Watsons Pantry Recenzje 

153
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Helpful sales team and a big shout out to Ines Westwood who was really professional and went through the whole process with us. Haven't had our first order yet but the app looks really simple to use... Zobacz więcej

Oceniono na 2 z 5

We have had the same person knock on our door 3 times today. They employ high pressure door to door selling tactics. I do not like this approach. It’s 2026. Trying to get me to sign up on the spot via... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Helpful sales guy on door. Clear understood his product and was non pushy. Delivery in good time on doorstep before 7am as promised. Very Reasonable prices. Website and ordering. Range limited and bas... Zobacz więcej

Oceniono na 2 z 5

I really want to love Watsons Pantry because our first year with them was excellent. Sadly, something has gone wrong in the last 3 months. The overall performance has declined significantly. We are f... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawa mleka
  2. Sklep z nabiałem

O Watsons Pantry

Napisane przez firmę

Watsons Pantry is here to power your morning cuppas, to make lunchbox-packing a little easier, and family breakfasts that bit smoother.

When you shop with us, you’ll enjoy BIG savings on all the basics your family loves for breakfast and beyond. You can count on us to keep your fridge stocked with fresh essentials in-between those big weekly shops.

We go the extra mile (literally!) to make sure your family gets exactly what they need, right on time. Our amazing value service lets you set up regular orders at a frequency that suits you, with delivery that’s always free.

VISIT OUR WEBSITE


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

153 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(153)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 75

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Such a great service

Such a great service. The team cannot do enough to help when querying orders and the drivers are so friendly. The app makes it so easy to keep track of my orders and there is always fantastic communication if delivery days need to change for bank holidays.

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great service and back to old fashion…

Great service and back to old fashion traditions, milk is always on the doorstep before we wake up. Easy to postpone deliveries using the app if your on holiday was very skeptical when we first signed up but am now very surprised by the service and would recommend to others and have done.

24 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Remi the rat, not the mouse.

Brilliant guy came to the door with charisma and enthusiasm. Didn’t make me feel forced, told me the pros, was very honest and straightforward. Had a good laugh. Now a customer of Watson’s pantry. Thanks Remi.

3 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Watsons driver smashed into parked car!!

We used watsons pantry for a few months and were generally happy with the products and service until a serious incident happened last Friday!
At 2.04 am the watsons pantry delivery driver reversed at speed into my sons parked car smashing the headlight and damaging the front bumper significantly. The driver then drives off without acknowledging his error. We reported the issue to watsons pantry who said unless you provide evidence we are not interested. We have ring doorbell evidence however 5 days later they are still not admitting fault or liability, so my son has no car and we are left with the cost and inconvenience of dealing with this while they take their time. All they need to do is advise who was the driver and the reg to their insurer so this can be dealt with and we all move on!
Watsons Pantry we are the victim of your drivers error take responsibility and show compassion to the person who’s car you have damaged. You only find the true ethos of a company when problems occur! Happy to amend my review if this get resolved in the next 24 hours!

21 listopada 2025
Opinia niezależna
Logo Watsons Pantry

Odpowiedź od Watsons Pantry

Hi Andy,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the distress caused by the incident. We understand how frustrating this situation must be, especially given the inconvenience it has caused you and your son.

We want to assure you that we take such matters seriously and are committed to resolving them as swiftly as possible. As previously communicated, we have provided our insurance details via email and phone, and they are currently handling the case. We appreciate your patience during this process.

Your feedback is invaluable to us, and we are dedicated to improving our services based on customer experiences like yours. If there’s anything further we can assist you with or if you have additional concerns, please do not hesitate to reach out directly.

Kind Regards,
Seemab Sarfraz

Oceniono na 3 z 5

Week one and 2 out of 3 items missing

Salesman was actually very friendly and chatty. Thought I'd try milkshake and yogurts. Delivery was scheduled for this morning. No milkshakes. Didn't rate the quality of the yogurt either. Too watery. I've cancelled my account. Won't be using them again. And they don't do gluten free bread which is a shame.

