Woodartdeal Furniture  Recenzje 

196
•
Wynik TrustScore: 2.5 na 5

2,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Not only do I love my table, but I was very pleased that there was such good communication regarding delivery and answers to my questions about maintenance to keep my table at its best. I live in a ve... Zobacz więcej

Oceniono na 1 z 5

Wrong color shelf shipped, standing desk arrived damaged. Contacted woodartdeal customer service. Never offered to send the right color shelf, or return / exchange the desk. Instead was offered a 1... Zobacz więcej

Oceniono na 1 z 5

DO NOT BUY!!! Company refuses to issue a refund unless I leave a positive review. They sent me someone else’s package when i asked them to cancel and refund my money. Customer service is horrendou... Zobacz więcej

Oceniono na 1 z 5

I would not purchase from this site again. First package lost. Second package came with missing hardware. The hardware that was included was cheap and not usable per our professional installer. Wh... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date. Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability. We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes. Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(196)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 102

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

its been about a month since we ordered…

its been about a month since we ordered a shoe rack. never got it. I dont remember the exact date but I gave them some grace. I am going to wait a few more days and start a dispute for missing item. No excuse for the price I paid. Should have better shipping and tracking info

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

great customer service

Not only do I love my table, but I was very pleased that there was such good communication regarding delivery and answers to my questions about maintenance to keep my table at its best. I live in a very dry environment and I was worried about cracking. The response to my questions was very fast. The quality of the table is outstanding. I'm a happy customer!

9 września 2026
Oceniono na 1 z 5

Cheap materials

Cheap materials. Flimsy, bare wood. Very disappointed. I do NOT recommend buying from this company.

23 października 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible Customer Service / Damaged product

Wrong color shelf shipped, standing desk arrived damaged. Contacted woodartdeal customer service. Never offered to send the right color shelf, or return / exchange the desk. Instead was offered a 15% discount. When I declined the discount and asked for return / exchange options, never heard from their customer service again. I'm currently disputing this charge with my credit card company.

8 października 2026
Opinia niezależna
Oceniono na 1 z 5

I would not purchase from this site…

I would not purchase from this site again. First package lost. Second package came with missing hardware. The hardware that was included was cheap and not usable per our professional installer. When I asked for the missing prior to installation for the missing hardware to be replaced, they need the measurements of the holes because they don't consistently use the same hardware. A total nightmare of an experience.

1 października 2026
Opinia niezależna
Oceniono na 1 z 5

Beware

Beware. Absolute crap of a business. It takes months to get what is ordered. My bookcase arrived with no instructions so they sent me a homemade video of some guy assembling the shelves and explained nothing. Hardware to attach to the wall makes no sense and is probably not correct for affixing to drywall. The shelf doesn’t even line up with the wall correctly because the 2 top pieces are different sizes by 2-3 inches in length. Save your time and money and move on from Wood art deal.
What a scam!

12 października 2026
Opinia niezależna
Oceniono na 1 z 5

I ordered a wooden shelf online from Woodartdeal

I ordered a wooden shelf online from Woodartdeal, a company apparently operating out of China but listing an address in Chino, California. I paid for the shelf but never received it.

After numerous email exchanges with the company, I was repeatedly promised that my order would arrive. The company provided an order number and a FedEx tracking number, neither of which proved to be valid. Despite these assurances, the merchandise never arrived.

9 września 2026
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY!!

DO NOT BUY!!!

Company refuses to issue a refund unless I leave a positive review. They sent me someone else’s package when i asked them to cancel and refund my money. Customer service is horrendous!! PayPal wouldn’t help and having to get AmEx involved unfortunately. Cant stress enough that this is one of the worst companies I've ever dealt with.

