Aleena was very helpful and calm. In the process I have come across some passive agressive experience and people. When going through a car accident, tension and stresses are high, you want someone to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fleet drive Ben was really helpful with the delivery and handover of the car to my work address making the process really easy.
Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Zobacz więcej
Reakcja na opinię
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
Dane kontaktowe
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Zjednoczone Królestwo
- 0121 289 2689
- info@vmobilitygroup.com
- vmobilitygroup.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Darren Lewis was a top man
Great service all round. The bloke that delivered it (Darren Lewis) was great!
I had Jeff and Rodger who dropped off…
I had Jeff and Rodger who dropped off my car and they were lovely to deal with. Highly recommend
Poor customer service
What a poor customer service. Your staff parked on a disabled parking lot on my street. Thesame car I rejected was brought back and parked and the key was dropped into my mailbox without any prior arrangements or notice. Who does that? Currently, the old man who uses the private disabled parking is making a whole lots of noise in my neighbourhood according to the person who alerted me because I am not around. Attention of the Gloucester branch of yours was called to it/Josh and another staff within the hour it was parked but they did nothing. I made two phone calls, and nothing was done. What a poor customer service. Please, come and MOVE the car away now! Caveat emptor!

Odpowiedź od vMobility Group
Darren was very friendly
Darren was very friendly, delivered on time and he showed me the different functions on the vehicle which makes it easier to drive.
My droff off of the car is been very…
My droff off of the car is been very professional happy guys also thanks Jeff and Darren
Every company needs a Geoff
Every company needs a Geoff.
Just had a car delivered by V Mobility. Punctual, professional and friendly. The delivery driver was great, super friendly and a great shop window for any company.
Thanks
Thank you Jeff Joseph
Thank you Jeff Joseph. I was very pleased with your customer service today.
Thank you Tom Fitzpatrick
Thank you Tom Fitzpatrick! What an efficient, helpful, friendly and understanding man who was able to sort my query out straight away. Brilliant and very much appreciated. So good to be able to talk to a real person. I cannot recommend more highly.
A Great Company
The process and service we recieved was outstanding every step of the way. The staff who looked after us were friendly and the car we recieved was in perfect condition too!
I would highly recommend this company.
I had a great experience with Jeff…
I had a great experience with Jeff Joseph from the Mobility Group this morning. Despite the M25 being closed, Jeff arrived promptly and right on time, which was impressive given the circumstances.
He took the time to go over the car thoroughly with me, pointing out any marks or dents to make sure I was aware of any pre-existing damage before taking the car. This attention to detail gave me confidence and peace of mind.
Jeff also kindly had the keys ready, making the handover quick and easy. While the mileage and fuel levels weren’t recorded at the time, I believe Jeff is a genuine and trustworthy professional, and I’m confident that everything will be recorded accurately.
Overall, Jeff was polite, professional, and helpful — a great representative of the Mobility Group.
Jeff was amazing and explained al very…
Jeff was amazing and explained al very well
All good.
Car delivered as arranged, good communication, quick and efficient handover. Thank you.
Darren was friendly
Darren was friendly, quick and efficient.
Many thanks!
My worst experience with this company
My worst experience with this company. For two fines in London in one day they charge me 96 pound extra for admin fees and tax. I feel this is very unfair.

Odpowiedź od vMobility Group
Darren sorted out my delivery and…
Darren sorted out my delivery and helped me out
GO SAM!!
i was put in touch with Samantha Knowles, AKA Sam, from the beginning and she walked me through all the steps i needed to know R.E. getting my car fixed and receiving a courtesy car. from A-Z she was amazing & is the only reason i am writing this review.
the lack of the 5th star was due to me not getting my hire vehicle at the time agreed upon nor being updated about it. i later found out that the man dealing with it had been admitted to hospital.
Very good guy
John was exceptional and very friendly…
John was exceptional and very friendly when delivering my car
Great communication
Great communication from Darren and very friendly service. Thorough check over of the vehicle. Thank you.
Great communication and on time.
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