14 listopada 2025
Opinia niezależna
Logo Watsons Pantry

Odpowiedź od Watsons Pantry

Hi Pauline,

Thank you for sharing your feedback.

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ve sent you a separate email to assist further, and you can also reach us directly at customerservices@watsonspantry.co.uk.

We truly value your support and will do our best to regain your trust in our service.

Best Regards,
Seemab Sarfraz

Oceniono na 1 z 5

door to door sales is not the right way…

door to door sales is not the right way to go about selling products. This is 2025. People dont want their doors knocked on, by big fellas standing at the door, my wife was not happy to see a big guy standing at my door with a watsons gilet on that didnt even look legit. Be vigilant next time he knocks the doors round the area he did today as my dog is very big and doesn't like unepected visitors. Ps... if we wanted to use your service we would contact you.... thanks.

12 listopada 2025
Opinia niezależna
Logo Watsons Pantry

Odpowiedź od Watsons Pantry

Hi Darren,

Thank you for taking the time to share your thoughts regarding your recent experience with our door-to-door sales approach. We genuinely appreciate your feedback, as it helps us improve our services and better understand our customers' preferences.

To address this matter in detail, we have sent a separate email to discuss your experience further.

If you would like to reach out directly, please feel free to contact our customer service team at customerservices@watsonspantry.co.uk. We are here to assist you and ensure that any issues are resolved promptly.

Thank you once again for bringing this to our attention.

Kind Regards,
Seemab Sarfraz

Oceniono na 2 z 5

OK if you live remotely.

Tried the services for a few weeks, after a very pushy sales person persuaded me.
Prices were slightly cheaper with the promotion given, otherwise aldi and lidl are cheaper.
Delivery was free,
The payments for items are taken a week in advance so if an item isn't available for your scheduled delivery you have to wait up to 5 days for a refund, unlike asda for example take payment on the delivery day.
Didn't work for me has I live near plenty of shops.

5 listopada 2025
Opinia niezależna
Logo Watsons Pantry

Odpowiedź od Watsons Pantry

Hi,

Thank you for taking the time to share your experience with us. We strive to provide a seamless shopping experience, and we are sorry to hear about the challenges you faced regarding payment processes. Your insights are invaluable as they help us improve our services.

To address your concerns more effectively, we have sent a separate email requesting additional information. If you prefer, please feel free to reach out directly to our customer service team at customerservices@watsonspantry.co.uk. We are here to assist you and ensure that any issues are resolved promptly.

Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

Kind Regards,
Seemab Sarfraz

Oceniono na 1 z 5

Inconsiderate and inappropriate with sales hours.

A representative from this company rang our doorbell at 8:20 p.m. trying to sell their services. I understand door-to-door sales are part of business, but visiting that late in the evening feels intrusive and inconsiderate. It completely put me off from wanting to hear more. I’d suggest respecting people’s time and avoid calling on homes so late.

10 października 2025
Opinia niezależna
Logo Watsons Pantry

Odpowiedź od Watsons Pantry

Hi Marissa,

Thank you for taking the time to share your experience. We genuinely value your feedback as it helps us refine our practices.

We aim to conduct all interactions during reasonable hours to respect our customers' time and privacy. We're not certain if this was one of our representatives, but we take such reports seriously. To better understand the situation and improve, we've sent a separate email requesting additional details, which would be greatly appreciated.

If you have any other thoughts or concerns, please feel free to contact us.

Kind Regards,
Seemab Sarfraz

Oceniono na 5 z 5

Excellent

Excellent! I have used Watsons for a few months now and I am very happy with the quality and reliability of the deliveries. The option to buy a bundle lowers the cost to make it comparable with supermarkets. Thank you!

9 października 2025
Opinia niezależna

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