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Informacje dotyczące firmy


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

15 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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1,8

Wszystkie recenzje

(15)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję

Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible service

Terrible service. I paid for parking that wasn't very clear to begin with. Then I realised they wanted a further 14 pounds so I cancelled immediately asking for a full refund. It has been nearly 3 weeks. I emailed them and they are saying another 5 days. I should of had my refund immediately. Further nire they ask you to use there email from there site to complain and then you have no record. You MUST email them from your own email account to keep a record of any communication for your own records. They told me it has been paid back but I must still wait so I now need to visit my bank
AvOID at all costs. Poor service and rip off Refunds. No doubt I won't get my full refund. I expect there will be an admin charge now

2 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Thieves

Just been fined £60 for overstaying by five minutes. Impossible to pay online and had to pay by phone. Needless to say, I will not use this car park again (there's a Council owned one five minutes walk away). So they've robbed me of £60 but have lost a couple of hundred in parking charges over the next few years.

13 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Best buddies with the IAS!

Perhaps if they reduced their bribes to the independent appeals service, they could make their parking fines more reasonable? Don’t bother engaging in an appeals process, it is completely rigged. Disappointing to see the corrupt ways in which some dishonest people opt to make a living.

28 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I have parked in this car park for…

I have parked in this car park for several years with no issues. I always paid and displayed my ticket. Since Complete Parking Services have taken over I have been issued with two fines. I now "owe" £200 reduced to £120 if I pay within 14 days. I had a valid ticket on both occasions. I will never park there again.

18 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

App payment failed, evidence ignored

Tried to extend parking via their Tap2Park app after receiving the expiry reminder. Multiple attempts failed due to the app freezing on “Processing Payment”, despite full signal.

Evidence was provided but ignored, and the appeal was rejected on template grounds. Paid the reduced charge to avoid wasting more time.

Very poor handling of a genuine system failure.

9 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

£100 charge for being 3 minutes and 56…

£100 charge for being 3 minutes and 56 seconds over a 30-minute limit.

Appeal rejected immediately. CPSUK state that no grace period applies whatsoever, even though common industry guidance suggests otherwise.

This model of enforcement appears to rely not on fairness or reasonable discretion, but on motorists being distracted, delayed, vulnerable or human for a moment. An overstay of less than four minutes resulting in a £100 demand feels deeply disproportionate.

If you value fairness, compassion or common sense, you may wish to avoid their car parks entirely. Companies operating like this don’t build trust. They exploit it.

And the landowners who choose them as providers are just as culpable.

15 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Please can I give zero stars

Please can I give zero stars. Downloaded app at car park at Burnsall, screen stated payment had been made. Letter arrived a week later stating non payment, please pay £60 fine. No phone line, no customer service. All reviews post letter on google and
Trustpilot give one star, very generous. Avoid like the plague!

22 października 2025
Opinia niezależna
Oceniono na 1 z 5

Horrendous company

Horrendous company. Paid for parking and have proof of payment. Sent me a demand for £100 saying I didn't pay. Then stated they would be applying for a CCJ unless I paid up.

Keep well away from this company.

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

Poor Administration

Paid a parking fine but kept getting letters saying it wasn’t paid however I have the receipt and bank statement proving it was, they escalated it to their solicitor saying I had 7 days to pay however I will not be paying a parking fine twice.

Impossible to get in touch with them over the phone so resolve issue and would strongly recommend they sort out their administration. Not impressed…

18 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid at all costs

Avoid at all costs. This company has a lot to answer. No Customer Service
Payment methods don't work.
Spent 2 days trying to pay.
Send letter out saying if you pay within 14days fine is £60. Letter took 17 days to get to me . The invoice said 14 JANUARY but wasnt posted until the 18th and arrived on the 29th.

29 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible company

Terrible company. Online payment facilities only in carpark which historically had been free of charge. Didn't have access to online QR code so ended up with a fine.

8 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Virtual criminals

I couldn't pay for parking as the cash facility wasn't working. I downloaded the app and then found you had to have Google pay in order to use the Ring go app. As I didn't have Google pay I left the car park. This took 12 minutes. If you are there longer than 10 minutes you get fined and no consideration given to mitigating circumstances. These people are just sharks who make it so hard to pay you incur a fine. Like others have said Avoid.

14 września 2024
Opinia niezależna
Oceniono na 1 z 5

AVOID

Zero stars. Claim to be a family run, ethical company - however they're just like all the other parking shark companies. £100 pcn for staying in a car park for 15 mins before having to give up as the only way to pay was via app or phone and neither worked on overseas visitors phone. Many people in front of us were having the same problem. They aren't interested in any mitigating circumstances, probably don't even read them as exactly same reply sent to both parties, just after your money. Avoid their car parks.

29 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Avoid - £100 fine if you drive in their car park!!!

Zero stars to this awful, evil and secretive company. They dole out £100 fines and don’t listen to explanations. Their parking notices do not make sense. Apparently, they charge you from the second you enter their car parks rather than giving you a grace period to get a ticket!!! They are currently trying to charge me £100 for being 5 minutes late. Read other reviews on Parkopeida (look at East Laith Gate in Doncaster as an example) and Google - avoid, avoid, avoid.

8 lipca 2024
Opinia niezależna

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