We had a great guide for the whole trip and very good local guides as we moved around. Plenty of room on the coaches, very good hotels and the various food offerings were all good and plentiful. We sa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Our tour guide Jason was exceptional. Knowledgeable, caring, organised. Allowed us time to experience all there was to see yet kept us together and on time and happy. His added treats and small... Zobacz więcej
Reakcja na opinię
Just returned from Wendy Wu Wonders of Indonesia Tour with a pre tour extension to Singapore and an added tour extension in Bali post tour which overall was absolutely amazing. The entire holiday from... Zobacz więcej
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I have just returned from the Gems of China tour, the trip exceeded all my expectations and more, i cannot recommend WW enough, the pre trip communication, hotels, food, guides and everything about th... Zobacz więcej
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Wendy Wu Tours is the UK's leading Asia tour specialist, offering fully inclusive, escorted trips to China, Vietnam, Japan and more.
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Cottons Centre, 47-49 Tooley Street, SE1 2QG, London, Zjednoczone Królestwo
- 08082582851
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336 recenzji
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Extremely well-organised
Extremely well-organised, and mostly ran like clockwork.
Very full-on itinerary, with not much free time, but it had to be done.
Magnificent China is highly recommended.
18 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
That's great to hear and glad you enjoyed our Magnificent China tour.
Do let us know if we can help in the planning of any of our tour in future.
Thanks,
Jimmy, Wendy Wu Tours.
Fabulous Grand Tour of China with Wendy Wu
We had a fabulous tour with Wendy Wu. We went on the 2nd at Grand Tour of China and everything about the tour was exceptional. The itinerary, the hotels, the food and ten organisation were excellent. In particular the tour lead (Cathy) from Wendy Wu was terrific; nothing was too much trouble and she went out of her way to make sure the tour was enjoyed by everyone.
12 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thanks so much for your review, we agree, the Grand Tour of China is a fabulous tour and we're delighted that Cathy was an excellent Tour Leader. We often receive compliments about Cathy and I will ensure your feedback is passed on to her.
Do let us know if you would like us to help you organise another tour.
Thanks
Jimmy, Wendy Wu Tours
We specifically chose this holiday for the train journey & to see Orangutans in the wild.…
We specifically chose this holiday for the train journey as well as seeing Orangutans in their natural habitat.
The content of the holiday was mostly good, although parts of it were very disappointing.
If I've not mentioned anything then it was per the comprehensive itinerary. I have only mentioned the parts we were not satisfied with.
We were not allowed to choose our British Airways seats until 24 hours before departure unless we paid considerably over £100, per person, per flight.
Upon trying to check in all seats were taken, so we still could not choose them.
I phoned W.W.'s emergency contact to to told: “There was nothing he could do as it was Saturday, arrive early at the Airport & sort it out with B.A.” Which we did, to find that B.A. had allocated us seats, but on different sides of the plane, both sitting next to strangers for almost a 14 hour flight.
Again on our internal flight from Kuala Lumper to Penang we were sat next to strangers.
The transfer from Penang Airport was considerably over 30 minutes late arriving to collect us.
After having now been in transit for over 18 hours the uncertainty of will our transfer actually arrive was not needed.
Penang was interesting, the hotel & food were good & everything followed the itinerary.
Kuala Lumpur was again interesting, also with a good hotel & food.
On the evening of day 7 our Guide gave us the following days briefing for our visit to Malacca, but the return train journey was not mentioned, obviously this was queried & an apology
“For forgetting” was given by our Guide. Alarm bells instantly rang with my wife & myself!
There was very little to see in Malacca apart from shops & we were given much too much free time. There was ample time to visit the “Hands-on Chinese-paper cutting workshop” listed in our itinerary, but we did not. Having been given all of this free time it was blatantly obvious we would struggle to catch the train back to Kuala Lumper.
We arrived at the station & had not even gone through the entrance barrier before our train arrived, so obviously we were not allowed to enter the platform therefore missing the train.
No explanation was given why we had left Malacca without sufficient time to catch the train, although it was obvious the previous day we would not be returning to K.L. by rail.
The highlight of our holiday was to have been our visit to Sepilok Orangutan Rehabilitation Centre. This experience was extremely disappointing, although we do not blame W.W. directly, it appears the whole visit is just a fund raising exercise by the Centre.
