Opinia niezależna
Odpowiedź od Wordans
Thank you Isaac for the review!
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