Not only do I love my table, but I was very pleased that there was such good communication regarding delivery and answers to my questions about maintenance to keep my table at its best. I live in a ve... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
DO NOT BUY!!! Company refuses to issue a refund unless I leave a positive review. They sent me someone else’s package when i asked them to cancel and refund my money. Customer service is horrendou... Zobacz więcej
Wrong color shelf shipped, standing desk arrived damaged. Contacted woodartdeal customer service. Never offered to send the right color shelf, or return / exchange the desk. Instead was offered a 1... Zobacz więcej
I would not purchase from this site again. First package lost. Second package came with missing hardware. The hardware that was included was cheap and not usable per our professional installer. Wh... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date. Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability. We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes. Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.
Dane kontaktowe
2,4
Słaba
201 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
FALSE ADVERTISEMENT / SCAM
This is not handmade quality furniture. IKEA is better quality. For the price my aunt paid for a dresser ($500) we received a flimsy dresser with two drawers that were broken, and damaged corners from the shipping (from china). They make their website look as if you are receiving high-quality pieces when in reality you are getting flimsy low quality furniture. Now they are going back and forth on the return process even though their website says "easy-returns", trying to compensate a fraction of the cost of the piece. DO NOT BUY FROM HERE!
5 września 2024
Opinia niezależna
Very poor quality, a scam
After more than 8 weeks took delivery on very poor quality behind sofa bench for $560 table is badly warped and very poor quality Finish initiated a return they have not followed through with the return and there is no satisfaction guarantee this place is a scam. It comes from asis and is very poor quality.
3 lipca 2024
Opinia niezależna
This is update to previous post
This is update to previous post. Desk finally arrived. To say the least, not at all as advertised. The wood is not walnut but some sort of cheap pine. The finish was rough and uneven. You can see the sander swirls on the desk. There were no assembly instructions given. When I reached out to company they suggested screwing the legs in 5 inches from edge. It stands to reason that this step should have been taken by the manufacturer. Tried to stop payment on credit card, but unfortunately did not accept the dispute. Will try to return, but expect his also will be a futile endeavor. My hope is to prevent others from ordering this company’s garbage
20 sierpnia 2024
Opinia niezależna
Happy with Purchase
Assembly was a breeze, though there was a slight scratch on the finish. Still love the chair though!
1 sierpnia 2024
Odpowiedź od Woodartdeal Furniture
Hi Niamh,
Thank you for sharing your feedback with us! We are delighted to hear that the assembly process of our product was hassle-free for you. Ensuring easy assembly is a key focus for us to enhance the overall customer experience.
We apologize for the slight scratch on the finish of the chair. Our aim is to provide products of the highest quality, and we regret any inconvenience this may have caused. Your feedback is valuable to us, and we will use it to improve our quality control processes.
If there is anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Thank you for choosing our product, and we hope to continue providing you with excellent service in the future.
Best regards,
Woodartdeal Team
Odpowiedź od Woodartdeal Furniture
Hi Matt,
We sincerely apologize for the inconvenience or discomfort that you may have experienced. Ensuring our customers' satisfaction is paramount to us, and we're dedicated to swiftly and efficiently rectify any issues that arise.
We have received your feedback via email, and our customer service team has found a solution for you.Your feedback is valuable to us as we continuously strive to improve our services.
Should you need further assistance, or have any more concerns, please do not hesitate to contact us. We are always ready to assist. We value your understanding and patience in this situation.
Kind regards,
Woodartdeal Team
Feeling this is a scam company from…
Feeling this is a scam company from CHINA. The barrel end tables do not resemble the images plus included cheap gold screws that stripped out.
Not wanting to refund unless I have a video or picture of the completed table. I did not continue putting it together once I saw it was not exactly as shown in the image. Seems the emails are automated and not EASY RETURN as stated on website.
15 sierpnia 2024
Opinia niezależna
These chairs are great
These chairs are great - stylish and comfortable! The design is modern but still classic, and they look perfect with our dining room table. They were easy to put together and seemed really well-made. Such a great value!
30 lipca 2024
Odpowiedź od Woodartdeal Furniture
Hi Kimberly
We are thrilled to hear that you are enjoying the chairs you purchased. It's fantastic to know that you find them stylish and comfortable, striking a balance between modern design and classic appeal that complements your dining room table perfectly.
We take pride in ensuring that our products are both easy to assemble and well-made, and we are delighted that you found the chairs to be of high quality.
Your satisfaction and positive experience with our chairs mean a lot to us, and we are grateful for your kind words regarding the value you perceive in our products.
Best regards
Woodartdeal Team
Not as shown
The product I ordered arrived and it is not at all what was promised. I ordered a walnut table that is clearly made of pine and constructed as though it was made in high school shop class. Shipping info was never updated, so I had no idea where or when I would receive the table. I don't mind waiting, but I am disappointed that what I ordered was not what I received.
