Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Zobacz więcej
Reakcja na opinię
Gary Whelan connects so well with customers and doesn't just promote the company he works for but does a really good job of promoting the host of the event as well .Already booking him in for 2027... Zobacz więcej
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John has been doing my Annual Boiler Service for many years. When I contact Vokera to book a visit, I always request for him to do it. He always rings to specify how near he is to calling. He is very... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent bojlerów
- również w kategorii:
- Bojlery i ogrzewanie
Napisane przez firmę
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
Dane kontaktowe
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Zjednoczone Królestwo
- 0344 391 0999
- custrelations@riello.com
- vokera.co.uk
4,5
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 6% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just received my annual boiler service…
Just received my annual boiler service from John Baldwin, very professional, always gives explaination to the work he undertakes. He’s a credit to the service
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Vokera
Dear Paula
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
John Baldwin repaired my boiler (…
John Baldwin repaired my boiler ( working for Vokera). He was so knowledgeable, persevering to solve the problem. Very professional and attention to detail. Would highly recommend this person.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Breakfast morning at Michael Pavis
Gary did a fantastic job with the Vokera breakfast morning on our trade counter this morning
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
I had some issues with the paperwork
I had some issues with the paperwork, but Chloe was great and directing me on what information they needed and was able to book an appointment for me very quick, she was very helpful!
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
John Baldwin
John Baldwin, the Vokera engineer, came to replace the PCB board on our air source heat pump. He was a brilliant engineer—professional, knowledgeable, and very helpful throughout the visit. He talked us through the installation step by step, explained everything clearly, and made sure we understood what he was doing. His workmanship and attention to detail were excellent. I would highly recommend John for his expertise and outstanding customer service
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Andrew serviced the boiler
Andrew serviced the boiler. He was quick and efficient and friendly.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
a part was replaced after in use for a…
a part was replaced after in use for a few days.
24 lipca 2026
Odpowiedź od Vokera
Thank you for your feedback.
The Vokèra Team
Great guy was really helpful 100%…
Great guy was really helpful 100% recommend
28 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Really helpful engineer
Really helpful engineer. Mark was very Friendly and very knowledgeable
21 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
This experience with john Baldwin has…
This experience with john Baldwin has resurrected my faith in aftercsales service second to nothing Had problem with aeasiheat 24 s now obcelete
just highlights the need for experience in all industries
Boiler now all running here in sunny spain many thanks John
Paul
24 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Fantastic and prompt service from the…
Fantastic and prompt service from the 1st call.. Breakdown engineer arrived within days and sorted the problem and serviced both units. 10/10
2 września 2025
Opinia niezależna
Odpowiedź od Vokera
Dear Steve Smith
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Great manufacturers support
Great manufacturers support, Scott and Tony go above and beyond.
14 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Dear Mazer Yaqub
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Excellent customer service
We have a maintenance contract on our central heating boiler with Vokera. The engineer, Steve Longstaff has serviced and carried out any necessary repairs for the last 10 years. He has always been punctual, professional but just as important has been friendly and reliable.
22 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
really pleased with my boiler service…
really pleased with my boiler service ,Andrew was polite ,friendly and did his job perfect
22 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Daer Shona
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Evan was very helpful and very quickly…
Evan was very helpful and very quickly dealt with my request.
21 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Dear Mr Bianco
Thank you for taking the time to share your feedback.
We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
We have the boiler serviced every year…
We have the boiler serviced every year with Vokera,
Andrew comes to service the boiler each time, always solves problems perfectly, has a friendly manor and always very helpful.
Andrew always rings half an hour before he arrives to let us know he is on his way.
17 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
John B
John B
Called before hand to let me know his ETA
He was lovely, professional, polite and helpful
100% recommend
17 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Really polite and helpful with my…
Really polite and helpful with my appointment from Evan at Vokra 5*
16 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Brilliant service! Thank you
Andrew turned up on time. Quickly diagnosed the problem. Excellent service really nice chap too. 10/10 great experience.
16 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Lynden
Lynden who took my call was so professional and polite and talked me through the whole process the nicest man I've spoken to a real gentleman
15 lipca 2026
Opinia niezależna
Odpowiedź od Vokera
Thank you for taking the time to share your feedback.
We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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