Everything has been great. The home testing is a breeze and the details provided with your results are very comprehensive. My supplements shipped today and I’m very much looking forward to reporting b... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I called to make some changes to my subscription. Dre went above and beyond to make sure everything was set up perfectly. He understood the situation and made the changes so much easier, adding value... Zobacz więcej
This company flat out REFUSES to provide raw results of your own tests. They claim only their AI is smart enough to read the raw data. Their test summaries are generic and vague... This whole company... Zobacz więcej
Reakcja na opinię
I wish you would give me a few more days notice on the next order being processed. I’m not using my products fast enough so I’m ending up stockpiling. By the time I get the notice via email, it’s too... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Bring your body and your gut microbiome back into balance. Viome analyzes your biology to deliver health insights, personalized food recommendations, and precision supplements, formulated just for you. Join over 300,000 people taking control of their health with Viome.
Viome
Napisane przez firmę
- Health insights, personalized food recommendations, and precision supplements, formulated just for you.
- Viome’s singular mission is to “make illness optional.” Viome has built an AI-driven platform that analyzes the interaction between food, our microbiome, and our human cells in order to develop precision nutrition to prevent and reverse chronic diseases.
Dane kontaktowe
205 108th Ave NE Suite 150, 98004, Bellevue, Stany Zjednoczone
- (855) 958-4663
- viome.com
3,3
Średnia
3 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Viome NEVER gets subscriptions to you…
Viome NEVER gets subscriptions to you on time!
14 kwietnia 2026
Odpowiedź od Viome
Melissa, we understand how frustrating delays can feel, and we truly value your feedback. After reviewing your reference number, we can confirm that your order was processed as scheduled, and a member of our team has already responded to your email inquiry with more details. If you need any further assistance or would like additional support, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com, and we’re here to help.
Odpowiedź od Viome
Thank you, Marissa. We love your energy and are so happy that you are enjoying your experience with Viome. It means a lot to us to be part of your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Viome has been one of the best…
Viome has been one of the best investments I have made in my health. What makes it different is that it is not just another generic wellness program or one-size-fits-all multivitamin. It gives you real, personalized data based on your body and shows you exactly which foods and supplements are best for you.
For me, the biggest value was not just getting the results, it was using them. Viome gave me a roadmap, and I used that information to create a routine, build discipline, and stay consistent. I changed the way I eat every day in a realistic and sustainable way based on my results.
Since following my recommendations, I have more energy, less inflammation and bloating, improved digestion, and I feel better mentally and physically. I have also seen incredible improvements in my body composition, even while working out less than before. I track everything with WHOOP and body scans, so I have been able to see the changes and progress clearly.
I think some people get too focused on wanting immediate results, but the reality is that the best things in life take time. The science is there. The key is being patient, trusting the process, and staying consistent. If you want generic advice or a standard multivitamin, you can get that anywhere. But if you want something truly personalized to your body, Viome is absolutely worth it.
I have recommended it to family and friends because it has genuinely changed my health and the way I approach wellness.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Viome
Thank you so much for this incredible feedback, Suellen. We are thrilled that you have taken your results and turned them into a consistent, sustainable routine that is truly working for you. It is amazing to see the impact on your energy, digestion, and overall wellbeing, and we love that you are tracking your progress so closely. Your perspective on patience and consistency really captures what this journey is all about, and we are so glad Viome has been part of your transformation. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Easy to order, quick to receive
The order process was easy and quick. The test kit arrived in a couple of days.
13 kwietnia 2026
Odpowiedź od Viome
Thank you for sharing this, Mary. We love that the ordering process felt smooth and that your kit arrived so quickly. Getting started should feel easy, and it is great to know that was your experience. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
The order took longer to fulfill
The order took longer to fulfill. So I was out of my supply for last couple days
14 kwietnia 2026
Odpowiedź od Viome
We understand how frustrating it is to run out of your supply, especially when you’re counting on it daily, and we truly appreciate you sharing this with us; we will look into why your order took longer than expected to fulfill so we can improve your experience moving forward, and if you need any immediate assistance, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.
Helpful Staff
We're very pleased with the progress it was very smooth working with the team and would love to continue working with Viome in the near future.
13 kwietnia 2026
Odpowiedź od Viome
Hi Clive! We truly appreciate you sharing your experience with us. It means a lot to know that the process felt smooth and that you’re seeing progress, and we’re excited about the opportunity to continue supporting you on your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and dive even deeper into your goals.
Poor Customer Service
13 kwietnia 2026
Odpowiedź od Viome
Hi Frank, we understand your frustration regarding your experience and are committed to addressing your concerns. We see that you are currently in contact with our team, and we will continue to work with you to resolve this matter. If you need further assistance, you may also reach us by phone at 1-855-958-4663 or by email at support@viome.com.
I never got a response to my question
I never got a response to my question. I was suppose to be able to schedule a 1-1 meeting with coach but never got an email. I submitted question via support and no answer. Date of experience is approximate.
25 lutego 2026
Odpowiedź od Viome
Hi Kay, we understand how frustrating it can feel when your questions seem to go unanswered, and we truly value you for bringing this to our attention. After reviewing your account, we can confirm that one of our representatives replied to your email about a month ago. We’re here to help ensure all your questions are fully addressed, and you can reach us anytime by phone at 1-855-958-4663 or by email at support@viome.com.
Everything is going smooth.
14 kwietnia 2026
Odpowiedź od Viome
That’s wonderful, Anthony! We’re so excited that everything is going smoothly and hope you continue seeing great progress on your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and dive even deeper into your goals.