Our local guide was excellent & we were at the front of the feeding platform before a Ranger appeared from the Forest with a basket of food, followed by an Orangutan which promptly disappeared into the jungle.
Another Orangutan climbed down an adjoining tree carrying a baby. This Orangutan soon ate what she wanted before climbing back up the tree out of sight.
We were then taken to the Nursery where we viewed several young Orangutans playing the other side of a glass screen, which was nice, but this can be seen in several Zoos throughout the World, including England.
On our walk back along the raised boardwalk one of our group caught a glimpse of an Orangutan in the Forest, but as the view was obscured by two security guards demanding we keep walking, most of us did not see anything.
Although Borneo was interesting & the people charming we would not have considered visiting the Country had we realised this was all we would see of the Orangutans.
Singapore totally followed the itinerary & our Guide again excellent, but the Mercure hotel room was abysmally small, with a small bed, nowhere to put our bags, no chairs to sit on & a pre-fabricated, opaque glass shower & toilet, both of which were see-through.
To summarise; had we realised what the actual content of this holiday would be, we would not have booked it.
10 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you for taking the time to leave such a detailed reviews. We are genuinely pleased that many elements of the itinerary, such as the hotels and food in Penang and Kuala Lumpur, as well as your excellent local guides in Borneo and Singapore, met your expectations, and we appreciate you highlighting those positives. However, we are very sorry to learn about the specific areas you were unhappy with, and we value the opportunity to address each point.
First, regarding your British Airways seating, I want to clarify our policy. The only way to guarantee seats together is to contact the airline directly prior to departure and pay their seat‑selection fee. For those who prefer not to pay, the seats are released for free selection during online check‑in, which opens exactly 24 hours before departure, but these are subject to availability on a first‑come, first‑served basis. We cannot guarantee adjacent seats through that process. When you called our emergency number, our colleague correctly advised you to take the matter up with BA at the airport, as we have no means to override the airline’s seating system. We understand how frustrating it was to be separated on such a long flight, and we will review how we communicate this seating policy to future guests so that the process is much clearer from the outset.
Turning to the Penang Airport transfer, we are sorry that it was over 30 minutes late. After more than 18 hours in transit, the added uncertainty is the last thing anyone needs, and we will be addressing this punctuality issue directly with our local ground handler to prevent a recurrence. We are also concerned about the logistical problems in Malacca. It is regrettable that your guide overlooked mentioning the return train journey during the briefing, and we agree that the amount of free time given appears to have been poorly balanced against the train schedule. Missing the train due to insufficient arrival time is regrettable, and we will be reviewing the timing and scheduling of this specific day. The highlight of your holiday was Sepilok, and we are genuinely saddened that it proved so disappointing. We fully appreciate that seeing orangutans in their natural habitat was a primary reason for choosing this trip. While we do not manage the centre’s feeding protocols or ranger activities, we will certainly review the current visitor experience with them, particularly regarding the security staff rushing guests along the boardwalk and we will also update our pre‑departure information to give a more realistic expectation of what the feeding platform viewing entails, so that future travellers can make a fully informed choice. Regarding the Singapore Mercure hotel, we note your feedback on the room. We are aware that city‑centre properties in Singapore tend to have compact rooms, but the specific issues you raised the lack of storage, limited seating, and the poorly designed opaque bathroom are certainly disappointing. We will raise these points directly with the hotel management and review the room categories we allocate to our guests. Once again, thank you for your thorough and fair feedback; it is invaluable in helping us refine our itineraries and communications.
Please do let me know if you have any further questions regarding the airline seating policy or any other aspect of your trip. We hope that, despite these setbacks, you were still able to treasure some positive moments from your time in Borneo and Singapore.
Kind regards, Jimmy, Wendy Wu Tours.
Overall an excellent, once in a lifetime experience.
Overall excellent, a fantastic experience, if very tiring. But this is to be expected from a whistle stop tour of China's 'greatest hits'.
Our guide was incredibly knowledgeable and patient. They always kept the group together, even in challenging situations. They made sure we got to things on time. They were always informing my wife of what was okay to eat. We’re really glad they’d had some briefing on our disabilities and how they took that into account.
