I purchased my Vaultek safe in 2024, and when an issue popped up with the keypad, I reached out to their support team. Working with Grace was easily one of the best customer service experiences I’... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had purchased a refurbished safe and was immediately impressed with the build quality and functionality! It met my requirements perfectly! After several months, my refurb model had some issues. I... Zobacz więcej
Brandon did a good job today helping me set up my DS5i safe. At first I was highly considering returning after getting frustrated when the WiFi feature did not work setting up, but after his help and... Zobacz więcej
I spent a good amount of years in the Customer Service realm, working for L.L. Bean in Maine; 15 years to be exact. So I can tell when a company is providing world-class service to their customers, an... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Vaultek started with an open imagination, a blank slate if you will. We saw an opportunity to introduce not just a new product - but an entirely new brand. We don't intend to create a one hit wonder, but evolve into a respected brand capable of building innovative products packaged with cutting edge technologies in both security and quick access.
Dane kontaktowe
37 N. Orange Ave STE 770, 32801, Orlando, Stany Zjednoczone
- (407) 329-4164
- support@vaulteksafe.com
- vaulteksafe.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 54% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Phenomenal Customer Service Team
I rarely post reviews, but Vaultek's Customer Service Team is phenomenal! I needed to install an RL Slider in a vehicle and the Customer Service team made a few videos explaining a few steps in the process. Once I had installed the safe, they were very responsive in helping me program it for my specific application.
Lifepod 10 (small one) fits a G19.5…
Lifepod 10 (small one) fits a G19.5 with RMR and Tadian Guardian. Can also hold a removed Surefire X300 (A) on the side. Perfect for transport
My safe had stopped responding to me…
My safe had stopped responding to me not allowing me to gain access. It was out of warranty but VAULTEK took it back and repaired it and shipped it back at no charge.excellent customer service and support!
The many usages
Im so happy that I have bougth 5 of the same pice and the customers service great
The ease of use and the highly secure…
The ease of use and the highly secure method of firearm storage.
Good Safe But...
Good safe but the new app update doesn't work with older WiFi safes so I have to use 2 Vaultek apps AND I have to keep the safe plugged in at all times? Really? That wasn't very well thought out. I wish you still sold the older version WiFi compatible 30 series.
Great Safe super happy
Brandon made my otherwise a bit…
Brandon made my otherwise a bit confusing decision making process easy. Helped me figure out what I needed and didn’t. Then the order came quickly and I’m all sorted out in just a few days.
I purchased the Vaultek DS5i Smart…
I purchased the Vaultek DS5i Smart Station safe which I happen to REALLY like. I contacted your customer support and was fortunate to have connected with Morgan. Morgan was professional, listened to what the issue was. He then walked me through the troubleshooting process. He saved me from a potential negative experience and turn it into a positive one. I work in a similar environment and I understand the demands of the job. Morgan is an exceptional representative for Vaultek. Give this man a raise, bonus, or a gift card for his professionalism.
Regards,
Oscar Urbina
A satisfied Vaultek safe owner.
Great customer service
I purchased a Vaultek safe for my truck about 5 years ago and was very happy with the product. The controls stopped working so I contacted the company. They offered to service it even though it was out of warranty, with no cost to me except to ship it there. It was not repairable, but they sent a like-new refurbished unit that works just like brand new. I was very impressed with their level of service and they have earned a lifelong customer.
Amazing company!!!
Absolutely incredible customer service!! I purchased my Vaultek lockbox and the previous owner didn’t include the keys. Within one business day Vaultek completely resolved the issue. My product is high quality and I am looking forward to using it! Thanks so much Vaultek!! I will definitely be recommending their products to…everyone!!
Great customer service/products
Great customer service, had an issue with an expensive safe and they helped me with a warranty claim to fix it. Great safe!
Great Service
I'm impressed with Vaultek Safe
I'm impressed with Vaultek Safe, It's a quality product that will last a lifetime with features that are easy to use with the technology of today. They deliver on time with no hick-ups and damage. I would recomend these safes for anyone looking for a safe way to retain a weapon at home or away. Thank you Vaultek.
Safe and Sound
Living in an apartment, I needed a safe that was practical, secure, and manageable in size and weight. This one checked all the boxes. It was reasonable to bring in, yet once set up, it feels solid and secure.
The customizable interior is fantastic. You can configure most of the space to suit your setup, which makes organization easy. It’s clean-looking, well-designed, and blends in nicely without screaming “gun safe.”
Access is quick and simple for authorized users, which was important to me. Overall, I’m very pleased with it and would absolutely recommend it.
Awesome product!!!!
Fast and great shipping. Great product. I just love it!!! Exceeds my expectations.
For the safety and security of my family!
Easy to order and a great price for the security of myself and my family. It’s fits perfect on my nightstand and was very easy to setup.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