Simplify supplementation and improved gut health
Removed the guesswork from my supplementation. Had greatly improved my digestion and my gut health.
31 marca 2026
Odpowiedź od Viome
Thank you for sharing this, Axel. We’re so glad your routine feels simpler and that you’re experiencing better digestion and gut health. If any questions come up, our FAQs at support.viome.com and our community at viome.mn.co are great places to learn more and connect with others.
My first order was placed in February
My first order was placed in February. The order was canceled.
My second order on March 7th was charged to my credit card and was not delivered by end of day April 11th.
No number to call. Only bullshit chat bot.
Please refund the money charged in March for the one to two week processing since it was never timely received.
Of April doesn’t work out I’ll know you are not legitimate.
13 kwietnia 2026
Odpowiedź od Viome
Hi Delbert, thank you for sharing your experience. We’re really sorry for how frustrating this has been. We completely understand your concern, especially with the delays and lack of clarity around your orders.
We can see that you’re already in contact with our support team, and we’ll continue assisting you through this. We’ll keep you updated on the status of your March and April orders and provide clarity on what happened with your account last February.
We truly appreciate your patience and the opportunity to make this right, and we’ll stay in touch with updates as we work toward a resolution.
I have been waiting on my supplements…
I have been waiting on my supplements for almost a month.
13 kwietnia 2026
Odpowiedź od Viome
Hi Rob and Julie, we truly understand how disappointing it is to wait nearly a month for your supplements. After looking into your reference number, we found that an issue with our production equipment caused an unexpected delay in fulfilling your order. We are pleased to share that the situation has been fully resolved and your package has been shipped out to you. Please be assured that we have taken the necessary steps to ensure your upcoming shipments remain on schedule and will not be impacted by this specific issue again. For any further help, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.
Supplements are very good
Supplements are very good. I am noticing less inflammation in just one month
13 kwietnia 2026
Odpowiedź od Viome
Hi Luvenia! We are absolutely thrilled that you are already noticing a decrease in inflammation after just one month of using your personalized supplements! It is so exciting to see such positive results so early in your wellness journey, and we cannot wait to see how you continue to progress. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
The supplements took much longer than…
The supplements took much longer than expected to arrive, there was little to no communication about this unless I tracked someone down and I had to repeatedly initiate follow up over the course of several weeks.
27 marca 2026
Odpowiedź od Viome
Hi there, we understand that waiting longer than expected for your supplements can be frustrating, especially when you are eager to begin your new regimen. Each of our custom formulas requires a precise manufacturing window of 11 to 16 days to ensure the highest quality before they are prepared for shipment. Please be assured that this initial wait time is unique to your first month, as our system is designed to process the production of your subsequent supplies while you are still using your current ones to prevent any gaps. If you have any further questions about your timeline or need assistance, you can reach our team by phone at 1-855-958-4663 or by email at support@viome.com.
It's easy and fast
31 marca 2026
Odpowiedź od Viome
Thank you so much for sharing your experience, Simone! We are thrilled that you found the process so easy and fast. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals. We are so happy to have you with us on this journey!
Automatic reorder went well so far and…
Automatic reorder went well so far and is very convenient.
9 kwietnia 2026
Odpowiedź od Viome
Hi Brian! We are pleased that the convenience of our automatic reorder system is working out perfectly for your routine! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Great Customer Service
We experienced a delay with the delivery at first, which was a bit frustrating. It was also difficult to find a direct way to talk with a real person, as most of the support channels seemed automated.
After trying several options, I ended up finding a contact email and reached out directly. From that point on, the experience completely changed. The support I received was excellent—very professional, respectful, and truly helpful. They handled my situation efficiently, and we were able to receive our UPS Track number.
I want to be transparent that we haven’t tried the product yet, so I can’t speak about its effectiveness at this time. This review is based solely on the organization and the quality of customer support we received, which has been very positive so far.
If you are trying to reach a real person for support, my suggestion is to contact them directly via email rather than relying only on automated systems.
7 kwietnia 2026
Odpowiedź od Viome
Hi Rafael! We are very sorry for the initial frustration and the difficulty you faced reaching a real person, but we are so glad our team was eventually able to provide the professional and respectful support you deserve. We truly value your patience and your transparency as you wait to try the product. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com whenever you need direct help in the future.
Lots of info on everything
10 kwietnia 2026
Odpowiedź od Viome
Hi Elmo! We truly value your experience and hope you found the information provided comprehensive and helpful. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com if you ever need further assistance as you dive into all those details.
I was able to talk to someone easily…
I was able to talk to someone easily and they were friendly and helpful
10 kwietnia 2026
Odpowiedź od Viome
Hi Robert! We are so happy that our team could provide you with friendly and helpful support when you needed it! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Ordered for a monthly subscription
Ordered for a monthly subscription. It’s been 5 weeks and I still haven’t received my first order. Called customer service and they kinda blew me off
10 kwietnia 2026
Odpowiedź od Viome
Hi Michelle, we truly understand the frustration from the delay you experienced, as we know how important it is to get started on your wellness journey. After looking into your account, we discovered that an equipment issue at our facility caused a temporary backlog in production, though we are pleased to confirm this has been fully resolved and your package is now on its way. Please rest assured that this was an isolated incident, and your future monthly orders will not be affected by this same technical hurdle. We also want to clarify that our support team is away over the weekends, which is likely why you were unable to reach us at that time, but we are here for you during the week to help in any way we can. If you need further assistance, please feel free to call us at 1-855-958-4663 or send an email to support@viome.com.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.