Excellent service from Romford depot and head office. Clean, reliable vehicles. Have hired twice now ( VW campervan ) . On trip was to Scotland, and my most recent was the Cotswolds. No issues at all.... Zobacz więcej
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Excellent service from Romford depot and head office. Clean, reliable vehicles. Have hired twice now ( VW campervan ) . On trip was to Scotland, and my most recent was the Cotswolds. No issues at all.... Zobacz więcej
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We just came back from 5 nights in our VW campervan which we named Goldie Horn as she was bright gold in colour. Had a fab time! All clean and worked well. Great little van. The water tap didn’t work... Zobacz więcej
We had an excellent time going round Scotland. The motorhome depot was very friendly, Marie and Al gave us enough information and we're always on hand. The van cooker hob didn't stay on but we stil... Zobacz więcej
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I booked a 7 day motor home with Sharon Charter at Vaaroom Ltd, and have to say the service I received from her and the company was absolutely fantastic. This was the first time I'd even considered... Zobacz więcej
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The UK's No. 1 Motorhome Hire Company
857 London Road, RM20 3AT, Thurrock, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We just came back from 5 nights in our VW campervan which we named Goldie Horn as she was bright gold in colour. Had a fab time! All clean and worked well. Great little van. The water tap didn’t work but was told this is an issue with the VW vans as the plug can come out while driving. As no one is on hand to answer on a weekend I would make a suggestion to put the fix on your website or a little card or sticker in the water storage cupboard so people can see it and fix it themselves. We got used to not having water over the weekend and stayed in campsites so wasn’t a major deal, just a little annoying. Apart from that, great service from booking to collection and drop off. I highly recommend booking with this company, it’s a fab service and we will definitely hire from here again.
Just Come Back From A Week In Cornwall. Had The Best Time. The Motor Home Was Perfect. It Was Clean Everything Worked. I Messaged Them On the Sunday To Extend Our Hire By Another Day, The Staff Came Back To Me Within The Hour, It Was All Sorted For Me With No Problems. Will Definitely Be Hiring Again From You Guys. Many Thanks Lee And Alex

Odpowiedź od Vaaroom Ltd
Excellent service from Romford depot and head office. Clean, reliable vehicles. Have hired twice now ( VW campervan ) . On trip was to Scotland, and my most recent was the Cotswolds. No issues at all. Good value for money. No automatics available to hire .

Odpowiedź od Vaaroom Ltd
I booked a 7 day motor home with Sharon Charter at Vaaroom Ltd, and have to say the service I received from her and the company was absolutely fantastic. This was the first time I'd even considered a motor home break, but wish I'd done it before! Sharon talked me through the the whole process, offered advice on everything from Pick up on day 1 through to the return of the vehicle. I would have no hesitation in recommending Vaaroom to anyone thinking of planning a trip and will certainly be contacting her again in the future.
Thanks to everyone at Varoom.

Odpowiedź od Vaaroom Ltd
Another great few days away in a Vaaroom van!
Great customer service from start to finish, easy booking with Sharon and easy collection and return with the guys on site.

Odpowiedź od Vaaroom Ltd
We had the best adventure in our little campervan! The customer service was amazing- right from the moment of booking. We will be booking again soon!

Odpowiedź od Vaaroom Ltd
Very Clean and tidy motorhomes, and most importantly, very helpful and flexible Team, I already used their services twice and I would go back again.

Odpowiedź od Vaaroom Ltd
Unfortunately, approximately one hour after collecting the motorhome, we experienced an engine fault which caused a significant loss of power. The vehicle became unsafe to drive and was only capable of travelling at around 35mph on the motorway, forcing us to pull into motorway services.
We immediately contacted RAC for assistance and were repeatedly advised throughout the night that help was on its way. However, despite waiting stranded for many hours until approximately 3:00am, nobody attended. We were left in extremely difficult conditions with a child and a dog, in unbearable heat, and had to keep the engine running for air conditioning to make conditions manageable.
After waiting all night without assistance, exhausted and concerned for safety, we made the decision to drive the vehicle home.
As a result of this situation, we have lost two days of our holiday. We are exhausted, distressed and extremely disappointed. We have also paid for holiday activities which we are now unable to attend, and these costs will not be reimbursed.
Following receipt of the RAC report, we became aware that this engine issue has been recorded on three previous occasions within the last month. Also the two front tyres were bald and therefore not road legal. This raises serious concerns regarding whether this vehicle was suitable and safe to be hired out.
We were then expected to wait until the vehicle was fully recovered from our home, further delaying our plans. This whole experience was very distressing and totally unacceptable.
Edit to add: WhatsApp messages were replied to after 9am in working hours the next day, not outside of working hours as suggested.
The RAC report clearly states the same issue as last time and for the 3rd time. Also that osf tyre below 1.6mm with photos and nsf on 1.6mm with photos.
Yes a van was offered for replacement, but only after we asked. Which was too small, and my husband was very concerned due to our experience to even try to make things work.
Yes a refund was made, 6days later. We in the meantime had to cover additional costs to continue our holiday in another vehicle, pay for hotel stays and loose out on 2 days of holiday and lost money on planned activities. No attempt at any compensation was offered. Just a sorry the RAC failed you and we’ve never experienced this before.

