Aleena was very helpful and calm. In the process I have come across some passive agressive experience and people. When going through a car accident, tension and stresses are high, you want someone to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fleet drive Ben was really helpful with the delivery and handover of the car to my work address making the process really easy.
Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Zobacz więcej
Reakcja na opinię
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
Dane kontaktowe
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Zjednoczone Królestwo
- 0121 289 2689
- info@vmobilitygroup.com
- vmobilitygroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
excellent customer service
vMobility were quick and efficient in arranging my vehicle repairs under an insurance claim. When I encountered problems with one garage they very promptly changed provider.
All around great customer service
All around great customer service
Jeff was on time
Jeff was on time, courteous and explained everything I needed to know.
Very good service.
Jeff Joseph
Jeff Joseph, was polite and very knowledgeable. It was a pleasure to have him deliver our vehicle and we appreciated the way everything transacted. Thank you Jeff.
Jeff Joseph was brilliant when dropping…
Jeff Joseph was brilliant when dropping off our courtesy car went through everything thoroughly with me and was very helpful and willing to answer any questions👍🏻
Easy & good service
Kind, polite gentleman dropping off our courtesy car. Simple & quick process - thanks!
The staff was calm, polite and diligent
The staff was calm, polite and respectful. He was diligent at his job. Great experience.
Team support
The team that helped me which was, Samantha, Sameer, and Tehreem were very helpful with everything I needed help with, not once did they let me down or point me in the wrong direction. They made everything crystal clear to me and was very polite and respectful.
5-Star Review for Hollie Hoey – Booking Hire Agent, vMobility Group Limited
I’ve had a really positive experience with Hollie Hoey throughout the process. She has been incredibly friendly, responsive, and supportive from start to finish.
When I recently asked if my partner could be added to the insurance for the courtesy car, Hollie got back to me quickly and efficiently sorted it out without any hassle. Her final email summed up the smooth and helpful service I received.
It’s refreshing to deal with someone so professional yet approachable. Hollie made the whole process feel easy and stress-free. Highly recommend!
Helpful
Ben and Jeff were very helpful with the delivery and collection of the hire car.
A very pleasant professional gentleman
A very pleasant professional gentleman. Thank
Review regarding Darren Lewis
Review regarding Darren Lewis, lovely and friendly man professional service
A claim on insurance
I had to make a claim against my sisters insurance as she hit my car Sameer dealt with the case and kept me updated all the way and received the payment so thank you a good company to deal with
Replacement work van
A member of the public crashed into my works van, so getting a hire van was essential. The 2 people I spoke to, Georgia and Nasir, were both very helpful in making sure I had the correct sized van for my equipment and made the process easy. Both were lovely people to speak to and they handled everything very professionally.
Rude argumentative staff that will lie…
Rude argumentative staff that will lie to you for fun, and when you prove this they will continue to lie and lie. Had the unfortunate experience of having to use V Mobility when my car was hit by an Amazon van, they refuse to listen to information given, members of staff will try and fob you off when you ask for progress, in their own words "we only provide hire cars", despite being an Accident Management Company. I hope you never have to use this company, I really do.

Odpowiedź od vMobility Group
Dayal was excellent got me a car that…
Dayal was excellent got me a car that was suitable after a few attempts lol can’t fault him he got me like for like defo 5 star service.
Very helpful and thorough
Very helpful and thorough, excellent service
Passionate people at work
Being in a car accident is not a pleasant experience. The shock and stress of the aftermath is not easy to deal with. Especially when you have a family and you and your partner is working full time. With vMobility Group Limited the process of getting back to our feet made easier. The courtesy car was available within 24hrs after the car accident, the staff are easy to talk to and discuss everything. You can really feel that they are passionate on their job.
Hire car arrangements
Nasir Uddin has helped arrange a suitable Hire Car for me whilst my car was being repaired following an accident. He has kept me informed, answered my questions professionally and handled the delivery (and the subsequent collection) of an appropriate hire car to and from the repair workshop to make the process as easy as possible.
What a company!! Highly Recommended!
What a company! Amazing service, nothing is too much trouble, happy to work with me to meet my needs. Explained the process simply and made my booking a breeze. Highly recommended.
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