Simply the best experience ever 2 super friendly engineers, you would not know they had been here as they were incredibly tidy and curious They even swept the pavement of dust after they fin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Taylor and Freddie connected us to WightFibre efficiently and seamlessly, explaining everything they were going to do to check that we were happy with everything. They were very friendly and worked i... Zobacz więcej
Reakcja na opinię
Doing well in many ways. Employees are helpful, knowledgeable and social. Then comes the good advice - which linked to financial offer convinced me to move to WF from business that is been with for... Zobacz więcej
Reakcja na opinię
Three months after switching to Wight Fibre we had a problem with Freely TV. After a 5 minute call to customer services it was sorted. The operator made it really easy to understand what to do. Howeve... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Broadband that works - Guaranteed! Full-fibre, ultrafast and future-proof. Island staff, Island call centres, Island engineers. Because We Care. Since 2001, WightFibre has owned and operated its own telecommunications infrastructure entirely independently of BT Openreach. WightFibre provides phone, tv and broadband services to homes and businesses on the Isle of Wight. Only WightFibre is committed to building a full-fibre broadband network across the Island. The WightFibre Gigabit Island Project will see full-fibre broadband deployed to over 70,000 homes and businesses across the Island by 2024. Ultimately the project will see over 80,000 homes connected to our network.
Broadband that works...GUARANTEED!
Napisane przez firmę
- Pay what you see, leave at any time
- Island call centres, Island staff and Island engineers...it’s because we care.
Dane kontaktowe
Communications House, 56 Love Ln, PO31 7EU, Cowes, Zjednoczone Królestwo
- 01983 242424
- enquiries@wightfibre.com
- wightfibre.com
4,6
Doskonała
4 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very impressed with Wightfibre from…
Very impressed with Wightfibre from initial enquiry for WiFi to the installation
Always available to answer questions and kept up to date and informed regarding our installation
Fitters were very professional and explained everything during the process
1 grudnia 2025
Opinia niezależna
Odpowiedź od WightFibre
Hello Paula,
Thank you so much for your wonderful review! ✨
We’re delighted to hear that you had such a positive experience from your initial enquiry right through to installation.
Our team works hard to keep customers informed and make the process as smooth as possible, so it’s great to know that came through.
We’ll be sure to pass your kind words on to our fitters, they’ll be thrilled to hear their professionalism made a difference.
If you ever need any assistance or have further questions, please don’t hesitate to reach out.
Welcome to WightFibre! 💙
Odpowiedź od WightFibre
Hello Shirley,
Thank you so much for your 5-star review! ✨
We’re thrilled to hear that you’re satisfied with the service and that your experience as a new WightFibre customer has been positive.
If you ever need any assistance or have questions, our team is always here to help.
Welcome to WightFibre! 💙
Very professional staff from customers…
Very professional staff from customers services.The gentleman who installed it .,consulted us ,to make sure we were happy with all the outside work,he helped me with changing over my appliances. We have no problems from the start.We are saving 70 pounds per month.we wished we had changed much sooner
1 września 2025
Odpowiedź od WightFibre
Hello Sally,
Thank you for your amazing 5-star review! ✨
We’re delighted to hear that our customer service team and installation engineer provided such a professional and helpful experience.
It’s great to know everything went smoothly and that you’re already enjoying the savings, £70 per month is fantastic!
We really appreciate you choosing WightFibre and wish you had joined us sooner too.
If you ever need any assistance, we’re always here to help. 💙
Odpowiedź od WightFibre
Hello Richard,
Thank you for your 5-star review! ✨
We’re so pleased to hear that our backup service delivers exactly what we promise.
Reliability and peace of mind are what we strive for, and it’s great to know we’ve met your expectations.
If you ever need any assistance, our team is always here to help. 💙
Had a glitch with installation at…
Had a glitch with installation at beginning but soon resolved and all good since.
29 sierpnia 2025
Odpowiedź od WightFibre
Thank you for sharing your feedback! We’re glad to hear that the initial installation glitch was quickly resolved and that everything has been running smoothly since. If you ever need any assistance in the future, please don’t hesitate to get in touch – we’re always here to help! Best wishes!
All members of staff have been amazing
All members of staff have been amazing, the fitters were brilliant, and girls on the phones very helpful. We needed help with things like our solar panels to get them to connect to wightfibre,plus one or two other things.
29 sierpnia 2025
Odpowiedź od WightFibre
Thank you so much for your wonderful feedback! We’re delighted to hear that our team, from the fitters to the customer service staff, made your experience a positive one. It’s great to know we could assist with connecting your solar panels and other requirements. If you ever need further support, please don’t hesitate to reach out – we’re always happy to help! Best wishes!
Very polite and efficient installation…
Very polite and efficient installation team. Well done! Broadband works great 👍
25 listopada 2025
Opinia niezależna
Odpowiedź od WightFibre
Thank you for your fantastic feedback! We’re so pleased to hear that our installation team was polite and efficient, and that your connection is working great. Enjoy your service, and remember we’re always here if you need any support in the future! Best Wishes.
Odpowiedź od WightFibre
Thank you so much. We’re delighted to hear that you’re happy with the coverage and that any issues have been resolved promptly. Providing reliable service and quick support is always our top priority. If you ever need anything else, please don’t hesitate to reach out – we’re here to help! Best Wishes
Excellent product and service
All staff have been exemplary, however, the office staff go way beyond what is the norm to ensure customer satisfaction.
This is the best broadband I have ever had, however, let’s hope the pricing doesn’t go up too much as that’s when I would have to change due to the economic climate.
