Woodartdeal Furniture  Recenzje 

198
•
Wynik TrustScore: 2.5 na 5

2,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Not only do I love my table, but I was very pleased that there was such good communication regarding delivery and answers to my questions about maintenance to keep my table at its best. I live in a ve... Zobacz więcej

Oceniono na 1 z 5

DO NOT BUY!!! Company refuses to issue a refund unless I leave a positive review. They sent me someone else’s package when i asked them to cancel and refund my money. Customer service is horrendou... Zobacz więcej

Oceniono na 1 z 5

Wrong color shelf shipped, standing desk arrived damaged. Contacted woodartdeal customer service. Never offered to send the right color shelf, or return / exchange the desk. Instead was offered a 1... Zobacz więcej

Oceniono na 1 z 5

I would not purchase from this site again. First package lost. Second package came with missing hardware. The hardware that was included was cheap and not usable per our professional installer. Wh... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date. Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability. We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes. Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

198 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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2,3

Wszystkie recenzje

(198)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

Napisz recenzję
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Oceniono na 1 z 5

Scam company. Do not buy!!

Like all the other reviews, this is a scam company for China. Do not buy from them. We ordered a floating live edge shelf and it came way lighter than the original picture and the edge was not live at all. Completely different from the picture. They have since removed the picture we took a screenshot of when we bought it. When asking for a refund they said they could refund 5 dollars. Then 8 dollars. Then 15 dollars and begged us to accept it or they would lose their job. In addition to that, when we bought the shelf in October, they were advertising that they make everything in the US and had a California address for the business. When we recently went back to look, the address was updated to an address in China. Very confusing, but in hindsight, clearly a scam.

2 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Just like all the other reviews

Just like all the other reviews, this company is a full fledged garbage company from china. PayPal is refusing to work with me because the transaction already went through. What a f'ing headache.

3 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Total scam, cheap, refuse refund

Advertised end tables made from oak bourbon barrels. Nope. Cheap Chinese knock offs. The table top is actually a veneer photograph of wood!

Refused to refund full amount. They offered $20. Communicating with them is like playing a game. Total scam company from China. DO NOT BUY FROM THEM.

25 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Floating shelves.

I ordered floating shelves. Product took over a month to get. Shelves came in looking way darker than website image. One side of shelf unfinished. Mounting holes in shelves were drilled larger than mounting hardware resulting in shelves sagging on the wall. I needed to order new mounting hardware from Amazon to finish the job. Not impressed with this company at all. To be fair, I never gave them a chance to correct the problem.

31 października 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY, DEFECTIVE. YOU PAY RETURN SHIPPING

Purchased live edge behind the couch table on September 21st, didn't receive the item until November 13th. This company is based out of China. DO NOT purchase from this website. I can confirm there are visible sand marks on the table top. Additionally the pilot holes where the legs are supposed to be screwed into where drilled too far apart so the crossbar did not fit making the item not VERY wobbly. Seller offered another crossbar but it would take 30 plus days to be shipped and I am not confident the new one would even fit. All communication was done at 1130am CST via email. The company is a scam company. Do not purchase with PayPal because PayPal does not do anything. I am now being forced to pay for SHIPPING to China to return the item, which is $275. So I am out this amount for a defective item. DONT BUY FROM THIS VENDOR. YOU HAVE BEEN WARNED.

21 września 2024
Opinia niezależna
Oceniono na 1 z 5

Listen to the other low rated reviews

Listen to the other low rated reviews. Woodartdeal is a scam company based out of China that is pretending to sell homemade pieces made in the US. Not only does the delivery take long but you will either not receive your purchase or you will receive something that does not match the quality and image of what is advertised on their site. Communicating with them is a pain as any request to return the item will be met with low ball offers of $10 or $20 refunds and a lousy promise to give feedback to their team for the error. Save yourself the headache and use a reputable seller.

21 października 2024
Opinia niezależna
Oceniono na 1 z 5

These are nothing but Chinese scammers

These are nothing but Chinese scammers. We received our table after waiting over two months. on opening the packaging, we discovered excessive damage and this is not a live edge walnut table. It looks like some sort of composite with a painted on wood grain. This is not a US based company. Beware they will sell you junk and it will take you forever to get your money back the table you receive if you receive anything won’t even look like what they have pictured on their website, save yourself a headache and find somebody else to buy from.

15 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

5 STAR FAKE REVIEWS. CHINESE SCAMMERS!!!

All the 5 star reviews may say they are verified but they are all fake. Not a signal one is real. The 1 stars reviews however are. The company is China based not US as the site leads you to believe. As stated by the handful of people that actually received something which is rare despite China being the world’s leader in walnuts they received warped slabs of pine. I myself fell for this before digging deeper and discovering. PayPal time to dispute ran out as they delay everything past the point. There is no return process if you do receive something which won’t be what you ordered as nothing is made of solid walnut just a heads up you’ve been warned. Hope you save yourself the headache.

25 października 2024
Opinia niezależna
Oceniono na 2 z 5

Disappointed- doesn't look natural

I ordered a console table from this company because of the positive reviews on another site and had the dimensions I needed. Took a while to be shipped to me. It is sturdy and the dimensions were correct. Those are the only positives. The wood doesn't look natural and has been painted. There's a very strong odor. Doesn't look like the photos on the website. Disappointed.

