My father was in a terrible accident on his electric bike, he was hit by a minivan going 35 mph. He has extensive injuries including (but not limited to) 5 broken ribs, a collapsed lung, internal blee... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been using the Unit 1 Faro helmet for many years and once the first one had a little issue the guys at Unit 1 without any hiccup replaced it. It’s the best helmet I ever had and get stopped on... Zobacz więcej
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You can see that every Unit 1 product has a lot of care in the finishing and use of materials. Every detail has been carefully considered with regard to safety! This is also the reason why I am ver... Zobacz więcej
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Designing gray elements for adults still haven't ordered kids ones just yet but considering maybe if they have a deal or might do and 4-year-old. Neo is amazing, much lighter than I expected. Great bu... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At UNIT 1, we're on a mission to become the world's leading smart helmet and urban mobility accessories company, designing beautiful, tech-enabled products that will save lives, and that people will love to wear. Join us in our quest to bring design, safety, and innovation to every rider in the world.
Dane kontaktowe
66 W Flagler Street, 33130, Miami, Stany Zjednoczone
- +1 (251) 359-9899
- support@unit1gear.com
- unit1gear.com
4,7
Doskonała
231 recenzji
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Issue was dealt with brilliantly
Issue was dealt with super quickly, efficiently and with friendliness. Couldn’t ask for more
18 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you, Andrew.
We’re glad to hear the issue was resolved quickly and efficiently, and that the experience was a positive one. We appreciate you taking the time to share your feedback and for choosing UNIT 1.
fantastic
The product (a smart bike helmet) is fantastic!
The ordering and delivery process was reliable and punctual
2 stycznia 2026
Opinia niezależna
Odpowiedź od UNIT 1
Thank you, Fabio.
We’re happy to hear you’re enjoying the smart bike helmet and that the ordering and delivery process met your expectations. Thanks for choosing UNIT 1.
I am very much satisfied with the…
I am very much satisfied with the service provider.
1 stycznia 2026
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much for the kind words Robin!
I LOVE my Aura helmet
I LOVE my Aura helmet. I often ride at night, and the visibility it gives me is amazing. I’ve received great feedback and comments from all my friends because it’s genuinely awesome. I would recommend to everyone. And not only that, but customer service is truly wonderful. Special thanks to Ana for taking care of my requests in such a kind and quick manner. Congrats UNIT 1!! You are doing amazing!
29 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much, Ignacio!
We’re really glad to hear how much you’re enjoying your AURA helmet, especially for night rides. Visibility and safety are at the core of its design, so it’s great to know it’s making a real difference for you. We’ll also be sure to pass your kind words on to Ana and the rest of the team. Thanks for the recommendation and for riding with UNIT 1.
Excelente producto y mejor atención
Excelente producto y mejor atención, Ana muy amable y eficiente me resolvió las dudas que tenía. Ahora estoy disfrutando mi casco.
Muchas gracias, sigan así!!!!!
29 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
¡Muchas gracias, Flavio!
Nos alegra mucho saber que estás disfrutando tu casco y que la atención de Ana fue clara y eficiente. Compartiremos tu mensaje con ella y con el equipo. Gracias por confiar en UNIT 1 y por tu apoyo.
The smart lights are one of those…
The smart lights are one of those features you don’t realize you need until you use them. They’re easy to set up, intuitive to control, and they genuinely make me feel more visible and confident when riding. It’s a small detail that ends up making a big difference.
29 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you, Arturo.
We’re glad to hear the smart lights have made such a meaningful difference in your riding experience. Ease of use and real-world visibility were key priorities in their design, so it’s great to know they’ve helped you feel more confident on the road. Thanks for riding with UNIT 1.
I’ve been using the Unit 1 backpack for…
I’ve been using the Unit 1 backpack for commuting and it’s been very practical. There’s enough space for daily essentials and everything stays organized.
22 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Hello Raquel! Thank you for sharing your experience.
We’re glad to hear the backpack has been practical for your daily commuting and that the organization works well for your essentials. Thanks for choosing UNIT 1.
Best support ever
Having a great product is nice... but having a great support is awesome. Had an issue with my backbag. Explained the case, had a few questions... and the bag was replaced swiftly. Product without service worth nothing... Unit one proposes both excellent quality products and best in class post sales services. I strongly recommend!
20 listopada 2025
Opinia niezależna
Odpowiedź od UNIT 1
Hi Nicolas,
Thank you for taking the time to share this — we really appreciate it.
We’re glad we could resolve the issue with your backpack quickly and that the experience met your expectations. For us, a great product only makes sense if it’s backed by reliable, responsive support.
Your recommendation means a lot to the whole team. Thanks for trusting UNIT 1.
Game-changing bike helmet
Excellent product - this has increased my safety while cycling. Good quality, fits well and ensures excellent visibility.
19 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thanks so much, Jonathan!
We’re really happy to hear the helmet has made a real difference for your safety out on the road. That’s exactly what it’s built for — high-quality design, great fit, and visibility that truly stands out.
