Virgin Voyages Recenzje 

My new go to cruise line is thee Virgin Voyage. I sailed on the Brilliant Lady from Seattle, WA for the Alaskan cruise. The port was busy, but it was moving at a great pace. Once thru the embarkation process and onboard, we went straight to our room. It was ready and our luggage was delivered 15 minutes (omg unheard of). What I liked about the room is that everything was controlled by an ipad looking device. I loved the shower in the cabin bathroom as well. It had a glass door, and rainfall shower head and a jet option shower head. I did not participate in a lot of the activities on board but there was lots of participation from other sailors. I loved how there were a variety of food cuisines in the galley and that it was not self-serve. My favorite restaurant was The Wake. Please make reservations for restaurants asap before sail bc they fill up fast and the same goes for excursions. Gunbae was pretty good too but its soo much food. The spa and casino were nice. Last but not least, this was one of the best disembarkations ever. This line runs like a well-oiled machine. OHHH and I forgot to mention they barely use the intercom to make any announcements. They treat you like the adults you should be.

Our Virgin Eclipse Cruise with ports in Iceland, Ireland, Scotland and England was amazing. Our cabin was super clean and our stewart kept it that way. If we put the light on to say "ready for cleaning", by the time we got back from breakfast, it was spotless again. The food was excellent and variable: the galley (main food area) was great and it changed often, and the other places (Pizza, Ice Cream, Coffee, Sip Lounge, etc.) were excellent additons. All of the restaurants that required reservations worked excellent as well. All staff said hi with a smile throughout the cruise and worked hard! The ship itself had lots of choice for entertainment and we particularly enjoyed the band the White Rooms, who rocked the house. For the eclipse theme, we had two astronauts on board doing cool presenations on their time on the Space Shuttle, running NASA (the COO / Director) was on board. We also had a celestrial photographer and a Sun/Eclipse scientist that was an excellent presenter and educator. Highly recommend Virgin - they clearly pay attention to detail and run a "tight ship"!!!

I had a wonderful experience on this cruise, and I was particularly impressed by the high level of professionalism and friendliness of the entire crew. From the very first day, the staff were always attentive, helpful and welcoming, making every moment on board enjoyable and relaxing.

The food was excellent, with a great variety of restaurants and high-quality dishes. I especially appreciated the choice of different dining options and the attention to presentation and service. Every meal felt like part of the overall experience rather than simply a meal on board.

The ship itself is modern, spacious and very well designed. The public areas are comfortable, stylish and carefully maintained, with plenty of space to relax without ever feeling overcrowded. Cleanliness was also outstanding throughout the ship, both in the cabins and in all the common areas.

Finally, the entertainment was lively, original and genuinely fun. There was always something interesting to do, but without the feeling of having an overly busy schedule.

Overall, it was a fantastic cruise: excellent service, great food, beautiful spaces and a fun, relaxed atmosphere. A memorable experience that I would definitely recommend — and one I would happily repeat!

Lock it in rate, bid and paid for better cabin: ended up with a worse one. Its a scam.

Travelled on the miami - key west, bimini cruise, booked back in January, found a lock it in rate, then bid (and paid) for a better cabin ended up in 8018Z - one cabin away from the obstructed view, but ended up with a balcony that absolutely stunk of human waste the whole time. We thought it was just smells coming from the port at Miami but it lingered for the whole cruise. Absolutely gross. If I hadnt upgraded the cabin at least we'd have been able to use the balcony.

Food options are great, decor is lovely, staff too - but the one thing I paid extra for was horrid. I feel totally scammed.

Virgin Voyages is an excellent experience. It is their choice of shore excursions that leaves a lot to be desired. Thier Belgian Beer and Chocolate tour is a joy to experience when you are actually tasting beer and chocolate. Unfortunately you have to walk for 45 minute with a poorly informed tour guide who has difficulty explaining the basic points about his own countries history. On top of that the tour is so tightly timed that there is no chance (not a single minute) to look into any of the fascinating stores or buildings you pass along the way. We could have had a much more enjoyable time exploring Bruges on our own while booking the tasting directly. Don't waste your money.

Standards are slipping, dirty carpet in the room, reported, nothing done about it. Took two days and multiple requests, for a problem with the tablet in the room to be sorted. Over charged in pounds to buy extras that in dollars were cheaper. Apparently no nickel and diming sailors.

Long queues to get on, through passport, long queues to check passports, long queues to disembark, there was an unorganised feel to the experience.

Can't fault most staff on board, attentive and friendly. But you can tell Virgin are now cost cutting.
Will probably book elsewhere next year.

