Vaaroom Ltd Recenzje 

574
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service from Romford depot and head office. Clean, reliable vehicles. Have hired twice now ( VW campervan ) . On trip was to Scotland, and my most recent was the Cotswolds. No issues at all.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We just came back from 5 nights in our VW campervan which we named Goldie Horn as she was bright gold in colour. Had a fab time! All clean and worked well. Great little van. The water tap didn’t work... Zobacz więcej

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Oceniono na 4 z 5

We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we stil... Zobacz więcej

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Oceniono na 5 z 5

I booked a 7 day motor home with Sharon Charter at Vaaroom Ltd, and have to say the service I received from her and the company was absolutely fantastic. This was the first time I'd even considered... Zobacz więcej

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Informacje dotyczące firmy

  1. Wypożyczalnia kamperów

Napisane przez firmę

The UK's No. 1 Motorhome Hire Company


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

574 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(574)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great time with the campervan

It was my first time hiring a campervan, they made it a very pleasant experience.
Explained everything on the campervan.
The kids loved it aswell.
It was a great way to complete the NC500.
Really recommend Vaaroom, very new and luxurious campervan on offer.

31 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thanks Mohammad the NC500 is an experience everybody should do at least once in their lifetime. I will thank the team in Kelty personally for delivering the van in the best condition and the Guest service. We cannot wait to welcome you and your family and friends again in the future.

Oceniono na 5 z 5

Perfect service from Katie and the…

Perfect service from Katie and the team, we were let down and double booked by another company , Vaaroom were absolute life savers and provided a clean new fully functional 6 berth motorhome on less than a days notice ,me , my wife and 3 children had an amazing holiday travelling round South West we will definitely use them again.
Many thanks

31 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you for taking the time to write a review we really appreciate it Craig. Great to see Katie and the team at Romford continuing to deliver their already famous excellent Guest service culture. We cannot wait to welcome you and family and friends again very soon.

Oceniono na 5 z 5

What a fantastic overall service

What a fantastic overall service! Thanks all at Vaaroom for a seamless booking process, the personal touches along the way and an efficient check-out and check-in service.
Many thanks to Katie for a fantastic customer experience!

31 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Jason. I will thank Katie personally and we cannot wait to welcome you and family and friends again very soon.

Oceniono na 4 z 5

It's only getting 4 stars rather then 5…

It's only getting 4 stars rather then 5 because no gas bottle was supplied for kitchen & on board water supply was not topped up. On collection of motorhome we was told they do not do this which is a real shame because me & my wife never got the full motorhome experience however, we love to wild camp & managed around it & other then the above the whole trip from start to end was a great time

26 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you for the honest feedback Matt. Apologies we could not make it 5 stars and as we do supply a gas bottle it just may not be full and you may need to exchange it. Please let me know if there was literally no gas bottle in the van as this should not be the case. Also we fill the water up to half due to the weight but if requested we can of course fill to the top for you on collection. We certainly hope that we will welcome you and family and friends again in the future, next time we will make it a 5 star experience thank you.

Oceniono na 5 z 5

We had a great time with vaaroom hiring…

We had a great time with vaaroom hiring there vehicle. Katie was so professional and very helpful we would definitely use this company again

23 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Isabella & Louis Katie is a real asset and we cannot wait to welcome you and family and friends again very soon.

Oceniono na 5 z 5

Fantastic company to deal with

Fantastic company to deal with, everything was easy to set up and the staff are really friendly and helpful. The motorhome exceeded my expectations & i would highly recommend them.

15 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Becky for the review and the recommendation. We cannot wait to welcome you and family and friends again in the future.

Oceniono na 5 z 5

Incredibly helpful and professional…

Incredibly helpful and professional operation. Every single member of the team made the process of hiring very easy and enjoyable. Thank you to Sharon for help and advice when booking and to Paul and Lee at the Coventry depot for the pre-pick up courtesy call and a very smooth collection and drop off. The motor home was very clean and in good condition and had everything we needed for our first ever motor home hire experience, which was hugely enjoyable. We will definitely use Vaaroom again. Many thanks!

30 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Jennie for taking the time to write a review I will thank Paul and Sharon and we cannot wait to welcome you and family and friends again very soon.

Oceniono na 5 z 5

Amazing experience

Amazing experience! I would totally recommend this company. We had a great time, the motorhomes are very nice and all the team is amazing! Thank you Katie, Sharon and Victor... 💜🌈

30 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Lorena great to see Katie and her team delivering their famous Guest service excellence. I will also thank Sharon who herself gets many mentions by name. We look forward to welcoming you and friends and family again in the very near future.

Oceniono na 5 z 5

Highly Recommended

Just returned from a 5 day trip with a Vaaroom Motorhome. The motorhome was beautiful and easy to use and operate. We received excellent service from the guys at the Kelty Depot, who were very friendly, professional and provided great explanations on how to use and operate everything. Will definitely be booking again.

24 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you KB great to see Kelty named as Maria and Aly are dedicated to excellent Guest service levels. We will see you again very soon.