27 lipca 2025
Odpowiedź od WightFibre
Hello Howsie,
Thank you so much for your amazing 5-star review! ✨
We’re delighted to hear that our team, especially the office staff, went above and beyond to ensure your satisfaction.
Providing the best broadband experience is what we strive for, so it’s fantastic to know this is the best service you’ve ever had.
We completely understand your concerns about pricing and will always do our best to keep our services affordable while maintaining the quality you expect.
Your feedback means a lot to us, thank you for choosing us! 💙
Whitefibre
An Island company who provides and excellent service someone always on the end of the phone if needed while having instalation the guys were polite curtious and pleasant had a good conversation all in all very happy
21 sierpnia 2025
Odpowiedź od WightFibre
Hello Amanda,
Thank you so much for your fantastic 5-star review! ✨
We’re thrilled to hear that you had such a positive experience with our installation team and that you found them polite, courteous, and pleasant.
It’s great to know you enjoyed the conversation and felt supported throughout the process.
We’re proud to be an Island company and always aim to provide excellent service with someone available whenever you need us. We really appreciate your feedback and are delighted you’re happy with everything! 💙
Broadband without the hassle
So please we joint wightfibre, it just works!
1 listopada 2025
Opinia niezależna
Odpowiedź od WightFibre
Hello Roger,
Thank you so much for your 5-star review! ✨
We’re thrilled to hear that joining WightFibre has been such a positive experience for you.
Our goal is to make things simple and reliable, so it’s great to know it “just works” for you.
If you ever need any assistance, we’re always here to help. Welcome to the WightFibre family! 💙
Fibre broadband
The team arrived on time and the installation was completed in a couple of hours up and running with no problems at all. No issues have occurred with the service so well pleased so far, good performance all round. Happy Chappy.
23 lipca 2025
Odpowiedź od WightFibre
Hello Andrew,
Thank you so much for your 5-star review! ✨
We’re delighted to hear that the installation went smoothly and that you’re enjoying a hassle-free, high-performing service.
Your feedback means a lot to us, and we’ll continue working hard to keep you a “Happy Chappy”!
If you ever need any assistance, our team is always here to help. 💙
Great customer service and efficient…
Great customer service and efficient installation. Very happy with the broadband.
20 sierpnia 2025
Odpowiedź od WightFibre
Hello Sid,
Thank you for your great review! ✨
We’re thrilled to hear you’re happy with the broadband and that our team delivered excellent customer service and a smooth installation. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know.
Enjoy your new service! 💙
No problems at all
No problems at all ! The whole process was seamless .....cant wait until I can replace my sky TV package as well
19 sierpnia 2025
Odpowiedź od WightFibre
Hi Shaun. Thank you so much for your feedback! We’re thrilled to hear the process was seamless for you. It’s great to know you’re looking forward to replacing your Sky TV package as well — we’re confident you’ll love the experience. Best Wishes.
WightFibre provides prompt and friendly service
WightFibre have been prompt and supportive in providing service.
13 listopada 2025
Odpowiedź od WightFibre
Hello Rajeev,
Thank you for your kind words! ✨
We’re delighted to hear that our team has been prompt and supportive in providing your service.
Your feedback means a lot to us, and we’re always here if you need any assistance in the future.
Enjoy your WightFibre experience! 💙
Installers arrived on time
Installers arrived on time, did a great job, brilliant internet working at advertised speed. Thanks!
13 listopada 2025
Opinia niezależna
Odpowiedź od WightFibre
Hello Jacqui,
Thank you so much for your 5-star review! ✨
We’re thrilled to hear that our installers arrived on time and delivered great service.
It’s fantastic that your internet is performing at the advertised speed, that’s exactly what we aim for!
If you ever need any assistance or have questions in the future, don’t hesitate to reach out.
Enjoy your brilliant connection! 💙
Great value and service
From start to finish, dealing with WightFibre has been a breeze. All of the workers and staff are friendly and professional and it comes as great value for an excellent service. I would highly recommend WightFibre to everyone.
17 lipca 2025
Odpowiedź od WightFibre
Hello Nigel,
Thank you so much for your wonderful feedback! ✨
We’re thrilled to hear that your experience with WightFibre was smooth from start to finish.
Our team works hard to provide friendly, professional service and great value, so it’s fantastic to know we delivered that for you.
Your recommendation means the world to us!
If you ever need anything in the future, we’re always here to help. 💙
Excellent product & excellent service
Transfer from BT to Wightfibre 3 months ago went smoothly and on time, and my phone and IT have worked perfectly ever since. Staff are excellent: knowledgeable , helpful -- and available! Website also clear and upfront.
10 sierpnia 2025
Odpowiedź od WightFibre
Hello Janet,
Thank you for sharing such positive feedback! ✨
We’re delighted to hear your transfer from BT went smoothly and that everything has been working perfectly since.
Our team prides itself on being knowledgeable, helpful, and available, so it’s great to know that stood out to you.
We also appreciate your comments on our website, clarity and transparency are very important to us.
If you ever need any assistance, we’re just a call away! 💙
Well priced broadband with good speeds.
12 sierpnia 2025
Odpowiedź od WightFibre
Thank you for your feedback! We’re delighted to hear you’re happy with the price and speed of your full Fibre connection. If you ever need assistance or have any questions, our team is always here to help. Enjoy your fast connection!
Very pleased with WightFibre
Very good company to deal with, customer service are really helpful and broadband service is very good indeed.
12 sierpnia 2025
Odpowiedź od WightFibre
We’re thrilled to hear that you found our customer service team helpful and that you’re enjoying the broadband service. Your feedback means a lot to us, and we’ll keep working hard to provide the best experience possible. Best Wishes.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.