Aleena was very helpful and calm. In the process I have come across some passive agressive experience and people. When going through a car accident, tension and stresses are high, you want someone to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fleet drive Ben was really helpful with the delivery and handover of the car to my work address making the process really easy.
Where do I start! We have tried to have our hire car replaced and have been given 3 collection and replacement dates, but on each occasion no-one has turned up. We have called and asked for an expla... Zobacz więcej
Reakcja na opinię
Just had a Suzuki Swift courtesy car dropped off by Jeff and Roger. Both of them were extremely professional and helpful. They also did us a huge favour by dropping the car off on Thursday (...after o... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
vMobility provides mobility answers for insurers, brokers, and fleet providers. We provide: -Mobility Management Services. Our B2B mobility management mobility services combines cutting-edge technology with great service. We specialize in providing mobility solutions to insurers, brokers and fleet providers. Partnering with us provides your business with seamless mobility management with total peace of mind. - Vehicle Coverage: We cover all vehicles. With access to a national network of hire car suppliers and approved repair centres we offer mobility solutions for every type of vehicle. - Service Excellence: We provide class leading service. Experience our pioneering mobility management mobility service, which combines proprietary technology with exceptional customer care for swift recovery after accidents. From roadside assistance to insurance claims, we define industry standards for uninterrupted mobility.
Dane kontaktowe
2010 The Crescent, Solihull Parkway, Birmingham Business Park, B37 7YS, Birmingham, Zjednoczone Królestwo
- 0121 289 2689
- info@vmobilitygroup.com
- vmobilitygroup.com
4,4
Doskonała
206 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
They worked really hard to source a…
They worked really hard to source a dual controlled car with an automatic gearbox at short notice, no easy task. I have a very happy pupil who now has a car for her test and would definitely recommend vmobility.
11 czerwca 2025
Opinia niezależna
Nasir Uddin was absolutely amazing…
Nasir Uddin was absolutely amazing today in helping me find a more suitable courtesy car. He went above his role i belive in sourcing me a car which was within 30 minutes of my first concern. Very polite and understanding. Thank you so might for making a tough week feel easier.
11 czerwca 2025
Opinia niezależna
Nasir was extremely helpful
Nasir was extremely helpful. I really appreciate his support.
10 czerwca 2025
Opinia niezależna
Excellent service
Excellent service as usual, highly recommend. Seamless process from start to finish!
7 czerwca 2025
Opinia niezależna
Hassle free and friendly
I had Nasir assisting me and he couldn’t be more helpful. Efficient service , happy to help and all round great experience. Highly recommend this company.
5 czerwca 2025
Opinia niezależna
Vmobility has helped me source a van…
Vmobility has helped me source a van last minute on two occasions.
Their call handlers have been very good and work quickly to get an appropriate vehicle dropped to the door without any fuss.
Recommend.
4 czerwca 2025
Opinia niezależna
Great service whilst vehicle in for…
Great service whilst vehicle in for repair, good & regular communication throughout.
19 maja 2025
Opinia niezależna
I had an issue with my hire car
I had an issue with my hire car , which he alerted me to and also got back to me in a swift manor. We managed to resolve the issue. Great communication skills ...
Well done Muhammed 👏
26 kwietnia 2025
Opinia niezależna
Superbly helpful service in arranging a…
Superbly helpful service in arranging a vehicle for me and made the whole process really easy. Staff are great to deal with and very friendly and helpful.
I would highly recommend and suggest anyone in need of a vehicle use them, Libby was really good on the phone.
17 kwietnia 2025
Opinia niezależna
5 days without a vehicle
5 days without a vehicle, the company are unprofessional and terrible at communicating.
11 kwietnia 2025
Opinia niezależna
Odpowiedź od vMobility Group
Dear Adam,
Thank you for sharing your feedback. We’re sorry to hear about your experience.
We have examined your file and can see that we were waiting to confirm your insurance and booking information which delayed delivery of your vehicle. As a business it is essential that we are able to confirm all information before the vehicle is provided.
Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience to discuss your concerns.
We look forward to hearing from you.
Special thanks to Aidan for making me…
Special thanks to Aidan for making me feel comfortable and explaining everything clearly. A very positive and helpful experience. Defo recommend.
10 kwietnia 2025
Opinia niezależna
Great Customers service
Great Customers service, answered all my questions and I will be quick to recommend to others.
9 kwietnia 2025
Opinia niezależna
Great service
Thank you for your help with providing a replacement. Mohammed was excellent.
31 marca 2025
Opinia niezależna
Professional service
Aidan delt with my replacement car efficiently. He kept me informed from start to finish. Thank you Aidan!
7 kwietnia 2025
Opinia niezależna
Fantastic service
Aidan was extremely helpful and knowledgeable while dealing with my hire car. He explained every step and made sure I understood the entire process. A pleasure to deal with. Thank you.
4 kwietnia 2025
Opinia niezależna
Bad experience continues
Bad experience continues. They wouldn't reply to you emails. Not take any actions, resulting in confusion and delays.
Extremely unprofessional. My emails are still unanswered
2 kwietnia 2025
Opinia niezależna
Odpowiedź od vMobility Group
Dear Pradeep,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience.
We have attempted to contact you today at the phone number we have on file, but unfortunately, we were unable to reach you. We’d really appreciate the opportunity to understand what went wrong and work towards a resolution.
Please feel free to reach out to us at 0121 289 2689 or email us at info@vmobilitygroup.com at your earliest convenience. Your satisfaction is important to us, and we’d love the chance to make things right.
We look forward to hearing from you.
A Fantastic Experience from start to finish
Fantastic service from start to finish. Great replacement car delivered in exceptional time. Would defiantly use your service again and recommend to others. 5*
28 marca 2025
Opinia niezależna
Really helpful
Really helpful, arranged for a replacement car to be delivered a few hours after speaking with Mo.
25 marca 2025
Opinia niezależna
Helpful
Georgia was really helpful , fast turn around time and answered all my questions
28 lutego 2025
Opinia niezależna
The service was easy to use from start…
The service was easy to use from start to finish. The communication was excellent. Within 4 hours i had a brand New Volkswagen Golf delivered to me. Would highly recommend this company and the staff are super friendly and professional.
10 lutego 2025
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.