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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Gutted, I researched where I was supposed to go in Leeds City Station CP and duly arrived, and on a steamingly hot day saw my son with suitcase waving at the entrance. I instinctively stopped, he hopp... Zobacz więcej

Oceniono na 1 z 5

I appealed my parking charge and i have had no correspondence at all. There is no email or number to call to discuss this with, leaving me no choice but to pay £100 to avoid further escalation, as now... Zobacz więcej

Oceniono na 1 z 5

Very dishonest company, all about making as much money as possible from vulnerable people in this busy lifestyle. They make millions per year from hard working people,

Oceniono na 1 z 5

only If I could rate them minus… received a ticket which wasn’t my liability but got it just because the car is mine. tried contacting them including posting a letter, no response just more threat let... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

  • LS15 8ZA, Leeds, Zjednoczone Królestwo

  • ukcps.com

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Bardzo słaba

Wynik TrustScore: 1 na 5

224 recenzji

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2 gwiazdki
1 gwiazdka

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Wszystkie recenzje

(224)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

This company is disgusting

This company is disgusting! I received a parking fine at work in an office I have worked at for over 1 year! I received a fine in July and shortly after I raised an appeal , 2 months go by and I hear nothing , no letter , call or email , so I contact them and they advise me they sent an email with my result of the appeal 3 weeks after I raised the appeal which I never received so during that call they sent the email through again which surprise surprise I receive immediately! On this email They advise me that my appeal is rejected and I have 2 weeks to pay £60 after that it will go to £100 but as I never received the email until 3 weeks after they sent it the amount went to £100 / once I found this information I sent 2 letters over 2 weeks and heard nothing until the 3rd week where they advised it’s now gone to £130 however they will waver the £30 due to me stating I didn’t receive the email - they then told me I can’t pay the £100 over split payments all because they have reduced it by £30 when they should have offered me £60 due to their poor communication and knowing I had just come out of hospital and have been living on sick pay so due to this I’ve now had to pay £130 to be able to split the payments - the customer service is disgusting and the company and people who work for it are liars! they need to learnt how communicate more with customers or send more letters if you need to but make people aware rather than stealing more and more money to a point we can’t feed our family - you should be ashamed of yourselves I really hope you don’t have children if you do take a look in the mirror

11 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

I just got a parking ticket from this…

I just got a parking ticket from this company i have never heard before charging me for parking at Newark Albert street coop, first off they lied by saying that they have sent me a letter before as i only got this one letter from them saying "its been 28 since we last wrote to you" bullsh!t! I have never skipped a parking fine in my live, i have got 2 parking fines and so far i have paid them as soon as i got them because 1: i knew i had been there and 2: they where right to charge me so i paid everything on time.
And good luck trying to appeal it because they dont even have a contact number to reach an appeals this, only a payment line, convenient isnt it? They are not getting a penny from me, they are scam artist of the worst kind and to prive it im not even the only one here with the same issue.

3 października 2023
Opinia niezależna
Oceniono na 1 z 5

I have no words to express how truly awful this company is

I have no words to express how awful this company is. I get they need to manage parking, but it's HOW that management is done. I overstayed in a Costa carpark. I was sat waiting to find out if my wife had cancer at the hospital round the corner. My mind was all over the place. Hands up, my fault for not checking my watch, but it was the last thing on my mind. Explained everything to UKCPS, and they simply replied with "make a payment, otherwise we'll seek to recover via debt recovery procedures".

Not a single mention of my wife. Not a single line of compassion. I can't write what I truly feel otherwise this review would never get published.

I hope the company owners have a horrible life ahead.

4 września 2023
Opinia niezależna
Oceniono na 1 z 5

money for old rope

Again, not worth the star. Did a u-turn on land owned by UKCPS and received a £100 fine for a 'period of parking'. On the reverse of the fine there is an appeals email address, which doesn't work!! The phone lines are only open from 11am-1pm and the letter arrived on the day after the appeals deadline.
Absolutely disgusting that they are able to get away with extort money from people without reason

21 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Wasn’t worth the star

Wasn’t worth the star - went to meet friends who I’d not seen for a while. Went to KFC where we purchased drinks and food. No one told us there was a time limit in car park - and no didn’t go looking for signs neither. Myself and my friend over ran the ‘90’ minute stay because we were not aware there was a limit and both ended up with fines. UKCPS are robbing people blind - why don’t they put pay machines in - maybe because they get more from people who are not aware there is a limit. KFC/Costa will not be getting visited by us anymore

30 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

A disgraceful company UKCPS

I have a disability badge, I was parked on a disabled bay as I should be parked in the lines I had put up my badge. Unfortunately it had fallen off onto the floor of my van They sent me a fine. I explained to them that it had fallen off and that I can prove I have the badge and I was there I have a dash cam as well as proof
and they said no, you must pay £60
the retail park know this is going on I’m going to send a letter of complaint to them because they’re also encouraging this. They should be stopped and all they do is pray on anybody including disabled people disgraceful 

13 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

I think someone has stolen your signage!!!