Seeing the Terracotta warriors and pandas was brilliant as was the Summer palace and the Great Wall- a once in a lifetime experience. I'd recommend going around Shimizu in Japan. They know when the cruise comes in and usually have a mini festival on around the shrines and museums. The local guides speak good English, are friendly and knowledgeable.
Minor niggles- avoid the Ali-Pay app. We couldn't get it too work and pretty much everywhere accepts cash. Please also be careful of the hard sell- especially at the Jade Factory. Also be aware that there are no internet cafes on the cruise and the standard of English can be sometimes be poor, even at customer service.
Overall though an excellent, once in a lifetime experience.
12 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Many thanks for your review and I am delighted you had a wonderful time in China. We are very proud of our guides and we are really pleased that they enhanced your stay.
Sorry you had difficulties using the Ali-Pay app which is the most convenient way to pay for goods in China. Unfortunately, Apple Pay and Google Pay are not accepted in China but usually Ali-Pay works well so it is regrettable you encountered difficulty.
We do hope to be of service to you again and please do give us a call if we can help you plan your next tour.
Thanks
Jimmy, Wendy Wu Tours.
Wendy Wu Gems of China
I want to call out Michael the national guide for the excellent work he did to make this an enjoyable holiday and in addition, the local tour guides. We covered a lot of miles and experienced the best of China!
18 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thanks very much!
Michael is a fantastic guide and he loves being with Wendy Wu Tours customers. I'll pop a copy of your review over to our China office for them to show him, he will be delighted!
Do let us know if we can help you plan another tour with us, our team is always happy to help.
Kind regards
Jimmy, Wendy Wu Tours
A very special, scenic area of SW China
We've just returned from this amazing adventure (18/5 - 3/6) Thirteen lovely people in our group.
Joe was our excellent guide with loads of clear and concise info put on our Whatapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.
We had two excellent buses - comfortable and spacious and the roads were excellent and none of the journeys too long.
Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.
Many places have Western toilets but not everywhere unfortunately...
Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe.
The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls.
In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)
The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room' which was very characterless but the food was always good.
Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training!
Also a lot of walking in airports and stations as they are vast.
There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.
The weather was 25°/30° so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions.
Alipay is available everywhere but for smaller amounts it's more convenient to just use cash.
Learn to use Google Translate - VERY useful for conversing with the locals :)
Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.
This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.
19 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for taking the time to share such a comprehensive and helpful review, this is genuinely invaluable for future travellers, and we really appreciate the detail.
It sounds like you had a truly wonderful adventure across some of China's most stunning regions. We're so glad that Joe and the local guides made such a positive impression, his use of WhatsApp for clear, concise updates is a great touch, and we'll be sure to pass on your kind words to him and the team.
Delighted too that the coaches, hotels, and overall organisation met such high standards. And what a fantastic selection of highlights – Tiger Leaping Gorge, the Snow Mountain, and the incredible pools of Jiuzhaigou are all truly special places. It's great that you also enjoyed the optional shows; we always think they add that extra cultural depth.
Your practical tips are spot on – from the steps and altitude (yes, training helps!) to Alipay, Google Translate, and the need for passports at attractions. That kind of honest, practical advice is so helpful for anyone considering the trip. We also take on board your comment about the hotel private dining rooms lacking a bit of character , a fair point, and we'll keep that in mind when reviewing our meal arrangements.
Lovely to hear that the group gelled so well too – thirteen seems to have been the perfect number for lasting memories.
Thank you again for your wholehearted recommendation. We're so pleased this was such a great experience for you, and we hope to see you on another tour with us before too long.
Many thanks,
Jimmy, Wendy Wu Tours
Ancient China
Amazing tour of Chinese culture and history. Everything taken care of. Excellent guides. Good food.
12 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
That's great to hear and glad to have been of service.
Do let us know if you would like any information about any of our other tours.
Thanks,
Jimmy, Wendy Wu Tours.
We regretted booking this holiday.
I was requested by F***** to enter a review on our recent trip with Wendy Wu to Malaysia, Borneo & Singapore, this being our fourth Wendy Wu holiday, but regrettably their website would not publish the review which follows.
We specifically chose this holiday for the train journey as well as seeing Orangutans in their natural habitat.
The content of the holiday was mostly good, although parts of it were very disappointing.
