Horrendous fake goods. Do not buy from this scam company, based in China (not London!). Tried to return goods as not prepared to accept partial refund (25%) for fake goods. Parcel sat at cus... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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SCAM ALERT, FAKE PHONE NO,NO REPLY TO EMAIL UPON RETURN REQUEST MULTIPLE TIMES. Please don’t waste your time. I unfortunately didn’t reed the reviews prior to ordering a dress. Lesson learnt !!! A l... Zobacz więcej
The company is a scam. They clothes they send you is nowhere near the posted pictures, the quality is the lowest you can imagine. Made of the cheapest polyester possible. Returns are not possible. The... Zobacz więcej
Ordered a shirt November 2025 which arrived promptly but not with the pattern advertised. Contact Telephone numbers and addresses not used. Email uses chatbot which disagreed with my photo graphic evi... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Focused on making finely crafted leather goods, Vivano was founded in October 2019. Vivano acquires its name from Vivan, who started this brand with a clear purpose: to provide thoughtfully designed, well-crafted genuine leather bags and accessories fo...
Dane kontaktowe
Zjednoczone Królestwo
- vivano.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
CHINESE SCAM COMPANY (FAKE SITE)
DO NOT ORDER FROM THIS COMPANY. I HOPE ANYONE IN FUTURE READS THE REVIEWS FIRST BEFORE MAKING A PURCHASE.
THE 1 * REVIEWS ARE RIGHT. THIS IS A CHINESE SCAM COMPANY. AVOID AT ALL COSTS. TOO MANY OF THESE CHINESE SCAM COMPANIES ON THE WEB, SOMETHING NEEDS TO BE DONE ABOUT THIS.
Shocking product not as advertised at…
Shocking product not as advertised at all these people are not to be trusted- avoid
SCAM COMPANY
Avoid this company!
Avoid this company!
I ordered a 'cashmere' cardigan from Vivano of London. They're not in London..They're in China...no surprise there!
The cardigan that arrived is definitely not cashmere..more like a cheap nylon mix from a market.
Now I have to return it to China..at my expense!
If I could give no stars I would.
Scam company- bought a coat that did…
Scam company- bought a coat that did not represent the photos online. They state that they provide returns on their website - they don't.
Shell company with scam address
Shell company with scam address. Nit UK based, from China.
Terrible shipping, takes a month (litetally), and they have horrible customer service. Google
should remove them
Not even worth 1 star
Not even worth 1 star, keep your money in your pocket and avoid the risk of being disappointed. Ordered a scarf, gloves and hat set, no email or text confirmation, fortunately I managed to screenshot their website which did provide an order number. Nothing arrived, checked their 'track your parcel' on the website, no record of my order, tried to call their number to find it had been disconnected. Glad I paid on the cc!
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY, THE PHOTS AND LONDON ADDRESS ARE ALL FAKE THEY ARE CHINESE SCAMMERS AND WILL TAKE YOUR MONEY
Do not buy off this site it is poor
Do not buy off this site it is poor. Ordered a hat £44.95 it came bag had already been opened, no labelling on product not even a wash label or fabric etc. poor quality.
Rip off
Avoid!
Bought some boots after checking here first, the fake reviews made it look like they had 4*s at the time so I thought they were legit. I see now the bad reviews are gathering momentum !
The quality is laughable honestly. The sole is made of like polystyrene. They didn’t even arrive in a shoe box. Just folded up! I’ve reached out to return. They say responded in another language, I ran it through google translate. I can get 15% back or return them to China. I want a full refund but how do I know they will refund me if I send them at more cost? Not sure where I stand but I am so annoyed. The company is not in London, the ‘shoes’ wouldn’t last a day if I wore them outside. Where do I go from here??
NOT A UK SHOP,
They mislead you into thinking they have a shop in London,using an uk address etc, just another Chinese scam website, ordered a size 6uk snow boots, and more like a size 7, will cost me probably more the half the price of boots to return, will just sell them on Facebook , will get most of my money back then return overseas
SCAM
SCAM - Placed an order on 20th November. Still not arrived. Have emailed them and they haven’t got back to me with any clear info to where/when my order will arrive. Just fob me off asking for all my details which I have already given. Contact number on site doesn’t work. AVOID
BE VERY CAREFUL WITH THIS COMPANY
BE VERY CAREFUL WITH THIS COMPANY
I think (NO I KNOW) this is a scam company, forget the 14 other 5* reviews they are all non english SO ITS FUNNY THAT ITS ENGLISH COMPANY WITH OUT ANY ENGLISH NAME ON THE REVIEWS, so take it from me this is not a good place to be spending your money, I brought a scarf they took the money straight away and did not send any confirmation email or tracking number, and the phone number on their site is no longer working and another number i found has the phone off the hook for a few days that I been trying to ring it they have not answered any emails sent to them or text messages, so they have my money but to all purposes they do not exist, SCAMMERS Big time
Beautiful colour true to photo...soft…
Beautiful colour true to photo...soft luxurious leather and clearpay too
It was very easy to place an order
It was very easy to place an order. Loved the discount too. The bag arrived beautifully packaged. The cloth bag to keep it in is such a delightful element. I gifted it to a dear friend and she loves the bag. Thank you !
Always a great experience
It’s always a great experience when I shop with Vivano. The website is easy to navigate and the products are great. The orders are handled professionally and in a timely manner. Would definitely recommend it! The items I’ve purchased are of excellent quality as well. Can’t wait to buy more!
Great quality
The leather is of amazing quality, and the bags are in decent sizes! When asking questions online, I received answers very quickly. Will definitely be getting another one for Christmas.
Quality Leather, Lovely Design
Quality leather, very lovely design. My bag is not too heavy and can fit all essentials. Will definitely recommend to friends!
Love it
Soft leather, clean design with quality stitching. Can’t stop touching my new purse!
Amazing
The Vivano bag I chose is high-quality, functional, and an amazing everyday staple. The structure and colour are suitable for almost any outfit and I've found myself wearing it incredibly often. The bag also arrived with a lovely presentation. It's clear that the founders are thoughtful when it comes to both their aesthetics and customer satisfaction. Great for gifts, too.
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