Oceniono na 5 z 5

We decided to book a last minute summer…

We decided to book a last minute summer trip to visit Scotland in a motorhome with our children.
A motorhome was a new experience to us, so to say we were a little lost on what to expect or where to start.
I contacted Vaaroom, and was put in touch with Katie who from start to finish was not only helpful, but was so friendly to deal with it made the experience from the start a great holiday.
We will be a returning customer

24 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Lee we really appreciate the feedback. I will thank Katie once again for her excellent Guest service and we cannot wait to welcome you and family and friends again in the near future.

Oceniono na 5 z 5

Rockore

We were parked alongside Maria and Claire, (Kelty Depot) they were pitched in one of their Vaaroom Vans. We were very keen to find out more about the company and a future hire. The van was immaculate inside and out, the girls knowledge of their particular van and how easy the process is to hire was very impressive.
We will defiantly be going to Vaaroom for our next motor home hire.

29 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Gill great to see a review from a non Hirer. We cannot wait to welcome you at Vaaroom and I will thank Maria and Claire personally for being amazing ambassador's for this Company.

Oceniono na 5 z 5

Amazing experience !

Amazing experience ! 🚐

20 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Koliksandr very happy you felt the experience was amazing and we cannot wait to welcome you and your family and friends in the very near future.

Oceniono na 5 z 5

We have been impressed from the…

We have been impressed from the beginning with a great customer service, friendly and customer focused, offered by Katie.
I got what I requested, clean and great motorhome.
When return we had a good feedback from Katei too, as well Katie have been one of the greatest member of staff that I met

19 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Chelaru for taking the time to write this review both Katie and I very much appreciate your feedback. I will again thank Katie personally for her continued dedication to Guest service excellence. We cannot wait to welcome you and friends and family again in the very near future.

Oceniono na 5 z 5

Excellent service and ideal motorhome for family trip to a festival.

Just returned our motorhome after our first rental experience with Vaaroom and we will be back that's for sure. When we picked it up the motorhome was clean, well equipped and just what we needed for our festival break. From the first phone call Katie was clear and helpful and made sure we were comfortable with everything before we left. What a great alternative - and a lot less hassle - than camping. Thanks Katie!

18 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thanks Joanne I will thank Katie for once again proving her commitment to excellent Guest service. We cannot wait to welcome you and friends and family again in the future.

Oceniono na 5 z 5

Excellent Camperhome rental company

Great Camperhome rental company! Friendly staff, camper in good condition and had no issues whatsoever. Thank you very much! Coming from abroad it would be convenient if you would offer linnen and pick-up service from the airport in the future.

18 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you for taking the time to write a review we really appreciate it. We will take on board your suggestions for our end of season review and I will thank the team personally. We hope to see yo and friends and family again very soon.

Oceniono na 5 z 5

Helpful friendly staff

The motor home was great-straight forward use. Katie at the Romford depot was fantastic; she went above and beyond to make sure we had everything we needed and knew how to work everything. Thanks, Varoom (and Katie)

17 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Mrs Munson Katie is an integral driver for our Guest service culture and great to see that this extended to you and your family. We cannot wait to welcome you and friends and family back to us soon.

Oceniono na 5 z 5

Nice motorhome

Nice motorhome, great customer services

13 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you for taking the time to write a review the team and I very much appreciate it and we cannot wait to welcome you and family and friends again in the near future.

Oceniono na 5 z 5

I decided to hire a motorhome so that…

I decided to hire a motorhome so that my wife and her relatives could have some comfort at a big horse show. As it turned out I could not go but the Van and the people around it were excellent. From the booking and the last minute change of driver to Katie at the depot who was just all around helpful.

9 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you Andrew for taking the time to write a review and once again Katie is proving why she is fast gaining a reputation for excellent Guest service. We sincerely hope to welcome you next time.

Oceniono na 5 z 5

A great experience from start to…

A great experience from start to finish. Everyone at Vaaroom has been so helpful right from the beginning when booking straight through to returning the motorhome. Everyone has been so friendly and I can't praise Katie enough who was so informative and helpful when showing us the motorhome for the first time. We were impressed by the cleaniness and ease of driving and despite only hiring for a week we grew quite attached to the fabulous motorhome so much so that we all felt bummed out when we had to return it.
Thanks again Katie and the rest of the team at Vaaroom! We're already planning our next adventure with Elvis!

8 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you for the review Samantha I will thank Katie personally as she is a real asset. I take it Elvis was the name you gave to our van? Otherwise I was certain he was still alive?? We cannot wait to welcome you and your family and friends in the very near future.

Oceniono na 5 z 5

Just got back from Devon

Just got back from Devon. The Motorhome was very clean and the staff were friendly and helpful at pickup & return. It was surprisingly easy to drive, even round the tight bends, roads & hills in Coastal Devon. The cab aircon & cruise control came in very handy on the Motorways too.

We tried a campsite and it was brilliant turning up and being able to sleep with only a plug to plug into the vehicle. Everything we needed was included. We also tried off grid and that was fun being parked next to the beach, with a personal shower available after a day on the beach.

4 sierpnia 2022
Opinia niezależna
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Odpowiedź od Vaaroom Ltd

Thank you for taking the time to write a review Andy we very much appreciate it. I will thank the team for making your trip memorable and as smooth and easy as possible. Great to see you and your family had a great time in our Motorhome and we hope to see you again very soon.

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