Wallfillers Recenzje 

Great service and the picture is perfect for the wall

Quality prints , and the service is great

Fantastic quality and lovely picture

We were so pleased with it...it was exactly what we wanted.
Also packaging was good and very prompt delivery.

Beautiful picture. Excellent quality and looks expensive. It will be going on my dining room wall. Packaging was excellent and so was delivery. Was contacted about delivery date and time so I could arrange for someone to take delivery as I was at work. My sister only had to wait 15 mins before delivery. Will definitely use wallfillers again.

I bought a lovely piece of art and realised I’d got wrong size, luckily it was straight after ordering and their customer service was excellent, I received the correct size and refund the difference very quickly. Great company and great array of paintings to choose from.

Beautiful pieces! The Before the Storm XL canvas looks absolutely stunning in my living room. The deep blue landscape is crisp and vivid, and the black float frame gives it a really high-end gallery finish. It arrived quickly and securely packaged. Fantastic quality for the price—highly recommend Wallfillers!"

Fantastic product. Looks amazing in my lounge and the delivery was faster than expected
100% recommend this company

Extremely disappointing return process, think carefully before ordering.

My main issue with Wallfillers is the return process, which has been incredibly difficult, expensive and stressful.

I have made multiple attempts to return my item using the recommended booking websites, providing the correct parcel dimensions each time. The first courier arrived with a vehicle that was too small, and the second refused to collect the parcel because it was too large. I have now spent over £110 trying to arrange a return (awaiting refunds after investigations), and Wallfillers have confirmed that I will not receive £150 refund because the parcel will not be delivered on time. If I get no postage refunds, that's a loss of £270 through no fault of my own!!

The whole process has left me feeling completely caught out. Customers should not have to navigate repeated failed collections, pay substantial postage costs and risk losing their refund despite following the recommended return instructions. The returns process needs a serious overhaul, with clearer guidance, reliable collection options and fair protection for customers when couriers fail. Additionally, they count the 14 days from the day you contact them to ask about returns process. In my case, a Sunday, when they only replied with the steps to return the item on the Monday. I feel tricked.

As for the product itself, the print quality was ok, but the frame was not properly joined at the corners. The canvas had no texture. For an extra-large print depicting a textured painting, this made the finished piece look noticeably fake and disappointing.

However, the biggest issue is how difficult Wallfillers makes returning an item. A return should not become this much of a financial and logistical nightmare. I am still trying to resolve the situation and have sent an email to see how Wallfillers will support me.

Based on this experience, I would seriously reconsider ordering from Wallfillers again.

Update: It was an Extra Large ~150x100cm canvas that I was attempting to return.

Update: Wallfillers do not take an acknowledgement of the unfairness of their 14 day timeframe, do not consider individual circumstances where it was outside a customers control, and do not consider that arranging collection for a small canvas is much different than arranging collection for their extra large items. I have now lost at least £150. Awaiting separate refund resolutions with the multiple collection company costs.

An absolutely horrendous experience, made considerably worse by Wallfillers’ complete lack of compassion during an extremely difficult time.

We ordered their “Blush Pink Neutral” canvas, only to receive artwork dominated by orange, apricot and terracotta. Other customers have complained about exactly the same colour discrepancy, yet the description remains unchanged.

The quality is arguably even worse. The website photographs make the artwork appear beautifully textured and detailed. In reality, it’s a cheap, flat, blurry digital print with none of that depth or finish.

Frankly, the whole operation gives off the impression of a cheap dropshipping company with a polished website. And if they’re manufacturing these prints themselves, that makes the quality even more shocking given the prices they’re charging. You can walk into The Range and buy genuinely textured, better-quality artwork for a fraction of the price. This isn’t simply a disagreement over artistic taste. The physical quality of what arrived was dreadful.

Despite disputing the product description, we paid for tracked return postage ourselves.

On 17 June, Wallfillers explicitly confirmed IN WRITING that £102.41 would be refunded, including delivery. They subsequently refunded LESS than agreed.

At the time, my partner was undergoing major brain surgery for a suspected aggressive malignant brain tumour. I explained this directly to Wallfillers while handling the return on her behalf.

Despite knowing these circumstances, they ignored repeated emails questioning their incorrect refund.

Even more revealingly, when I contacted them separately with what appeared to be a new enquiry, they responded almost immediately. Once they realised it concerned our existing complaint, communication stopped.

It is now October. Almost FOUR MONTHS after their written refund promise, this remains unresolved.

This isn’t about a few pounds. It’s about honesty, accountability and basic human decency.

Having read their responses to other negative reviews, I fully expect a lengthy, defensive reply attempting to justify their conduct. However, I have retained the emails, their written refund confirmation, proof of return and payment records. The timeline is documented.

What should have been a straightforward return became months of unnecessary stress during one of the most frightening periods of our lives.

Cheap artwork, misleading presentation, broken promises and utterly appalling customer service.

I would never purchase from Wallfillers again.

Order #1000468639

REPLY TO WALL FILLERS RESPONSE:

Following the company's response, I feel it's important to clarify some key facts.

The return window extension is being presented as an extraordinary act of goodwill, conveniently omitting that we were already disputing the colour of the artwork, which we felt did not accurately reflect the product advertised. We were also unhappy with the substantial return postage costs given the circumstances. This was an ongoing disagreement, not simply a change of mind.

We weren't the only customers to raise concerns about the colours either. Another customer had independently raised the same issue in a review. Dismissing this as nothing more than personal preference conveniently ignores that fact.

More importantly, the company is still avoiding the actual issue: the incorrect refund and the subsequent failure to respond to correspondence attempting to resolve it. Their own response admits they deliberately chose not to reply because they considered the matter closed. That is not an acceptable excuse for leaving a customer chasing a refund discrepancy.

We have retained screenshots documenting the correspondence and refund. We stand by our review and strongly dispute the company's attempt to portray legitimate concerns as ingratitude for a goodwill gesture.

We appreciate the well wishes for Georgia's recovery, but would have appreciated the same consideration being shown in resolving the issue in the first place.

Quick delivery and very nice quality picture. Did struggle with the “see it on your wall” but that may well have been my tech

Great product

Great choice, inspiring and easy to filter down to a manageable selection and find the right print for our bedroom (size, colour, mood, etc). We ended up with the perfect piece. Better still, being able to use software to see how it might look in the room. Love the framing too. All round, very happy.

The wall art was beautiful and as expected..

Gorgeous picture and definitely worth the money.

Item arrived damaged
Raised it with them
They said they would check cctv
Then they ignored me and all my subsequent messages
Do not trust this company

I had searched everywhere for someone to create an image to 100x100cm. Only 1 guy on etsy said he can do it and than after communicating with Wall fillers they managed to blow the photo up to 99.7cm with the image still looking sharp and it was half the price. It arrived 2 days ago and looks so good. Thanks guys. Delivery was superfast aswell.

Very easy to order. I was kept up to date with delivery and it was delivered really quickly. The canvas was really good quality and it looks lovely on my wall

This picture is stunning excellent quality strong frame vibrant colors super delivery well packaged

So thrilled with my picture , looks exactly as described, quality is fantastic and delivery was excellent. Looks amazing over my bed .