4 września 2026
Opinia niezależna
Oceniono na 5 z 5

I ordered a nice looking wood table as…

I ordered a nice looking wood table as a surprise for my son's family. But, I was the one who got surprised. A few days after ordering through woodartdeal.com ,I found out that my son had gotten a wood table.
Woodartdeal.com quickly refunded the full purchase price after I explained what had happened
Thank you woodartdeal

7 października 2026
Opinia niezależna
Oceniono na 1 z 5

Misleading shipping times on website

Misleading shipping times on website. It took 2 months to receive the product. The quality is poor and the live edge is not a real live edge but rather a piece of wood (pine possibly) cut to look uneven on one edge. The box arrived severely damaged with one of the brackets missing. I guess it fell out of the large hole in the box. The “oak” finish is yellow, not a natural looking oak finish. It looks cheap. Don’t waste your money

1 października 2026
Opinia niezależna
Oceniono na 1 z 5

Delivery is terrible, product nice, don't use

While the final product looks great and met my needs, and Chloe was great in keeping me updated and providing a small refund due to late arrival, the estimated time to ship was WAY OFF, arriving weeks after the first expected dates. Because it comes from China, the updates online are vague and then wrong. The only updates I could get were from emailing Chloe. Again, Chloe was GREAT, but I had to pull the information and the estimates were always rosier than actuality.

Don't use this company.

31 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Delivery took a very long time

Delivery took a very long time. Item was shipped from overseas after weeks of frustrating waiting without receiving clear shipping information. False advertisement as the item did not match online description. The item was made with extremely cheap materials. Its actually sad. I can't believe I paid for this garbage. I am very unhappy with the product and the service. DO NOT BUY ANYTHING FROM THIS WEBSITE.

20 września 2026
Opinia niezależna
Oceniono na 5 z 5

Extremely Pleased

My table and bench are beautiful. Everything was very meticulously packaged. Chloe, the customer service person, was quick to respond to my emails, tracked the packages for me, and gave me the 10% discount I had missed seeing when I ordered!

10 września 2026
Opinia niezależna
Oceniono na 1 z 5

This was a bad purchase

After waiting 6 weeks for my bar and barstools they were not as pictured. The “Live Edge” is not natural. They took a rectangle board and sanded one curve out of it. Looks really bad and the finish looks like pine. The barstool seats are not the color in the picture either. This was a bad purchase.

I added this after their reply, which is totally BS. They know exactly what they sent me and there’s no way to fix it. Junk is junk.

10 września 2026
Opinia niezależna
Logo Woodartdeal Furniture

Odpowiedź od Woodartdeal Furniture

Hi,

Thank you for your feedback. Regarding the difference between the product and the images you mentioned, we would like to assign a dedicated representative to follow up on your case.

To help us locate your order, please send your order number to help@woodartdeal.com, and our dedicated support team will retrieve the relevant information and get in touch with you.

Best regards,
Woodartdeal Team

Oceniono na 5 z 5

I ordered a product from this company…

I ordered a product from this company in error and reached out to them to cancel even though the transaction had already been processed. I reached out to them by email, explained my circumstances and they were very accepting of my explanation and immediately refunded the amount without delay. Based on my experience, I trust that their customer is exemplary should I have an opportunity to do business with them going forward.

5 września 2026
Opinia niezależna
Oceniono na 1 z 5

Delivery, maybe never

Almost one full month, nothing has arrived. Do NOT order from here unless you are willing to wait one maybe two months. Delivery straight from China. Tracking often has item sitting somewhere for days. When I purchased, tracking said 8-10 days.

15 sierpnia 2026
Opinia niezależna
Logo Woodartdeal Furniture

Odpowiedź od Woodartdeal Furniture

Hi,

Thank you for your feedback. Regarding the shipping progress of your order, we would like to assign a dedicated representative to follow up and confirm the current status of your package.

To help us locate your order, please send your order number to help@woodartdeal.com, and our logistics team will look into it and get in touch with you as soon as possible.

Best regards,
Woodartdeal Team

Oceniono na 5 z 5

We are SO PLEASED with the wooden shelf…

We are SO PLEASED with the wooden shelf we ordered and received from Wood Artdeal. I wish I could include pictures. The shelf if a gorgeous piece of wood that has a gorgeous curve on the front. It's far more beautiful than we could have ever expected. The directions for mounting the shelf were very easy and it went perfectly for us! We now have a gorgeous wooden shelf under our tv outside that now holds our soundbar. I could NOT BE HAPPIER!!!!

27 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Perfect shape, do not expect customer support

We love the size, shape and style of the onegrain bar table. But, there are questions about the quality and customer support is non-existent. When the table arrived, a number of the adjustable feet were damaged. When we contacted customer support, no response. Then over time, the lamination on the surface started to crack and peel off. I sent an email to customer support. No response.

3 września 2025
Opinia niezależna

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