If I've not mentioned anything then it was per the comprehensive itinerary. I have only mentioned the parts we were not satisfied with.
We were not allowed to choose our British Airways seats until 24 hours before departure unless we paid considerably over £100, per person, per flight.
Upon trying to check in all seats were taken, so we still could not choose them.
I phoned W.W.'s emergency contact to to told: “There was nothing he could do as it was Saturday, arrive early at the Airport & sort it out with B.A.” Which we did, to find that B.A. had allocated us seats, but on different sides of the plane, both sitting next to strangers for almost a 14 hour flight.
Again on our internal flight from Kuala Lumper to Penang we were sat next to strangers.
The transfer from Penang Airport was considerably over 30 minutes late arriving to collect us.
After having now been in transit for over 18 hours the uncertainty of will our transfer actually arrive was not needed.
Penang was interesting, the hotel & food were good & everything followed the itinerary.
Kuala Lumper was again interesting, also with a good hotel & food.
On the evening of day 7 our Guide gave us the following days briefing for our visit to Malacca, but the return train journey was not mentioned, obviously this was queried & an apology
“For forgetting” was given by our Guide. Alarm bells instantly rang with my wife & myself!
There was very little to see in Malacca apart from shops & we were given much too much free time. There was ample time to visit the “Hands-on Chinese-paper cutting workshop” listed in our itinerary, but we did not. Having been given all of this free time it was blatantly obvious we would struggle to catch the train back to Kuala Lumper.
We arrived at the station & had not even gone through the entrance barrier before our train arrived, so obviously we were not allowed to enter the platform therefore missing the train.
No explanation was given why we had left Malacca without sufficient time to catch the train, although it was obvious the previous day we would not be returning to K.L. by rail.
The highlight of our holiday was to have been our visit to Sepilok Orangutan Rehabilitation Centre. This experience was extremely disappointing, although we do not blame W.W. directly, it appears the whole visit is just a fund raising exercise by the Centre.
Our local guide was excellent & we were at the front of the feeding platform before a Ranger appeared from the Forest with a basket of food, followed by an Orangutan which promptly disappeared into the jungle.
Another Orangutan climbed down an adjoining tree carrying a baby. This Orangutan soon ate what she wanted before climbing back up the tree out of sight.
We were then taken to the Nursery where we viewed several young Orangutans playing the other side of a glass screen, which was nice, but this can be seen in several Zoos throughout the World, including England.
On our walk back along the raised boardwalk one of our group caught a glimpse of an Orangutan in the Forest, but as the view was obscured by two security guards demanding we keep walking, most of us did not see anything.
Although Borneo was interesting & the people charming we would not have considered visiting the Country had we realised this was all we would see of the Orangutans.
Singapore totally followed the itinerary & our Guide again excellent, but the Mercure hotel room was abysmally small, with a small bed, nowhere to put our bags, no chairs to sit on & a pre-fabricated, opaque glass shower & toilet, both of which were see-through.
To summarise; had we realised what the actual content of this holiday would be, we would not have booked it.
10 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Hi, you're added this review on three separate occasions. We have replied to the first one you sent, but just in case you haven't seen it, here is a transcript of our reply. Thanks
"Thank you for taking the time to leave such a detailed reviews. We are genuinely pleased that many elements of the itinerary, such as the hotels and food in Penang and Kuala Lumpur, as well as your excellent local guides in Borneo and Singapore, met your expectations, and we appreciate you highlighting those positives. However, we are very sorry to learn about the specific areas you were unhappy with, and we value the opportunity to address each point.
First, regarding your British Airways seating, I want to clarify our policy. The only way to guarantee seats together is to contact the airline directly prior to departure and pay their seat‑selection fee. For those who prefer not to pay, the seats are released for free selection during online check‑in, which opens exactly 24 hours before departure, but these are subject to availability on a first‑come, first‑served basis. We cannot guarantee adjacent seats through that process. When you called our emergency number, our colleague correctly advised you to take the matter up with BA at the airport, as we have no means to override the airline’s seating system. We understand how frustrating it was to be separated on such a long flight, and we will review how we communicate this seating policy to future guests so that the process is much clearer from the outset.