The food was horrible, no choices and bad tasting no matter where you went, even some of the ice cream was freezer burnt. I dont drink soda and the only place I could get a drink was the 15th floor. They didnt properly mix their cleaning chemicals for our balcony railing and ended up with chemical burns on my arms. Let's say the it was I will be going back to Royal Caribbean where there are kids on board since thr 18+ crowd do not know how to act appropriately.

Stay far away from this cruise. We have gone on two voyages with Virgin. Our first was great! We saw a big decline in the second. The quality of food and service has gone down quite a bit. Many people were unfriendly and the food was comparable to a school cafeteria. Accessibility is also hard for anyone who has any sort of mobility issues. Disembarkation at the ports is chaotic. However, out biggest issue came after the cruise. As instructed we put our bags out the night before arrival to be retrieved at baggage claim. My mom's suitcase never made it. Customer service ever since has been absolutely abhorrent. We were told at the port that we would get reimbursed for everything. So far we have spent over 7 hours on hold, sent multiple emails, and chats. We get passed from one person to the next. No one is able or willing to help. We've been asked to fill out the same form 5 times. Meanwhile, my mom lost all of her clothes and isn't able to afford to replace them. We will never sail with this line again and recommend you think twice before booking.

Whilst there were plusses with the cruise, they were overshadowed by a couple of significant negatives. Firstly this was supposed to be a “once in a lifetime dream whale watching cruise” and very simply that couldn’t be further from the truth. We spent quite a few afternoons on the top deck looking but never saw any whales or orcas. When we were on a Celebrity cruise around New Zealand several years ago, it was very helpful when if the crew on the bridge saw some wildlife, they would announce it on the PA system with something like “whales or dolphins on the port side at 10 o’clock”. There were no such notifications on this ship. We naively assumed that we would be able to see whales and orcas etc from the main ship but it appears that you have to go on one of the boat excursions to do this, which leads to the second complaint.
The cost of the cruise is expensive enough but the prices on the excursions were excessive. There was one boat trip that could not be booked until we got on board. Once we were on the ship and enquired about this, we were told that it was a 2 hour boat ride and would cost $450 EACH. That’s $900/£680 per couple for a 2 hour trip. We went on a ride on a rib which was supposed to be for 2 hours and 25 minutes which actually turned out to be for only one and half hours. This cost £310 for the two of us. The only wildliife we saw was an eagle perched on a small lighthouse and in fact that was the only animal we saw on the whole cruise. It is 2026 and there is enough technology to avoid this situation. Why not send drones out to establish if there are any animals to be seen and if so, where they are. Obviously you cannot guarantee that animals will be found on all trips but people have paid a lot of money in good faith for the excursion and it should not be a WASTE OF TIME AND MONEY, which is exactly what our trip was.
All in all, the cruise was very poor value for money and we shan’t do another Virgin trip, nor recommend it to anyone.

It was my 3rd Cruise with Virgin Voyages, 2 times aboard Scarlet Lady and my 1st on Brilliant Lady to Alaska. I was overjoyed to see the ship had an identical layout which made navigating the various decks familiar. I always thoroughly enjoy travelling with Virgin Voyages and even though I tried the solo insider sailor experience, it was an absolutely delightful cruise, and my blue extra perks made it all the more amazing. The crew staff as always were delightful. Special mention CJ, Tem, Tiago, May and François all of whose expertise, customer service and friendliness made my experience all the more amazing.
What I would like see improved is the food served at afternoon tea. Please add a wider variety of sandwiches and clotted cream (not whipped cream)! The French macaroons need to be more authentic and generally less sweet treats and more variety. Warm scones if possible please.
The food at each onboard restaurant and at the galley didn't disappoint either!

The views on this voyage from Seattle to Endicott Arms and Dawes Glacier and back were some of the most picturesque I've ever experienced. We were extremely fortunate to have clear skies and unreasonably warm weather. Photos and videos of my experiences have been posted on my Instagram channel..

Solid 1 star food was good only on the restaurants but very burning cruise. Music is just chill and not hype. All the events were very down I mean it’s a good cruise if you want to just chill and relax but deff not a party cruise. So I wouldn’t recommend

This was my very first cruise, and overall I'd rate my experience on Virgin Voyages' Valiant Lady as average. There were things I absolutely loved-but there were also some significant misses that had a real impact on our vacation, and ultimately caused us not to book another cruise while onboard.

The biggest issue was our cabin. We were in cabin 14174Z, directly below the weightlifting area of the gym. Every morning we were woken by people working out, and when weights were dropped, we could hear and actually feel it-the room would shake. The lack of full sleep left me groggy pretty much every morning. I'm generally a fun, positive person and was able to push through and enjoy myself, but after nearly two weeks, it definitely affected the experience.

