Since I have not yet received my order (except for the chair covers, which I’m not opening until I need them), I guess all that I can rate is the ordering process, which was fine. I am eagerly awaitin... Zobacz więcej
Reakcja na opinię
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The folks at Wicker Warehouse were super friendly and reached out personally once I placed my order. Our delivery driver was delightful, and both the loveseat and cushion I ordered are excellent quali... Zobacz więcej
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Joyce was a help explaining the delivery options available and the man was so careful when he delivered. The smooth glide of drawers, and look of the tea washed furniture gives us full satisfaction.
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I really love the new Wicker Chase lounge for my front porch. It’s beautiful and arrived very quickly when anything I could get from other companies would have taken months. B staff were very helpful... Zobacz więcej
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Informacje dotyczące firmy
O Wicker Warehouse
Napisane przez firmę
About Wicker Warehouse
In Business since 1978!... Wicker Warehouse is a family run business established in 1978. Since then we have strived to bring you the best selection, quality and value. Most of the items shown on the website are our own designs made by our partner factories. We also represent fabulous national brands such as Lane, South Sea, Whitecraft, Braxton Culler, North Cape, Spice Islands, Yesteryear & Designer. We have just added Classic Rattan to our lineup. Classic a high quality natural rattan company that offers all seating & dining including recliners, sleepers, sectionals and more. We are proud to offer this website & equally proud to serve you and we are proud that Trust Pilot displays our reviews.
Napisane przez firmę
Dane kontaktowe
195 South River Street, 07601, Hackensack, Stany Zjednoczone
- 800-274-8602
- sales@wickerwarehouse.com
- wickerwarehouse.com
4,7
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Wicker Warehouse
Mary--thank you for your review & thank you for your order. Please enjoy your purchase.
I purchased a coffee table and it is…
I purchased a coffee table and it is just like it was explained.
3 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Mary Anne---thank you for your review & thank you for your order. Please enjoy your table.
Odpowiedź od Wicker Warehouse
Hi Bob---thank you for your review & thank you for your order. We appreciate both.
This is the second time I have ordered…
This is the second time I have ordered the same furniture. The sun took it's toll on my first set but that was my fault! My new set now has UV rated covers. I loved my first set, but my new white furniture has a yellow tint that I'm not happy with.
2 czerwca 2026
everyone is so polite and helpful when …
everyone is so polite and helpful when i was ordering on the phone GREAT COMPANY I will always use them 5 star
15 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Dot---tank you very much for your very nice review & thank you for your order. We apreciate both.
Order not yet received.
Since I have not yet received my order (except for the chair covers, which I’m not opening until I need them), I guess all that I can rate is the ordering process, which was fine. I am eagerly awaiting my shipment, and I hope they come soon so I can enjoy the furniture!
17 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Meredith---thank you for taking your time to share a review. Not at work now. Closed for vacation. Thank you for your order.
The wicker night stands were shipped…
The wicker night stands were shipped promptly. They were packed extremely well. The nightstands were beautiful and of good quality. Actually prettier than the photo. I'm very happy with them.
17 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi LL---thank you for your review & thank you for your order. Enjoy your night stands.
Odpowiedź od Wicker Warehouse
Hi Connie---thank you for your review & thank you for your order. We appreciate both.
Picture perfect
Joyce was a help explaining the delivery options available and the man was so careful when he delivered. The smooth glide of drawers, and look of the tea washed furniture gives us full satisfaction.
15 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi CoCo--thank you for your review & thank you for your order. Very nice of you to mention Joyce.
Excellent quality, personal service
The folks at Wicker Warehouse were super friendly and reached out personally once I placed my order. Our delivery driver was delightful, and both the loveseat and cushion I ordered are excellent quality. I couldn't be happier with this purchase, and I wish I needed more wicker so I could buy more!
13 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Becky--thank you for your lovely review & thank you for your order. Please enjoy your purchase.
Lack of communication
Lack of communication, went back and forth to reach them and they had crazy hours. Then they tell me oops….we don’t ship to Hawaii
10 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Lenore--we list --Where We Ship--on our Home Page in 2 prominent locations. We are sorry you did not see this. We answer phone calls 5 days a week 10aM--2PM. Emails 7 days a week. Maybe the time changer with you state confused things. Sorry for your difficulty.
Professionalism with updates on…
Professionalism with updates on shipment. Quality of items are remarkable
25 maja 2026
Odpowiedź od Wicker Warehouse
Hi Frances--thank you for your very kind review & thank you for your order.
Company was very easy to work…
Company was very easy to work with.Table is beautiful and is just as pictured.Table came quickly and packed just right. Thank you!!
11 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Alex--thank you for your very kind review & thank you for your order. We appreciate both.
Odpowiedź od Wicker Warehouse
Hi Candace-no problems is good. Thank you for your review & thank you for your order,
Odpowiedź od Wicker Warehouse
Hi Customer----and great customers too! Thank you for your review & thank you for your order.
They answer the phone.
They answer the phone.
They are patient talking through options.
They send fabric swatches.
10 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Leslie--sounds good . Happy to anything else too.
Excellence from order to delivery
Great product; Excellent service by knowable folks; Smooth Delivery.
8 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi JRT--thank you for your very kind review & thank you for your order. Enjoy your purchase.
I needed to replace an old wicker chair…
I needed to replace an old wicker chair and match cushions on my wicker sofa. Joyce was extremely helpful in assisting me in selecting a cushion that would match the cushions on my sofa. Initially Cayenne was not an available fabric since it's being discontinued by Sunbrella. However you changed your upholstery supplier and she had some cayenne material. Joyce worked with me so I was successful in receiving the chair with the Cayenne cushion.
20 maja 2026
Odpowiedź od Wicker Warehouse
Hi Peggy---thank you for your review & t hank you for your order. Very thoughtful of you to mention Joyce.
Customer Service is the best
I ordered two chairs and was updated that the chairs were on back order and then they updated the message to tell me of the supply chain issues. I appreciate their honesty and will order from them again. Their customer service is commendable.
6 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Wanda--thank you very much for your kind review & thank you for your order. We appreciate both.
Love the cushions I ordered
Love the cushions I ordered. Great quality. Fit my furniture perfectly.
7 czerwca 2026
Odpowiedź od Wicker Warehouse
Hi Natalie--very happy you like your cushions . Thank you for your review 7 thank you for your order.
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