UNIT 1 Recenzje 231

fast shipping excellent customer service and communication, and I LOVE this system!

Confusing FB advertising. Advertises the Faro as a Mips helmet but sell it as extra . The ad is targeted for impulse buyers. Didn't realise till I received that it doesn't have the MIPS lining

Fast shipping, and I had to exchange for a larger size. The process was simple. The helmet itself is excellent quality.

Can't find anything to fault helmet, accessories or company.

Excellent helmets en very a good after sale service.

Ordering was easy. Helmet arrived sooner than expected. Setup was easy. Love the helmet and love the support. Quality product.

I bought the Unit 1 Neon helmet. I opened it as soon as I got it and the velcro pieces that hold on the back padding had falling off before I even put it on. This seems like a nice helmet but that should not happen on a helmet that costs over $200. I went out and bought more adhesive velcro pieces and fixed it myself. They need better quality control.

Helpful when needed.
Polite and courteous communication and promptly responding.

Fast delivery, safe and strong packaging, complete delivery.

Helmet is easy to pair and use. Visibility is excellent and it has already protected my head in a minor crash.

Sells amazing high quality Helmets ~ Safety Firtst 💜

I can’t say enough great things about Unit 1 and their incredible customer experience.

I recently had a zipper issue with my Torch Backpack, and their team went above and beyond to make it right. The replacement process was smooth, quick, and completely stress-free. A special thank you to Ana, who was exceptionally gracious, patient, and genuinely helpful on the phone—she made the entire experience feel effortless and truly cared about resolving my issue.

As for the gear itself, the Torch Backpack is outstanding. The build quality is top-notch, and you can tell a lot of thought went into the design. The pocket layout is incredibly practical, everything is easy to access, and it’s extremely comfortable to wear. Whether I’m traveling, commuting through the city, or even making a quick grocery run, it fits seamlessly into my daily routine.

One of my favorite features is the integrated lighting system—I use it all the time. Living in Chicago, where the weather can be unpredictable, I’ve put this gear through its paces, and it has held up amazingly well.

I also own one of their helmets, and it’s just as impressive. Unit 1 clearly prioritizes both safety and thoughtful design, which is rare to find at this level.

I’m already looking forward to purchasing more of their gear as soon as new products are released. If you’re considering Unit 1, don’t hesitate—you’re getting premium quality backed by truly exceptional customer service.

They’ve earned my 100% positive recommendation.

Purchased a Unit 1 Faro, and the control of signals to mount on the handle bar. Superb quality, ultra easy to use app, and most importantly of all fantastic customer service to help me through any issue I had. Well done, highly recommended.

Well packaged delivery. Instructions easy to follow. Helmet build exceptional.

My father was in a terrible accident on his electric bike, he was hit by a minivan going 35 mph. He has extensive injuries including (but not limited to) 5 broken ribs, a collapsed lung, internal bleeding, and a broken leg. The one thing he did not have was a head injury. He came out of the accident without EVEN a concussion. The helmet alerted my mother, who was able to meet him at the hospital immediately. The helmet is destroyed, and Unit 1 is replacing it for free. Consider us loyal customers for life, this helmet is absolutely worth the price tag.

Solid Head Protection….easy setup

Products are of great build quality. Service generally excellent with fast delivery. Would recommend.

Great products; excellent ideas; wonderful customer support!