Turning to the Penang Airport transfer, we are sorry that it was over 30 minutes late. After more than 18 hours in transit, the added uncertainty is the last thing anyone needs, and we will be addressing this punctuality issue directly with our local ground handler to prevent a recurrence. We are also concerned about the logistical problems in Malacca. It is regrettable that your guide overlooked mentioning the return train journey during the briefing, and we agree that the amount of free time given appears to have been poorly balanced against the train schedule. Missing the train due to insufficient arrival time is regrettable, and we will be reviewing the timing and scheduling of this specific day. The highlight of your holiday was Sepilok, and we are genuinely saddened that it proved so disappointing. We fully appreciate that seeing orangutans in their natural habitat was a primary reason for choosing this trip. While we do not manage the centre’s feeding protocols or ranger activities, we will certainly review the current visitor experience with them, particularly regarding the security staff rushing guests along the boardwalk and we will also update our pre‑departure information to give a more realistic expectation of what the feeding platform viewing entails, so that future travellers can make a fully informed choice. Regarding the Singapore Mercure hotel, we note your feedback on the room. We are aware that city‑centre properties in Singapore tend to have compact rooms, but the specific issues you raised the lack of storage, limited seating, and the poorly designed opaque bathroom are certainly disappointing. We will raise these points directly with the hotel management and review the room categories we allocate to our guests. Once again, thank you for your thorough and fair feedback; it is invaluable in helping us refine our itineraries and communications.
Please do let me know if you have any further questions regarding the airline seating policy or any other aspect of your trip. We hope that, despite these setbacks, you were still able to treasure some positive moments from your time in Borneo and Singapore.
Kind regards, Jimmy, Wendy Wu Tours."
"
Very disappointing response post holiday
We travelled as a group of 4 ppl for the 8 Nt India's Tigers & Golden Triangle Tour with Wendy Wu Tours. This was part of a 3-week holiday, with the tour first followed by a 12-day cruise.
This was one of the most disappointing holidays I have experienced. During the trip I became seriously ill with gastrointestinal symptoms and required medical treatment, including IV fluids. Several members of our organised group also became unwell around the same time.
The illness resulted in a significant portion of my holiday being lost, including periods of isolation in my cabin. While I appreciate that illness can occur when travelling, I was disappointed by the way my complaint was handled afterwards.
Following my return, I provided details of my experience and supporting evidence. The compensation offered did not, in my view, fairly reflect the disruption and loss of enjoyment suffered, and I therefore declined it.
I can only comment on my own experience, but based on what happened, I would not choose to book with Wendy Wu Tours again
11 lutego 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you for taking the time to share your feedback with us. I was very sorry to read about your experience and the illness you suffered during your tour.
Firstly, I want to say how genuinely sorry I am that you became unwell whilst travelling and that this impacted such an important part of your holiday. We fully appreciate how distressing and disruptive this must have been, particularly when it led to you requiring medical treatment and missing out on elements of both your tour and onward cruise.
I’m also very sorry to learn that you were disappointed with how your complaint was handled following your return. We always aim to respond with fairness and sensitivity, particularly in situations where a customer’s experience has been significantly affected, and it’s clear from your comments that we did not meet your expectations on this occasion.
Please be assured that your feedback will be reviewed internally, both in terms of the circumstances during the tour and the way your case was managed afterwards. This is incredibly important in helping us improve both our operational standards and the support we provide to customers when things do not go as planned.
I completely understand why this experience has left you feeling this way, and I am truly sorry that your holiday did not deliver what you had hoped for.
Thank you again for your openness—we do genuinely value your feedback.
17 day Enchanting China tour was a…
17 day Enchanting China tour was a wonderful introduction to this vast ,amazing and diverse country. Our very knowledgeable and capable guide, George Pu, enhanced our experience with humour and consistent, considerate support. The trip was also greatly enhanced by the extraordinary amazing people who were our group. Can't wait to visit again.
16 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your wonderful review—we’re absolutely delighted to hear how much you enjoyed your 17-day Enchanting China tour.
It’s fantastic to know that George helped bring your journey to life with his knowledge, humour, and thoughtful support. We’ll be sure to pass on your kind words to him—he’ll be thrilled to hear the impact he made on your experience.
We also love hearing how much the group dynamic added to your trip. Sharing such a memorable destination with like-minded travellers really can make it even more special.