16 sierpnia 2024
Opinia niezależna
Easy assembly
This table is really well-made - the wood is thick and sturdy. It was super easy to put together, it only took me about 30 minutes, and it looks fantastic. Definitely worth the price!
12 lipca 2024
Odpowiedź od Woodartdeal Furniture
Hi Lily,
Thank you for your feedback! We are thrilled to hear that you found assembling our table to be a smooth and straightforward process. Ensuring that our products are well-made and easy to assemble is a top priority for us, and we are delighted that you found the wood to be thick and sturdy.
It's fantastic to know that you were able to put the table together quickly and that you are pleased with the end result. Your satisfaction and positive experience with our product mean a lot to us.
If you have any more feedback to share or if there is anything else we can assist you with, please feel free to reach out. We are grateful for your support and delighted that you find our table worth the price. Thank you for choosing our product!
Kind regards.
Woodartdeal Team
Mixed review but overall satisfied with…
Mixed review but overall satisfied with products. Bought 3 things. Took 6 weeks to arrive, didn't get a real tracking # until week 5 when I filed a PayPal dispute. Very responsive to all emails. Well packaged. No directions in 2/3 of items but were emailed to me upon request. Didn't need instructions though, intuitive to build. Wood isn't heavy but looks nice. Black pipes are cool but paint chips off easy. Ordered 6/30 received 8/14 & 8/15.
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Woodartdeal Furniture
Hi Jessica,
We appreciate your honest review and are glad to hear that you are overall satisfied with the products you purchased from us. We apologize for the delay in the arrival of your items and the inconvenience regarding the tracking number. Your feedback regarding the packaging, responsiveness to emails, and the intuitiveness of assembly is valuable to us.
We are pleased to hear that you found the wood products visually appealing and that you were able to easily assemble them. We take note of your feedback regarding the black pipes and will look into improving their durability.
We value your business and feedback greatly. If you have any further comments or need assistance in the future, please do not hesitate to contact us. Thank you for choosing our products, and we hope to continue meeting your expectations in the future.
Kind regards.
Woodartdeal Team
SCAM SCAM SCAM… ordered a live edge bar…
SCAM SCAM SCAM… ordered a live edge bar 6 weeks ago. The tracking still states “ in transit “ I called my credit card company and filed a refund because this company is a SCAM! I probably will never even see the bar which is fine I do t even want it! They don’t state they are not a USA company and don’t state it takes 2 months or more to get the product! Learn from us, don’t buy from this company!
7 sierpnia 2024
Opinia niezależna
Solid wood furniture
High-quality, solid wood furniture. No particle board or fake wood.
11 czerwca 2024
Scammers
Scammers backed and protected by paypal. I suggest avoiding both.
20 maja 2024
Opinia niezależna
Great experience
This table is beautiful! Perfect for behind the couch, and even smells wonderful. Easy to assemble.
20 czerwca 2024
Very nice bench
Beautiful walnut slab with striking grain. Legs install easily. The slab's surface is rougher than expected but still very nice overall.
13 czerwca 2024
THEY ARE SCAMMING PEOPLE.
This site is copying other websites products. They have copied from artisanborn.com. Stole photos and trying to sell the products that are property of artisanborn.com.
DO NOT BE SCAMMED BY THIS COMPANY. THEY ARE STEALING FROM OTHER LEGIT COMPANIES.
2 lipca 2024
Opinia niezależna
Beautiful piece of art
Ordered a live edge walnut console for the new house. Perfect size, adds character to the family room.
21 czerwca 2024
Odpowiedź od Woodartdeal Furniture
Hello Noah,
We are thrilled to hear that you consider our live edge walnut console a beautiful piece of art that adds character to your family room. It's wonderful to know that it fits perfectly in your new house and that you are satisfied with the size. Creating products that enhance your living space is our goal, and we are delighted that we could contribute to making your home special. If you have any more feedback or need further assistance, please do not hesitate to reach out. Thank you for choosing our console for your home!
Kind regards
Woodartdeal Team
Beautiful bespoke work
Beautiful bespoke work, simple and elegant. Took longer than promised but excellent customer service.
6 czerwca 2024
The bench is absolutely stunning!
Would purchase again. Not perfect because leg screws were tough to install initially. Customer-friendly experience.
28 maja 2024
Outstanding craftsmanship and quality
Outstanding craftsmanship and quality. But the shipping time longer than expected.
5 czerwca 2024
Odpowiedź od Woodartdeal Furniture
Hi Charles L.,
We are delighted to hear that you appreciate the outstanding craftsmanship and quality of our products. However, we sincerely apologize for the shipping time exceeding your expectations. Your satisfaction is paramount to us, and we are constantly working to improve our processes to ensure a smoother experience for our valued customers. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out.
Kind regards
Woodartdeal Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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