Thanks for riding with UNIT 1 — stay safe out there! 💡🚴
— The UNIT 1 Team
UNIT1 is innovating and engineering…
UNIT1 is innovating and engineering some excellent helmets. The best part is that it also feels like they're just getting started. I'm looking forward to see what's next. In the meantime, I'm enjoying my FARO and NEON helmets and all the high quality accessories for my helmets and eBike.
31 października 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much for the kind words!
We’re thrilled to hear you’re enjoying your FARO and NEON helmets, along with the accessories. It means a lot to know you’re excited about what we’re building — we’re definitely just getting started.
Thanks for being part of the journey.
– The UNIT 1 Team
I purchased a helmet for a coworker who…
I purchased a helmet for a coworker who has an electric bike, but doesn’t have a helmet. He loves to helmet, but he works at different shift than I do so I can’t give you ratings based on his experience.
16 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you for sharing, Marie!
That’s very thoughtful of you to look out for your coworker’s safety. We’re glad to hear he’s enjoying the helmet, and we really appreciate you taking the time to leave a review.
– The UNIT 1 Team
Sono stato un finanziatore del progetto…
Sono stato un finanziatore del progetto e sono molto contento del prodotto che ho ottenuto! Assistenza TOP
16 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much for your support and for being an early backer!
We’re really happy to hear that you’re pleased with the product and that our customer support met your expectations. It truly means a lot to us.
– The UNIT 1 Team
SMART LIGHT
SMART LIGHT
I’m a mom and I ride a BTWIN family cargo bike with the front child compartment, so visibility is something I worry about a lot. I added the Smart Lights, one in the front and one in the back, and it honestly felt like a game changer for me.
Having lights both ahead of me and behind makes me feel much calmer when riding, especially in traffic or during cloudy days. I know cars can see us much better, not just me but my kids too, and that peace of mind is huge as a parent. I also use the Aura helmet, and between the helmet and the lights, it honestly feels like one of the best investments I’ve made for my peace of mind.
8 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much for sharing this — it really means a lot to us.
We’re so glad to hear the Smart Lights have made such a difference for you and your family. Knowing they help you feel calmer and more visible on the road, especially when riding with your kids, is exactly why we design our products. It’s wonderful to hear the lights and your AURA helmet are giving you that extra peace of mind.
– The UNIT 1 Team
Extremely good experience.
The helmet was delivered on time and it is great quality, I enquired about other products and the replies were prompt, friendly and very helpful!
5 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thanks so much for the kind review! We’re glad to hear the helmet arrived on time, that you’re happy with the quality, and that our team was able to help quickly with your questions.
We really appreciate your support!
– The UNIT 1 Team
Odpowiedź od UNIT 1
Thank you so much for your kind words! We’re really happy to hear that our customer service was able to help resolve your issue. Providing thoughtful support is very important to us, so feedback like this truly means a lot.
Thanks for choosing UNIT 1 — we’re always here if you need anything.
– The UNIT 1 Team
I’ve been using the AURA for about…
I’ve been using the AURA for about three weeks and I’m genuinely impressed. The helmet feels sturdy without being heavy, and the lighting system makes me feel a lot more visible on my evening rides. Pairing it with the app took me a couple of minutes, but once connected it worked smoothly, the turn signals are definitely a game changer. I’ve already had a few people ask me where I got it. Overall, it gives me a strong sense of safety and the design looks premium too.
13 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thanks so much for the great review! We're thrilled to hear your AURA is making your rides safer and getting noticed — that's exactly what we designed it for 🚴♀️💡
Enjoy the ride, and let us know if you ever need anything!
— The UNIT 1 Team
amazing product, even better service
i needed a replacement part. i inquired. received a fast response. i delayed ordering...Valentina was very receptive even though i waited so long. I received the incorrect item...Valentina realized her mistake and quickly corrected it. win win!!
25 listopada 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much for sharing this!
We’re really glad everything worked out — I'll pass the message to Valentina. Mistakes can happen, but we’ll always go the extra mile to fix them quickly and fairly. 🙌
Appreciate you being part of the UNIT 1 community — and thanks again for your patience and kindness throughout! 🚴♂️💡
Very high-quality products
Very high-quality products, fast shipment.
11 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you for your feedback!
We’re glad to hear you’re happy with the quality and speed — that’s what we aim for every time.
Thanks for choosing UNIT 1 and riding with us! 🚴♀️⚡
Odpowiedź od UNIT 1
Thank you so much! 🙌
We’re glad everything was absolutely perfect — that’s exactly what we strive for.
Thanks for riding with UNIT 1! 🚴♂️💡
Undoubtedly one of the best bike helmets
Hello,
I own the UNIT 1 NEON model.
It's undoubtedly one of the best bike helmets I've bought in a long time, and it deserves all the praise from cyclists who own one.
It's rare to find a product that so perfectly combines design and safety, suitable for all uses and all head sizes.
Thank you, UNIT 1.
3 grudnia 2025
Opinia niezależna
Odpowiedź od UNIT 1
Thank you so much for your kind words!
We’re thrilled to hear that your NEON has become one of the best helmets you’ve owned. Combining design, safety, and versatility is exactly what we strive for, and it’s rewarding to know the helmet meets your expectations across different uses and fits.
We truly appreciate your support.
– The UNIT 1 Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.