It’s great to know the experience has left you wanting to explore more, and we would be delighted to welcome you back on adventure soon.
Great depth of experiences
Great depth of experiences, looked after really well at all times, travel organisation perfect, very good food and accommodation selected.
14 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your wonderful review Neil—we’re delighted to hear how much you enjoyed your tour.
It’s fantastic to know that you felt well looked after throughout, and that the organisation, along with the quality of the food and accommodation, all met your expectations. We’re especially pleased that the depth of experiences stood out, as creating meaningful and immersive journeys is something we really strive for.
Thank you again for taking the time to share your feedback—we truly appreciate it, and we hope to have the pleasure of your travelling with us again in the future.
Thoroughly enjoyed Enchanted China
Thoroughly enjoyed Enchanted China, the tour was well planned with two to three nights in each place .Our tour guide George, was excellent, was able to impart so much detail and information about the cities ,sites history and culture .He ensured we all thoroughly enjoyed our time and experiences , nothing was too much for him we really were Family of George!Highly recommend this Wendy Wu tour
16 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your fantastic review—we’re absolutely delighted to hear how much you enjoyed your Enchanting China tour.
It’s wonderful to know that the pacing of the itinerary worked well for you, and that you were able to fully enjoy each destination.
We’re especially pleased to hear your kind words about George—he truly is an exceptional guide, and it’s lovely to hear how his knowledge, passion, and care helped bring the experience to life. We’ll be sure to pass on your feedback to him—he’ll be thrilled to know he made such a lasting impression.
“Family of George” is a brilliant way to describe it, and exactly the kind of connection we hope our tours create!
Thank you again for your recommendation—it really does mean a lot to us.
We hope to have the pleasure of your travelling with us again in the future.
Enchanting China tour
Enchanting China tour. A fantastic eye opening tour starting in Beijing and ending in Shanghai. It encompassed all the main sites that didn’t disappoint. Too many highlights and impossible to pick just one from the Great Wall, Terracotta Army, Pandas, bullet trains and Shangai. Throughout our tour we were constantly cared for by George Pu and ably assisted by the local guides Mi, Jenny and Darcy. Nothing was too much trouble for George throughout the tour and he ensured we learnt about his beloved China.
16 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your wonderful review—we’re delighted to hear how much you enjoyed your Enchanting China tour.
It’s fantastic to know the itinerary delivered such a memorable and well-rounded experience, from Beijing through to Shanghai, and that all the iconic highlights lived up to expectations—even if it’s impossible to choose a favourite!
We’re especially pleased to hear your kind words about George. His passion, care, and dedication to sharing his knowledge clearly made a real impact, and we’ll be sure to pass your feedback on to him. It’s also lovely to hear that Mi, Jenny, and Darcy contributed so positively to your journey—great teamwork truly makes all the difference.
Thank you again for taking the time to share your experience with us.
We hope to have the pleasure of your travelling with us again in the future.
Wonderful experience from start to…
Wonderful experience from start to finish ,Nancy our main tour guide and her fellow colleagues were outstanding.
We were on a China tour to the Great Wall ,Terracotta warriors ,Talisman Square ,Bullet train ,with additional points of interest,finishing at Shanghai then onward to a cruise round Japan .
Wendy Wu to be honest I’d never heard of ,they would be our guide on the China leg ,we knew it would be extremely busy experience although unsure how it would work .
From the airport at Bejing we were greeted by a member of staff taken to the first of three hotels where Nancy would take over and be goodness she did ,never away from ourselves with her guidance and knowledge,till we got onboard our Cruise,a gem of a woman .
Tours ,points of interest,accommodation and food ,excellent.
Wonderful experience,put at ease throughout
14 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your fantastic review—we’re absolutely delighted to hear how much you enjoyed your experience from start to finish.
It’s wonderful to know that Nancy and her colleagues made such a positive impact on your journey. She truly is a gem, and your kind words about her care, knowledge, and constant support will mean a great deal to her—we’ll be sure to share your feedback.
We’re so pleased that everything from the tours and sightseeing to the accommodation and food met your expectations, and that you felt at ease throughout. It’s also lovely to hear how the China leg of your journey exceeded expectations, especially as it was your first experience with Wendy Wu Tours.
Thank you again for taking the time to share your experience so openly.
