I contacted Vokera to book in my annual boiler service and was given an appointment quite soon after. I got confirmation sent through to me and instructions on how to alter the appointment if need... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I wish builders wouldn’t fit these cheap boilers. Tracey contacted me from Vokera’s customer service. She has completely resolved the problem my son had by reinstating the boiler warranty and arrangi... Zobacz więcej
Reakcja na opinię
Margaret is back!! She is the hub of all things good and great about Vokera. She works closely with David, the training and technical guru, what a team ! Very fortunate to go on a fault finding and... Zobacz więcej
Reakcja na opinię
We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent bojlerów
- również w kategorii:
- Bojlery i ogrzewanie
Napisane przez firmę
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
Dane kontaktowe
2 Falcon Gate, AL7 1TW, Welwyn Garden City, Zjednoczone Królestwo
- 0344 391 0999
- custrelations@riello.com
- vokera.co.uk
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 6% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really helpful engineer
Really helpful engineer. Mark was very Friendly and very knowledgeable
21 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
This experience with john Baldwin has…
This experience with john Baldwin has resurrected my faith in aftercsales service second to nothing Had problem with aeasiheat 24 s now obcelete
just highlights the need for experience in all industries
Boiler now all running here in sunny spain many thanks John
Paul
24 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Fantastic and prompt service from the…
Fantastic and prompt service from the 1st call.. Breakdown engineer arrived within days and sorted the problem and serviced both units. 10/10
2 września 2025
Opinia niezależna
Odpowiedź od Vokera Limited
Dear Steve Smith
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Great manufacturers support
Great manufacturers support, Scott and Tony go above and beyond.
14 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Dear Mazer Yaqub
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Excellent customer service
We have a maintenance contract on our central heating boiler with Vokera. The engineer, Steve Longstaff has serviced and carried out any necessary repairs for the last 10 years. He has always been punctual, professional but just as important has been friendly and reliable.
22 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
really pleased with my boiler service…
really pleased with my boiler service ,Andrew was polite ,friendly and did his job perfect
22 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Daer Shona
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Evan was very helpful and very quickly…
Evan was very helpful and very quickly dealt with my request.
21 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Dear Mr Bianco
Thank you for taking the time to share your feedback.
We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
We have the boiler serviced every year…
We have the boiler serviced every year with Vokera,
Andrew comes to service the boiler each time, always solves problems perfectly, has a friendly manor and always very helpful.
Andrew always rings half an hour before he arrives to let us know he is on his way.
17 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
John B
John B
Called before hand to let me know his ETA
He was lovely, professional, polite and helpful
100% recommend
17 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Really polite and helpful with my…
Really polite and helpful with my appointment from Evan at Vokra 5*
16 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Brilliant service! Thank you
Andrew turned up on time. Quickly diagnosed the problem. Excellent service really nice chap too. 10/10 great experience.
16 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Lynden
Lynden who took my call was so professional and polite and talked me through the whole process the nicest man I've spoken to a real gentleman
15 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for taking the time to share your feedback.
We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Boiler annual service carried out by…
Boiler annual service carried out by Alan McD today. Have been with this company for 12 years and always found them to be pleasant, reliable & efficient. If parts are required they usually have them in the van, without the need to go away & order resulting in another visit unlike the previous company I put up with for many years.
14 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Very good service
Very good service! The Engineer Steven Langstaff arrived exactly within the quoted time slot after he called me. he was polite, efficient, and performed the annual service without any fuss. He took the time to answer my questions and gave me some really useful advice about optimizing my heating system. Thank you Vokera to employ this man.
14 maja 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Volera water heater is the biggest pile…
Volera water heater is the biggest pile of shit going, avoid like the plague, it doesn't regulate the temperature, its either scalding hot or stone cold. Put up with it for about 3 years now and it will soon be off to the rubbish tip.
9 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for taking the time to share your feedback. We’re sorry to hear of your experience.
Your comments are important to us, and we’d appreciate the opportunity to learn more to put things right. Please contact our Customer Relations team at custrelations@carrier.com, who will be happy to support you further.
Great service from Lyndon
Great service from Lyndon! Really professional and helpful, got an engineer arrange quickly and efficiently!
8 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Excellent service
Andrew has been to service our Vokera boiler for quite a few years now. He is polite, friendly but very professional. He has serviced the boiler and any issues, if found, dealt with them. Onthe rare occasion we have had to contact Vokera with a problem Andrew has arrived promptly and rung 30 mins or so ahead of scheduled time to let us know and dealt with the issue very quickly 😊
7 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Mark M serviced our boiler today
Mark M serviced our boiler today. He was punctual, friendly and efficient. A good engineer!
2 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Excellent service as always Andrew the…
Excellent service as always Andrew the Vokera Engineer did a superb job and was both courteous and punctual.👍
1 lipca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Dear Mr Foreman
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra..
The Vokèra Team
Vokera Ltd have been servicing and…
Vokera Ltd have been servicing and repairing my boiler for several years now and although there have been times when appointments had to be rearranged, overall the quality of the work carried out by the engineer Steve has been top notch and as a result we haven't had any major issues with our 15yr old boiler to date.
23 czerwca 2026
Opinia niezależna
Odpowiedź od Vokera Limited
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.