Odpowiedź od Vaaroom Ltd
Service was perfect, from booking to pick up and drop off, all very easy. Will be using them again

Odpowiedź od Vaaroom Ltd
We hired our motorhome through Varoom after finding them on Google and Indie Booking, and overall the booking process was smooth, hassle-free, and very convenient. We were contacted by Sharon, our host, who was lovely, responsive, and accommodating to our needs throughout.
One area for improvement would be communication via phone. We struggled to get through using the provided numbers (0330 403 51 64 / 0204 548 6961, option 1), and it wasn’t clear if the lines were actively manned. While email responses were fairly prompt (usually within 15–20 minutes during working hours, or within the day), we would have preferred the option to speak to someone directly.
We hired “Sharon’s Cappuccino,” a Fiat 6-berth Weinsberg CaraHome 600 DKG. The driving experience was solid—manual diesel, ULEZ-compliant, and reliable across a 1,377-mile journey through the Scottish Highlands. My husband (a professional driver) noted the auto start-stop feature, which helps fuel efficiency but can feel slightly inconvenient in slow traffic.
The motorhome itself is well-equipped and practical. It comfortably sleeps up to 6, with bunk beds at the rear and a large overhead bed above the driver’s cabin (which we used and found very comfortable). Bed sheets were provided, though we brought our own bedding.
Key features we appreciated:
Effective heating system (up to 30°C), great for colder weather
Functional control panel for water pump and heating
USB charging ports while driving, plus 3-pin sockets when plugged into mains
Compact but practical bathroom with a detachable shower and cassette toilet (easy to empty and transport)
Gas-powered kitchen with 3 hobs, fridge/freezer (which stays cold while driving), and generous storage
Included essentials like fire extinguisher, first aid kit, and full kitchen utensil set
A couple of minor notes:
No chopping board included in the kitchen set
Clothes hangers not provided
We didn’t use most of the kitchen equipment as we brought our own
Overall, this was a great motorhome experience with a well-maintained and thoughtfully equipped vehicle, plus a very helpful host. With some improvement to communication when calling the provided phone numbers, the experience would be even better.

Odpowiedź od Vaaroom Ltd
Dieses Unternehmen ist perfekt. Sofortige Antwort bei Fragen . Eine unkomplizierte Übergabe mit sehr freundlichen Mitarbeitern . Ich hatte eine wunderschöne Zeit mit dem Fahrzeug. Alles hat wunderbar funktioniert und es war alles im Fahrzeug was man benötigt für einen Urlaub. Auch die Rückgabe war wieder perfekt. Keine Wartezeit, freundliche Mitarbeiter. Vielen Dank

Odpowiedź od Vaaroom Ltd
I hired a camper van to take my son for a trip to the Peak District. We had a great time and Nomad Campervans/Vaaroom were brilliant. Excellent customer service and care, the van was great. Niki was always very attentive and responsive to my questions and requests. Thanks!

Odpowiedź od Vaaroom Ltd
We had a fantastic experience with Varoom after finding them on Google.
The motorhome was clean and had everything we needed making our trip comfortable and stress-free.
The booking process was really easy and communication throughout was excellent; friendly, professional, and always happy to answer questions.
Collection and return were both seamless, with a thorough handover that gave us real confidence before setting off.
We wouldn’t hesitate to recommend them to anyone looking for a reliable, high-quality motorhome and great customer service. We’ve already booked our next trip with them!

Odpowiedź od Vaaroom Ltd
Returning customer again!
We have rented from these guys multiple times, and every time we keep coming back, they this is due to the amazing customer service and value for money they offer!
Capervans and motorhomes are well very well kept and very well equipped, it’s like a home away from home, we have recommended this company to all our friends and family, as the experience and value is 2nd to none! Keep up the good work guys, and thanks for all the amazing memories! :)

Odpowiedź od Vaaroom Ltd
We use Vaaroom for our caravan storage and have had a very good experience ! Would definitely recommend

Odpowiedź od Vaaroom Ltd
Top-notch service from start to finish, I can't recommend these guys enough. I've used them before and they never let me down. The best motorhomes and unforgettable memories. Thank you, Vaaroom, and keep it up! 😎🤝

Odpowiedź od Vaaroom Ltd
Amazing Experience - Will book again!!
Such a smooth experience with picking the campervan up/returning/getting assistance whilst we were away. Super fast at replying throughout! 11/10

Odpowiedź od Vaaroom Ltd
Fantastic service would recommend everybody to use this company

Odpowiedź od Vaaroom Ltd
Have been using Vaaroom for a number of years now. Sharon has been incredibly helpful and always been flexible when coming to multiple bookings and guided us through all the optional extras with transparency and recommendations. The team at the Essex depot are incredible and will 100% be using them for other trips. One stand out benefit is the flexibility around booking and rental dates and not having to be tied into a 7 day hire if you only need it for a couple of days. This is a stand out benefit over other hire companies.

Odpowiedź od Vaaroom Ltd
Myself and my partner went with vaaroom after a lot of research of different motorhome rentals and im very happy we did. I collected the van from the romford depot before heading down to Devon. It was our first time having a motorhome holiday and it was a fantastic experience. Highly recommend vaaroom. Good value for money and a very easy well informed process. Everyone at vaaroom was very friendly and helpful throughout.

Odpowiedź od Vaaroom Ltd
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