We really appreciate your recommendation and hope to have the pleasure of your travelling with us again in the future.
The Japan by sea part was extremely…
The Japan by sea part was extremely disappointing with Wendy Wu contributing nothing to this part of the Tour.
12 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you for taking the time to share your feedback.
We’re pleased to hear that you enjoyed the China element of your tour and that this part of the experience met your expectations.
We’re very sorry, however, to learn that the Japan by sea portion was disappointing and did not feel in line with the rest of your journey. Your comments are really important to us, and we’ll be sure to share this feedback with our teams as we continuously review and improve all aspects of our tours.
Thank you again for travelling with us and for your honest review—we truly value it.
Enchanting China 17 day tour
We have recently returned from our 17 day, Enchanting China tour. A fantastic eye opening tour starting in Beijing and ending in Shanghai. It encompassed all the main sites that didn’t disappoint. Too many highlights and impossible to pick just one from the Great Wall, Terracotta Army, Pandas, bullet trains and the lights of Shanghai. The UK could certainly learn how to complete a high speed rail efficiently. Throughout our tour we were constantly cared for by George Pu and ably assisted by the local guides Mi, Jenny and Darcy. Nothing was too much trouble for George throughout the tour and he ensured we learnt about his beloved China.
It was a good mix of tours and also down time, the River cruise gave us a different perspective and relaxation time.
Our lovely travel companions from NZ, Australia, Ireland and Scotland enhanced the experience and helped us celebrate our 41st Wedding anniversary.
A few of the hotels are a little tired and could do with some tlc, but did not detract from our holiday in anyway.
Thanks for a fabulous time.
15 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your wonderful and detailed review!
We’re absolutely delighted to hear that your Enchanting China tour was such a fantastic and memorable experience from start to finish. It’s great to know that the itinerary delivered so many unforgettable highlights—from the Great Wall and Terracotta Army to the pandas, bullet trains, and the dazzling skyline of Shanghai. It certainly sounds like an incredible journey!
We’re especially pleased to hear your kind words about George, along with Mi, Jenny and Darcy. Their dedication, care and passion for sharing their knowledge truly make a difference, and we’ll be sure to pass on your lovely feedback to them. It’s great to hear that George helped bring China to life for you throughout the tour.
It’s also wonderful that you enjoyed the balance of guided experiences and downtime, particularly the river cruise, and how special to celebrate your 41st wedding anniversary along the way—what a fantastic way to mark the occasion! We’re also glad your fellow travellers helped make it even more memorable.
Thank you as well for your honest feedback regarding some of the hotels—we really appreciate you highlighting this and will share it with our team as we continually look to improve.
Thank you again for travelling with us—we’re so pleased you had a fabulous time and hope to welcome you on another adventure in the future!
Enchanting China
We recently finished a 17 day Enchanting China Trip. From the moment we were picked up in Beijing airport to drop-off at Shanghei airport everything was extremely well organised and easy.
We were able to pick and choose optional tours and had downtime as well so not too hectic.
Downloading an e sim and alipay before getting to China made communication and payment simple as was getting cash from ATM at recommended banks.
China was great to visit , made especially enjoyable by our fantastic guide George Pu . He was well organised and kept our group of 17-Brits,Australians and Kiwis on track and had a wealth of knowledge about the history and culture of his homeland. Our local guides Mi, Penny and Darcy added to the experience in their respective cities.
Overall a great experience and would thoroughly recommend to anyone visiting China for the first time.
16 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your fantastic and thoughtfully detailed review!
We’re delighted to hear that your Enchanting China tour was such a smooth and enjoyable experience from the moment you arrived in Beijing to your departure from Shanghai. It’s great to know that the organisation and pacing worked well for you, and that you appreciated having the flexibility to choose optional tours while still enjoying some downtime.
We’re especially pleased to hear your wonderful feedback about George. His organisation, knowledge, and passion for sharing China’s history and culture truly make a difference, and we’ll be sure to pass on your kind words. We’re also glad that Mi, Penny, and Darcy helped enrich your experience in each destination.
Thank you again for your recommendation—it means a great deal to us.
We’re so pleased you had such a great first visit to China, and we hope to welcome you on another adventure in the future!
