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Used Dialaphone becuase of a discount through my employer. The website is easy to use and gives plenty of information. Got detailed emails about my order. Had issue with order, rang up and got it resolved straight away, no callbacks. They were polite and efficient. Not sure about this gadget helpline thing. Must remember to cancel it within a month or they charge for the service.

Delivery on time,great phone sony xperia u,very pleased with price and product.No hassle what so ever with Dialaphone,TOP MARKS for the service they provide********

Everything has been good so far: great deal, very prompt delivery, love the phone. Just hope the cashback works when the time comes!

Very easy to order, good information, very pleased with the phone

I would recommend daily a phone to anyone the man who sold me the phone was brilliant he knew all about the product and deal was a lot cheaper than VodafoneI have all ready sold them one more phone with more on the way

i am greatly pleased with the service and i will highly recommend to friends.

Great service from them when they want the sale but awful after sales customer service if you want to speak to them with any problems once you have the phone.

Poor service. Very difficult to get to speak to a human rather than automated service. Salesperson told me phone would be with me within 5 working days but delivery date on account showed delivery due in 3 weeks. Then told sales often say that but they don't know how long it takes. Then told I couldn't cancel order. Was told new talk plan would take effect within 24hrs with a "pro rata" allowance until my next bill date. Later found out this was also rubbish - didn't take effect until after my next bill and then only because I phoned Orange several times - they told me dialaphone hadn't put through my upgrade.

Really poor, unlikely to use dialaphone again.

chose mobile I wanted, chose tariff, filled in details, click send. Received 2 days later. Excellent.

searched internet for this particular phone and came across this site - ordered and it was delivered next 2 days. Excelent product very pleased. No problems and will definately recommend.

I really can't fault them. Did what they promised

Absolutely delighted with the price of the contract I got from Dial-a-phone. Much better than the contract offers direct from the service providers, with a better deal at a cheaper price. Great, quick service too!

ordered an upgrade phone, staff helpful but the phone turned out to be a new contract. cancelled order due to needing to keep old number.

Very efficient, straightforward, no messing around or hassle.
Nice to deal with , knowledgeable and curtious.

Would recommend to friends.

Dial a phone got me the phone I wanted and a price plan to match but as yet the price plan is not what I agreed to its is still on my old plan

Good service at the other end, lady at the other end very pleasant and got me a good deal.if trying to contact them on the phone though.better off going to phones for yu as they are part of dial a phone and speaking to someone face to face.had a connection problem to start off with, went to p4u and were helpfull and let me use there phone to sort it out, again spoke to another lady on the other end, and again she was very pleasant.

I knew what phone I wanted, so it was just a matter of searching the net for the best price/contract.

Dial-a-phone came out on top. Having ordered from them 4 years ago, I knew the process was reasonably straight forward and hassle free. Ordered Friday, phone came Tuesday.

Only criticism is the number of telephone options to just try an talk to somebody. This aside, great company and great value.

Only disappointment was that my redemption forms for cash back weren't in my parcel as promised. All other service was good.

Disappointed by the service. Took a long time before I could actually use the phone. The sim and number I was issued was allocated to someone else. I don't believe it is a new phone as the times were for Australia and so was the weather . Don't trust this to be a new phone. Feel cheated. Waiting for other things to go wrong. Don't understand the gadget help