Virgin gave us a $400 onboard credit because of the noise and told us they didn't have another cabin to move us to. What made that harder to understand was that friends traveling with us had a similar problem under the galley and were eventually moved to Deck 13 halfway through the trip. I appreciated the credit, but I would have much preferred a quiet room and good sleep. If I sail with Virgin again, figuring out the cabin situation beforehand will be essential.

The food was very hit or miss. Every restaurant seemed to have some dishes that were great and others that were major misses. I eventually found myself ordering more than I could possibly eat just to increase my chances of finding the hits. That said, the restaurant atmospheres were stellar. Virgin clearly put a lot of thought into creating distinctive spaces and experiences.

I also really liked having the variety of casual options in The Galley. The sushi and salad bar was great and an unexpected favorite was the vegan hotdogs in the games/sports area-they were delicious!

My biggest kudos, by far, goes to the the crew and the Happenings Cast. I'm a queer, non-binary Caribbean person, and I felt immediately comfortable with the diversity, representation and overall vibe of the people working on the ship. It didn't feel forced or performative to me; it was simply part of the environment. The Happenings Cast brought so much personality, fun and energy to the experience.

That feeling of comfort and representation is probably the single biggest reason I'm willing to give Virgin another try despite the cabin experience. There was something about the culture onboard that felt genuinely different and welcoming to me.

The itinerary itself was more disappointing that I expected. Lisbon was amazing, and Bilbao was something I had particularly looked forward to because I wanted to make the trek up to San Juan de Gaztelugatxe-aka Dragonstone. Those were highlights. The other ports were surprisingly lackluster for me. The France stop was marketed as "Bordeaux" but we actually docked in Le Verdon, which felt more like arriving at a desolate shipyard and then needing to be bused somewhere of interest. We went to Soulac-sur-Mer, which was a pleasant but very touristy beach town-the kind of place I feel I've seen many times before. It certainly wasn't the word "Bordeaux" had conjured up for me. Getting to Bordeaux itself would have meant around 4 hours of travel time round trip, which didn't seem worthwhile during a 12-hour docking.

I later learned that ours was essentially a repositioning cruise at the end of the summer season. Now I know what that means, but I wish I had understood that before booking. I think it would have helped set my expectations for the itinerary.

There were also some serious embarkation and disembarkation issues. We personally escaped the extremely long lines, but some of our friends did not. They were caught in lines that, quite frankly, looked unsafe because of sheer number of people and congestion. Whatever caused it, the process appeared very poorly planned. Even though we weren't personally stuck in those lines, it affected our vacation because our friends were taken away from time we had planned together onboard.

More concerning was the experience of a friend traveling with us who was disabled and using a crutch following knee surgery. There were no wheelchairs readily available for him during embarkation or disembarkation. He was faced with standing in the long lines or, when standing became difficult, being told to find a seat if he needed to rest. Eventually, as he began experiencing significant pain, our group had to make a fuss with the crew's supervisor before he was escorted through more quickly.

So I came away from Valiant Lady pretty conflicted. There were major misses, but then the crew, the Happenings Cast, the beautiful ship environments, the adult atmosphere and the inclusive vibe matters enough for me to give Virgin another shot-with a quiet cabin and fun ports!

Now I Know!

We sailed Valiant Lady from Barcelona to Portsmouth in July 2026, our second cruise ever. The ship itself is well designed, but Virgin’s operations were consistently bad, and there was no accountability when things went wrong.
Check-in in Barcelona took four and a half hours. Virgin changed the terminal with little notice, so people were scrambling for Ubers to a different location. Once in line, nobody from Virgin explained the delay or gave any updates. Senior citizens were on the verge of passing out because of standing in line without any food/water for several hours. We also spent weeks trying to upload our UK visa through the app, which only supports ETAs, not tourist visas. Phone support couldn’t help, and the check-in staff didn’t know how to process it either. Midway through the trip, Virgin told us they still didn’t have it on file.
There was no apology for the embarkation chaos. When Virgin later hosted a champagne event as the ship passed under the bridge in Lisbon, they moved the start time up an hour without telling passengers, so we arrived to find the champagne already gone.
The worst part was disembarkation in Portsmouth. Our exit slot was 7:45am, and we waited over two hours past it while staff prioritized boarding new crew and blamed each other for the delay. No one managed the lines, so people started cutting and arguments broke out. We missed our train out of Portsmouth and lost $153. Virgin did not compensate us.
Food was average and repeated often. Excursions left almost no free time, and the ship was consistently late leaving every port.
We came in expecting a lot based on Virgin’s reputation. What we got was a company that looks great in marketing and struggles badly with basic logistics.

