Really happy with the warenty repair service (got an extended on through an affinity installer). Though the web reporting/ booking parting was difficult to find, gave Vokera a phone; booked easily nil... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty. Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get o... Zobacz więcej
I called Vokera trying to locate my warranty certificate as I am currently selling my house. Laura was incredibly helpful, finding my details quickly. I’m very happy with my Vokera boiler, it’s be... Zobacz więcej
Have been fitting vokera boilers for a few years after scot fostker introduced them to us Fitting a few now and scot foster always has time for us who is their area manager always has time to come... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy efficient solutions for domestic and light commercial applications. Vokèra is a part of RIELLO, a leader in high energy-efficiency heating and climate solutions. Vokèra combines proven engineering with a deep understanding of UK and Irish heating needs. Our comprehensive product portfolio includes: • High efficiency residential gas boilers • Commercial heating solutions • Air source heat pumps • Gas-fired instantaneous water heaters
Dane kontaktowe
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Zjednoczone Królestwo
- 0344 391 0999
- vokera.co.uk
Nie odpowiedziano na negatywne recenzje
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Gary has been great and is a very…
Gary has been great and is a very knowledgeable on the Vokera boiler products!
Great product with fantastic after service support!
Excellent customer service
I called Vokera trying to locate my warranty certificate as I am currently selling my house. Laura was incredibly helpful, finding my details quickly.
I’m very happy with my Vokera boiler, it’s been reliable and works perfectly. Overall, excellent service and a good product. Highly recommended!
Really happy with the warenty repair…
Really happy with the warenty repair service (got an extended on through an affinity installer). Though the web reporting/ booking parting was difficult to find, gave Vokera a phone; booked easily nil hassle, person on the phone was really sound. Engineer Colin Mcaleney arrived at an ideal time, diagnosed and fixed in about 15 mins (had the right part in the van).
Steven Langstaff came out to sort the…
Steven Langstaff came out to sort the boiler issue and made it very clear what the issue was and how to resolve it. I cant praise him any more the efficiency and communication which is a rare thing these days.
Great investment for your money.
Great investment for your money.
We have fitted all of the options on both of the new platforms in the last couple of years and have been hugely impressed with how they have performed. I was a bit sceptical at first as some of the older platforms weren’t the best to work on but they really have put out a cracking set of game changing boilers in the last 3 years.
Absolutely Amazing Products &…
Absolutely Amazing Products & Service!!! Been installing & working along side Vokera for over 8yrs now & as an engineer with 20yrs experience, I have came to understand what’s required for customers when buying a boiler.
Products that are built to last with amazing customer service, the new range of combi boilers, Vibe Max (7yr warranty) Synergy (10yr warranty) & Pinnacle (12yr warranty) gives my customers a fantastic lengthy warranty on their new boiler, as well as a Stainless Steel heat engine!! Which is paramount to having a lasting boiler, a lot of other over priced boilers on the market don’t offer the same structural integrity in my opinion, working in Scotland the support that they bring is next to none, fast and efficient remedies/support in the unlikely event of a boiler issue occurring!!! Massive thank you for your support not only from me but from the hundreds of happy customers I have installed for!!!
Thanks Stephen
Gas Assured Scotland Ltd.
Great boilers, great team
The team at vokera have always made my lote easy as a gas boiler installer. Margaret in the office is an incredible asset to the company and Scott Foster out in the field is second to none. Very happy over the course of many years
Brilliant service from JB - went above and beyond to fix everything!
JB was fantastic. After a really stressful few days with the boiler, he came in, quickly identified the issues (including ones that hadn’t been spotted before) and got everything fully sorted.
He was friendly, professional and clearly new what he was doing. I really appreciated how thorough he was and that he made sure everything was working properly before leaving.
Couldn’t recommend him enough - Thank you again!
Scott Foster has been very supportive…
Scott Foster has been very supportive for Kartell and would like to thank Scott for all his help in getting Vokera on our shelves.
Look forward to growing the brand:
Terrible aftercare !!!
Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty.
Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get out until “some time in May”
Really bad - it’s a few months out of warranty and they don’t want to know. Terrible and wouldn’t recommend anyone getting this make boiler and certainly won’t be doing again!
Have been fitting vokera boilers for a…
Have been fitting vokera boilers for a few years after scot fostker introduced them to us
Fitting a few now and scot foster always has time for us who is their area manager always has time to come and see us and has signed us up onto their loyalty scheme INFINITY
SCOT FOSTER
Was after a boiler spoke with Scott foster at Vokera advised Vokera pinnacle comes with 12 year warranty boiler and if I register in the infinity scheme I will get £50 cash back and also in to the draw to win £1000 with 20 entries with this boiler and also advised me with a few stockists on the area was very pleased to speak and changed my mind from another boiler to the pinnacle and also saved loads of money very easy to install
Was great to catch up with Gary Whelan…
Was great to catch up with Gary Whelan from Vokera boilers. Already Gary has started to make change in the midlands area every body talking about PINNACLE 12 year warranty boilers and SYNERGY boilers a real game changer good value boilers
Also Gary going through Vokera Loyalty scheme INFINITY now 20 years old and a chance to win £1000 every month through 2026 and also a chance to win a £60.000 ford transit van. Thanks Gary for all the information
I’m very happy with the service
I’m very happy with the service! The boiler was repaired quickly and professionally. Everything works perfectly now. Highly recommend this specialist!
Temperature sensor
John the engineer called and diagnosed the issue straight away.Fast and reliable service.Very happy.
The engineer was very polite and…
The engineer was very polite and friendly. He was very thorough in his work and explained everything he was doing while servicing my boiler
They do not offer any technical support
I was sold an ME15 Pro heat pump. It now has stopped working and Vokera cannot even supply a spare parts list. They didn't make the machine and had it made by a third party - they now are walking away from the problem offering no help at all and technical support. It's a complete abrogation of responsibility. I would suggest no one tries to do business with this company.
We had a boiler installed by kc…
We had a boiler installed by kc plumbing they recommended a pinnacle. After the installation the work was completed in high standard and boiler looks amazing Vokèra have come long way amd boiler looks perfect fit in our kitchen
Great boiler and great service easy to…
Great boiler and great service easy to work and energy efficient
I recently had my boiler repaired by…
I recently had my boiler repaired by John Alford, and I couldn’t be more pleased with the service he provided. From start to finish, he was highly professional, efficient, and clearly very knowledgeable in his work.John was extremely attentive and reassuring throughout the process. His approach was calm and professional
and the job was completed in a timely manner, and the quality of his work was outstanding. Everything is now working perfectly, and I truly couldn’t fault a single aspect of the service.John absolutely deserves recognition for his excellent work ethic and professionalism. Thank you!
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