14 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

If I could rate this company less than…

If I could rate this company less than one star, I would. We received something completely different than what was pictured (a pair of "bourbon barrell" shelves.) They were pieces of stained wood and clearly not from a bourbon barrell. Nothing at all like what was pictured. The response for a refund or replacement has been pathetic and we get responses like "please accept $10 so I don't get fired... I have a family to feed and can't loose my job". We're still going in circles over a month after contacting the company.

Do not buy from this company.

29 października 2024
Opinia niezależna
Oceniono na 1 z 5

Still waiting

We ordered our table on August 14th; it’s now October 8th. I’ve emailed them several times and they just keep saying it’s on its way. I had gotten a tracking in the first email, but it’s no longer there. I’ve emailed again and they aren’t replying. I’ve asked for a refund.. nothing.

UPDATE: on October 13th I got an email my packaged was delivered. As I click on the picture that post in the email, it was not my house. And the address said Norman. I live in Blanchard which is a 30 minute drive from my house. I’ve reached out to fedex and I just keep getting that it’s being looked into. When I try to reach out to Woodard, I get no reply. I believe this company is a scam!!

So disappointed!!

13 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

I am so happy with this purchase

I am so happy with this purchase! The bar cart arrived quickly and it's even more beautiful in person.

21 września 2024
Logo Woodartdeal Furniture

Odpowiedź od Woodartdeal Furniture

Hello Elsa,

Thank you for sharing your feedback with us! We are delighted to hear that you are so happy with your purchase. Ensuring a seamless and efficient shopping experience for our customers is a top priority for us, and we are thrilled that the bar cart arrived promptly and met your expectations.

Your satisfaction with the purchase is truly valued. If you have any more feedback to share or if there is anything else we can assist you with, please feel free to reach out. We are grateful for your support and thrilled that the bar cart has brought you joy.

Kind regards,
Woodart Team

Oceniono na 4 z 5

Comfortable and Chic

This side table is so sleek and modern! It's sturdy for being so lightweight and it was a great price too! It would be nice if it had a drawer for a little bit of extra storage.

12 września 2024
Logo Woodartdeal Furniture

Odpowiedź od Woodartdeal Furniture

Hello Elizabeth,

It's fantastic to know that you appreciate the sturdiness of the table despite its lightweight build. Ensuring that our products are durable and well-made is important to us, and we are pleased that the table meets your expectations in this regard.

Your feedback about the desire for a drawer for extra storage is noted. We appreciate your suggestion as it helps us understand how we can further enhance our products to better meet your needs.

Your satisfaction with the side table is truly valued. If you have any more feedback to share or if there is anything else we can assist you with, please feel free to reach out. We are grateful for your support and thrilled that you are enjoying the comfort and style of the side table.

Kind regards,
Woodart Team

Oceniono na 1 z 5

It's been 45 days since we ordered

It's been 45 days since we ordered (August 10th). Customer Service has given us numerous excuses (lies) as to why our items are not here yet, my favorite being "It is coming by sea". We spent close to $800, and they have not provided a refund as promised, and they have now ghosted us and stopped responding all together. DO NOT ORDER FROM THIS COMPANY!!!! THEY ARE CLEARLY A SCAM!!!

8 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Woodartdeal.com is a scam

Placed an order on 8/8/24 for a live edge table. To this day I have no table and no tracking information. Have contacted the company several times keep getting excuses on why potentially there could be delays but no resolution finally had to file a dispute with my credit card company because it is obvious this company is a scam and is not actually sending anything. I would avoid this company like the Black plague. Upon during research online after getting the runaround I found this company is Chinese based and only registered their website within the last few months so it is definitely a scam avoid it all cost. Update: as of 09/28/24 requested a refund over two weeks ago and have had no reply from company.

8 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

FALSE ADVERTISEMENT / SCAM

This is not handmade quality furniture. IKEA is better quality. For the price my aunt paid for a dresser ($500) we received a flimsy dresser with two drawers that were broken, and damaged corners from the shipping (from china). They make their website look as if you are receiving high-quality pieces when in reality you are getting flimsy low quality furniture. Now they are going back and forth on the return process even though their website says "easy-returns", trying to compensate a fraction of the cost of the piece. DO NOT BUY FROM HERE!

5 września 2024
Opinia niezależna
Oceniono na 1 z 5

Very poor quality, a scam

After more than 8 weeks took delivery on very poor quality behind sofa bench for $560 table is badly warped and very poor quality Finish initiated a return they have not followed through with the return and there is no satisfaction guarantee this place is a scam. It comes from asis and is very poor quality.

3 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

This is update to previous post

This is update to previous post. Desk finally arrived. To say the least, not at all as advertised. The wood is not walnut but some sort of cheap pine. The finish was rough and uneven. You can see the sander swirls on the desk. There were no assembly instructions given. When I reached out to company they suggested screwing the legs in 5 inches from edge. It stands to reason that this step should have been taken by the manufacturer. Tried to stop payment on credit card, but unfortunately did not accept the dispute. Will try to return, but expect his also will be a futile endeavor. My hope is to prevent others from ordering this company’s garbage

20 sierpnia 2024
Opinia niezależna

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