Right now I don't know where to start i am on the Resilient Lady right now writing this review this is how bad it was there are no doors on the bathroom in the rooms so if you are sharing a room with someone your business is all out in the open. 2 the food was not good at all the only place that I found food that was edible was the little Ramen shop. That is the only reason why they received 2 stars from me and they kept my room clean other than that they would not get a star from me. I went in the men's room an there was four men coming out of a one stall bathroom. I was on a cruise to Grand Turks and Bimini island the dates was 8/8/26 - 8/13/26. All these people who are posting these YouTube videos are either lying or they are being paid by Virgin to give a good review

I was very unimpressed and underwhelmed with my experience in Virgin Voyages. The food and servers were amazing but the experience of the boat was poor. Me and my group will not be returning on the Virgin cruises. There was inconsistent communication throughout the entire cruise. There was mixed messaging/notifications, with improper information being spread. There were 4 cancelled shows, 2 cancelled without any notification and just removed from the "day planner" and then on the day of the show, sent an notification to "come on down". It was extremely frustrating. The communication regarding shuttle locations, pick up/drop offs were wrong. The location was changed day of and in the city of Marseille, there was no stands/address was incorrect to catch the complimentary shuttle so we had to catch a taxi to the boat. The excursions Virgin offers are a joke and overpriced. We paid $700 for basically public transportation on a public ferry and public train. $900 CAD, for a $4 train ticket. It was a joke and a waste of money/time. I looked online at private guides/tours and they are a fraction of the price with better accommodation. I wish we did that and saved our money. All the events throughout the evening and sea days were aimed at guests buying things on the boat. It felt like a money grab at every step. The coffee was horrible, you had to pay extra for a latte when you already spend how much on the cruise itself. The drinks were overpriced. The communication regarding tenders resulted in many people not being allowed to "leave"' the boat until 12:00pm. The venues that hosted the events were not big enough, resulting in so many of us needing to stand for an hour + show. The fun events had an extra cost associated. There is no way they gave out all the money they accumulated from bingo, it was another money grab. There were no high limit rooms. The bartenders were not cutting off people and people became too drunk and obnoxious. When I brought my concerns forward, I got the reply that "this will be forwarded to the correct team". There is no way I will be spending my money with Virgin. I will be informing my friends and family to also skip this cruise line.

I had a wonderful cruise with Virgin Voyages. The crew and accommodations were absolutely awesome! Oh, did I mention the food? All I can say is...Amazing! This was my first cruise ever in my 66 years. I chose Virgin Voyages because of the no one under 18 years old policy. Sometimes you need a break. I'm looking forward to future cruises with Virgin.

Friendly, efficient and capable staff on a stylish, comfortable and adult focused vessel. Terrific food and entertainment. Exceeded my expectations and confirmed my high regard for the Virgin brand.

Cruise itself was good, lots of fun…but embarkation from Barcelona and disembarkation to England were horrible. Some people had three hour lines to get on and at least 1.5 hours to get off ship. Totally unacceptable, getting off was so bad people were yelling, lines up staircase and elevators turned off due to overcrowding. One lad threatened to shoot someone she claimed cut…near riot conditions and Virgin did nothing. I put down a deposit for future cruise and canceled it the day after got off the ship.

Scarlet Night was very fun and love the drag queen star, there are no kids and no buffets…one of the reasons we chose Virgin. The ports were mixed 1. Tangier - never been on African continent so like that, not a whole lot to the city, 2. Lisbon - loved it, in port overnight and was great, 3. Bordeaux - a coastal town, not much to it, 4. La Caunia and Bilbao - both were great, then to England and the horrible experience there.

My rock star agent Daniel was the best. bartenders on Richard’s rooftop we’re outstanding. Service was top notch in all the dinning rooms. Test kitchen was the runaway winner by far …. ⭐️⭐️⭐️⭐️⭐️ . Newly glam up Valiant lady …. She is beautiful 🤩.

Everyone said it was the best. Barcelona to Portsmouth. 7/26 through 8/5

To each their own. Food mediocre at best. unless you make reservations. Very hard to do unless it’s done immediately upon VV opening the time slots. Wait times to embark and disembark on international cruises a nightmare. 4 hours on embarkation 2 hours on the latter. People said will miss our train or son ahead and they let them cut the line. We all have places to go. Got behind schedule and turned the speed up causing many to get motion slow sick. Pool extremely small. No open air on shady areas. All facing towards pool vs ocean.

Friendly staff. Good ice cream shop. Good water pressure.