Went back to check for the parking restriction signage in a KFC I apparently overstayed at and still couldn't see anything so it must have been stolen since I visited!!! Sure no one is going to say this robbing company is great but I hope KFC will be pleased to know they'll have one less customer coming in future.

1 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Appalling, uncaring mercenaries

This company is an extremely sad reflection of our times. Utterly mercenary with no care for people, just making money. Relying on misleading signage to penalise people. I was parked in a space belonging to a van hire company that was clearly marked as belonging to the van company and told to park there by the manager of said company, but still got a ticket and apparently it's my fault. Even though only the van company's vehicles are permitted to park there. I'd hired the van to empty my recently deceased mother's house, but they have no sympathy for that and in this cost of living crisis are making an already expensive venture even more expensive, to my mind it's them comitting the crime. These drone-like folowers of iniquity are truly dreadful people.

22 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Ukcps is the worst company I've ever…

Ukcps is the worst company I've ever dealt with, I can't believe how rude and unprofessional they're, they must have discovered some loopholes in the UKs law, that they're so confidentin in abusing customers. I received a reminders letter from them saying that I should pay them £130 parking fine, I called them, asking for right to apeal, they said No, now it's sold to debt recovery company and gave me their number to call!, Debt recovery now say no it's £170 to pay!. They refuse to communicate unless paid them £170, how unfair and unprofessional is that.

2 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

£100 fine for being "out of marked bay"??????

I parked in The Coop car park in Albert Street Newark
I was using the bottle bank located within the carpark I received a parking charge through the post apparently because the front wheel of my car was halfway over the white line of the marked Bay .When did this become a crime ? I was not impeding on another parking bay and was only in the half empty carpark for 5 minutes .
UKCPS has only very recently put up signs regarding all the reasons why they can issue fines but until I went back to check I have never seen these signs before

18 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

How to make money - set a trap!!

£100 for a one minute 9 second stop to drop someone off, 2 yards into Trevelyan Square by the Viaduct Club in Leeds. Apparently, it doesn't matter that there are no signs to say you are entering private land and it just looks like any side street. It also doesn't matter if you leave as soon as you see the little sign across the road behind a builders fence. Who has really committed the offence here?

3 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Paid but still got tickets

I rent a private parking space under my apartment from letting agent since 27th Feb. I paid on every 27th by bank automatic transfer. I’ve got the tickets from April said that I don’t have a permit to use the parking space. Even I appeal on their website and show my transfer records they just keep sending me the tickets every week. Till now is July they still sending and don’t contact the agent to update my lease information. This is so annoying and ridiculous!

7 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Disgraceful!

I wouldn’t even rate these scammers one star. We appealed but was rejected. No email received from them re appeal and straight to debt collectors. £170 for a £60 fine, reduced to £144 for payment in good faith. This and all the other reviews above need to be sent to a regulator.

5 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Cowboys: If you have a genuine case - CHALLENGE

Having suffered at the hands of this disgusting company, I realise it is pointless engaging with them, as their response ignores every point raised. The only response one get's, is to inform of the right of UKPS Ltd to enforce their policies. However, they fail to recognise any points raise in the defence of the so called, alleged parking offence.I therefore suggest that anyone getting such a parking notification, who genuinely believes they have a justification to challenge do the following: Send a written appeal to UKPS Ltd outlining the mitigations - If it is rejected (which it will be) - follow the independent appeal process in writing.
Remembering, if UKPS Ltd ignore any point raised, and go to small claims court - you may then challenge the fact there are outstanding issues which have not been responded to, which may be used for halt the case, as the matter has outstanding questions. Write to the Levelling Up MP - Neil O'Brien MP - If enough complaints are made formally by genuine challenges, UKPS Ltd could be struck of from accessing the DVLA Database. I have no issue whatsoever in paying up where I am culpable of such an offdence, but when the company concerned act like cowboys and ignore genuine apparels, this is entirely another matter - it's not a case of can' pay, but will not pay bully boy tactics. If necessary, and you have evidence - GO ALL THE WAY TO COURT.

21 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Parking fine even though I have proof from them of payment

Just received a parking fine for £80 when I have the emailed receipt of payment sent by them - and was double checked for correctness to ensure I hadn't made an error. Also checked bank account and it was taken off. Can only appeal(!) by post. So means I will be out of pocket by the expense of printing everything off, and postage! Do I charge them for this? Shocking that they don't have an email address for appeals in this day and age.

3 kwietnia 2023
Opinia niezależna

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