China -a truec perspective
To Whom It May Concern
Ref: Goes-UKQ932272 China May 8th
I was part of the above group who travelled to China with Wendy Wu tours and I am writing to express my heartfelt appreciation for Alison Li, who served as our National Escort during our tailor-made tour of China organised by Wendy Wu Tours.
Our group consisted of ten travellers, all in our seventies — four couples and two friends — and from the very moment Alison met us at Beijing Airport, she made us feel completely at ease. Within minutes of arriving at our first hotel, the Fairmont Beijing, she had already won us over with her warmth, enthusiasm, and genuine care for every member of our group.
Over the course of our remarkable journey — taking in Beijing, Xi’an, Chengdu, Chongqing, Zhangjiajie, Guilin, Yangzhou, Hangzhou, Suzhou, and Shanghai — Alison was with us every step of the way. She ensured that every detail was perfectly arranged, from dinner reservations on our very first evening to seamless transfers throughout the entire tour. Nothing was ever too much trouble.
What truly sets Alison apart is her personality. She is gregarious, attentive, and wonderfully caring — qualities that transformed a group of ten individuals into a family. She brought China to life for us, not just as a professional guide, but as a genuine ambassador for her country and its culture. We laughed together, explored together, and felt completely safe and looked after throughout.
Alison is, without question, one of the finest guides any of us have ever had the pleasure of travelling with. She is a tremendous credit to Wendy Wu Tours, and we cannot recommend her highly enough. Any group fortunate enough to travel with Alison is in the very best of hands.
Yours sincerely,
Dinesh Patel
03/06/2026
9 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for taking the time to share such a heartfelt and detailed review.
We are absolutely delighted to hear about your wonderful experience on your tailor-made tour, and especially your kind recognition of Alison Li. It’s clear from your words just how much of a positive impact she had on your journey, and we couldn’t be more pleased to hear how warmly she cared for you and your group from the very moment you arrived.
Travelling across so many incredible destinations is no small undertaking, and it’s fantastic to know that everything ran so smoothly and that Alison’s organisation, attention to detail, and genuine dedication helped make the entire experience seamless and enjoyable. Your description of how she brought the group together and made you feel like a family is particularly special—this is exactly the kind of experience we strive to create.
Alison will be truly touched by your praise. Her warmth, enthusiasm, and passion for sharing her country are qualities we value enormously, and we’re so proud to have her as part of our team.
Thank you again for your very kind recommendation. We’re so pleased you felt safe, well looked after, and able to fully enjoy such an incredible journey.
We hope to have the pleasure of welcoming you on another adventure in the future!
Excellent Ultimate China Trip
Our tour guide, Louis was excellent. We had a very well organised tour and enjoyed it throroughly. We saw so many sights and enjoyed sampling the various Chinese dishes from all the regions we travelled in.
6 maja 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your wonderful review!
We’re delighted to hear that you had such an enjoyable and well-organised tour, and that you were able to experience so many incredible sights along the way. It’s especially great to know that sampling the diverse regional Chinese cuisine was a highlight of your trip.
Louis will be thrilled to receive your kind words – we’ll be sure to pass on your feedback to him. He’s truly passionate about creating memorable experiences, so it means a lot to hear how much you appreciated his guidance.
We hope to welcome you on another adventure in the future!
Enchanting China
We have just returned from an outstanding Enchanting China tour. Beijing, Xian, ,Chengdu and Shanghai, huge cities with fascinating histories, modern skyscrapers, and linked by bullet trains, left us amazed. But the tour would not have been the same without our superb tour guide, George Pu, whose knowledge, sense of humour and dedication tour members' welfare we will never forget. Highly recommended.
1 czerwca 2026
Opinia niezależna
Odpowiedź od Wendy Wu Tours
Thank you so much for your fantastic review!
We’re delighted to hear that you had such an outstanding experience on our Enchanting China tour. It’s wonderful that each destination—from the historic wonders of Beijing and Xi’an to the vibrant energy of Chengdu and Shanghai—left such a strong impression, and that travelling by bullet train added to the experience.
We’re especially pleased to hear your kind words about George. His knowledge, humour, and genuine care for our guests truly set him apart, and we’ll be sure to share your feedback with him—he’ll be thrilled to know he made such a lasting impact on your journey.
Thank you again for your recommendation, and we hope to welcome you on another adventure with us in the future!
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