I wish I could report a score of 0 for customer service! Ordered two pairs of shoes on 6/25/26, estimated delivery 7/1- great before the holiday! However they are still not here 7/8. Put in several... Zobacz więcej
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Zobacz, co mówią recenzenci
Here’s a teachable moment. Let the customer know that you screwed up and took an order that you didn’t have the chosen merchandise available for. Maybe it would have been a good idea to not have... Zobacz więcej
I have to have shoes with arch supports following surgery on both ankles. Consequently, I have brought several pairs of bionic shoes. There is an issue with sizing some styles have arrived and were ju... Zobacz więcej
Jeg troede jeg kom ind på en hjemmeside der havde mine favorit sandaler - blev grumme snydt - skulle betale 600 kr for 2 par - blev ledt om på en side hvor jeg kun skulle betale 100 kr........... H... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop supportive and comfortable shoes, sandals, boots and orthotics at Vionic. Get relief from plantar fasciitis and heel pain while staying stylish.
Dane kontaktowe
Civic Center Drive 4040, 94903, San Rafael, Stany Zjednoczone
- vionicshoes.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Inni użytkownicy przeglądali również
Unacceptable Service
I love the product, however, I submitted an order and realized after I sent it, that one pair was the wrong size. I immediately contacted customer service, as the order was still pending and they refused to change the size of that pair. For a company that sells a higher priced item, I find that totally unacceptable. I wasn't trying to cancel the order, I just wanted the size changed.
zapatos Vionic - SCAM web/ Attension es estafa
Vioniczapatos - This is a Spanish web of Vionic shoes. Beware, the payment is charged in USD and the receiver is the company in Hong Kong. I was informed by my bank that this company is blacklisted as scam so I had to block my card.
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Esta es una web española de zapatos Vionic. Cuidado, el pago se cobra en USD y el destinatario es la empresa de Hong Kong. Mi banco me informó de que esta empresa está en la lista negra de estafas por lo que tuve que bloquear mi tarjeta.
Too bad I can’t give a -10
Too bad I can’t give a -10. I wish I read these customer service ratings BEFORE I bought them. After going through foot surgery my Dr said to buy Vionic. Ordered 4 pair. All said 9 1/2 on the box. 2 fit 2 I couldn’t even get my foot into! Friend said sizing is hit or miss, REALLY?! Who makes shoes that aren’t the size it says in the shoe? OH! VIONIC DOES! Sales person said “if people ask” we will tell them the shoe is sized differently! I said who asks if the shoe is different than what it says on the shoe? I can’t return them because they were on sale. I will tell my Dr not to tell people to buy Vionic shoes! BUYER BEWARE!!!
Be Aware
I ordered with vionic netherlands in euros and was charged in USD. After weeks i received a €5 Nike cape from China. They said they shipped the wrong item and shoes where no longer available. I could have 35% of my money back. Total scam.
I bought a pair to take on vacation and…
I bought a pair to take on vacation and after a couple of days the seam is ripping. I can not exchange them since I’m out of the country and I won’t be able to meet the 30 day return policy. I’m not happy about this and I won’t be buying any more. Not happy!
Scam website vionic-landnaam
Niet kopen bij vionicschoenen-nederland
Of vionic met ander land in de naam.
Zijn oplichters.
Ik kocht 1 paar schoenen en ontving baseballcap. Ik heb wel communicatie met ze gehad en kon tot 50% terug krijgen van bedrag.
Ik probeer het nu via creditcard maatschappij. Hopelijk kan ik daar mijn geld terug krijgen.
Have besmany
Have many shoes from them and find service excellent and delivery quick.Very pleased with return today because I had kept my sandals for holiday last week but straps caused blisters.I obviously had worn them but had them longer than 30 Days.No problem for the return without cost❤️
Shop around better made and prices
I bought 2 pairs of sandals at 80 a piece a year as one always broke in between the toes. They also made the bottoms of my feet turn black. I found another company last year as I was tired of them breaking. I pay 25.99 now and they haven't broke in 2 years and the bottom of my feet aren't black. I am so happy I no longer buy vionic. I am disabled and thought they were good sandals but they weren't. Shop around seriously
I ordered through Vionics Malaysia
I ordered through Vionics Malaysia. They charged my card but never sent the shoes. DHL said they were delivered to another city; Vionics gave me the wrong tracking number so they can’t help. Vionics can only be contacted on line and they never, ever respond. So I lost my money
I recently purchased a pair of slippers…
I recently purchased a pair of slippers as I have plantar fasciitis and I know these slippers are hard with almost no arch support, I will not be buying this product any more and shame on them for taking money for an inferior product
Great sandals
Great sandals for my high arches and wide foot and very comfortable highly recommended
I am staggered that a company can be…
I am staggered that a company can be without it' s telephone system for several days and even further when I want to get a question answered by Vionic takes an eternity to respond....Makes me think that Vionic are no longer in business
Have to order via Amazon and unable to earn reward points
This is the second occasion I have been disappointed with Vionic and had to order Vionic shoes on Amazon because Vionic did not have my size. This is frustrating because I am unable to earn reward points for future purchases. I have been a very reliable customer for years and find this deeply frustrating. Any suggestions for long time customers who should always be able to earn rewards with a Vionic purchase? Thank you.
Maureen Jones
Dikke prul!
Ik kocht 2 paar schoenen via België en kreeg een zonnebril ipv de schoenen! Dit trekt op niks dat zo een gerenommeerd merk het toelaat dat andere mensen met zeer slechte bedoelingen zo een goed merk slecht laten maken! Blijf er af is dikke scam!!!
Very unhappy with your return policy.
Yes, I recently purchased a pair of Vionic slide on shoes online
As it turned out, it was not a proper fit as I recently had knee surgery
I’ve worn multiple styles of Vionic shoes for a long period of time never had a problem.
The problem I’m having now is your return system it is so not convenient for anybody who is disabled .
I called customer service and what they explained for your return policy is terrible. It is not convenient and of course she said nothing else can be done unless something is done. This will be my last pair of Vionic shoes.
What can be done?
I also asked to speak with the manager, and she said none was their very, very surprised.
Please let me know how this can be remedied
Rhona kilstein
Love the shoes and CServ
Love the shoes. If you have trouble with arch support and foot pain, they are the best. Recently I had the opportunity to engage with customer support and they were excellent. I will continue to shop directly with them online.
I purchased the men’s Vionic slipper
I purchased the men’s Vionic slipper. The are very comfortable. However, less than a year old the material that comes over the foot to the sole of the slipper started coming apart. And I only wore the slippers at home.Contacted Vionic Customer Service and was told the warranty is six months.
I BEWARE Before you buy Vionic brand Shoes
I purchased vionic shoes just a week ago, I removed the footbeds to air them out our new puppy unfortunately chewed on them a little before I could get them from him. I reached out to the company THIS IS MY EXPERIENCE I asked for replacements which I would pay for, The response was they don't have any way of servicing their products, they are basically the middle man, the manufacturer supplies their warehouse and no spare parts like REPLACEMENT FOOTBEDS just beware if you buy Vionic shoes
Vionic-espana is a scam
I think Vionic should do something about all these scam sites around, copying their shoes in different countries. I'm glad my bank realized before I did, but this site is a scam, and until Vionic does something to put a stop to all these scams, I'm not buying any shoes from them, no matter the site
The Customer Service are amazing
The Customer Service are amazing. They have always been professional and quick. The footwear is first rate and so are the people there who want customers satisfied.
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