Exeter ValetPort Parking Recenzje 

90
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic service. We were greeted at the airport car park by a very friendly gentleman. On our return, the staff were there to greet us inside the terminal and helped to carry our luggage back to our... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What an excellent service! car collected at the ungodly hour of 4am - very prompt and friendly. Likewise on departure - someone waiting for me as I came back - I was driving out the car park as other... Zobacz więcej

Oceniono na 5 z 5

Accommodating, professional service. With great communication and a good price. Really convenient just parking outside the terminal. Plus held my name up on a board in arrivals which made me feel like... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service. We received a call as we were driving to the airport telling us our pickup man may be a little late (it was only a few minutes), we thought letting us know was a nice touch. Our... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa parkowania samochodów
  2. Lotnisko
  3. Międzynarodowy port lotniczy
  4. Parking

Napisane przez firmę

A New Way to Park at Exeter Airport. Secure storage, Uniformed Staff, Fully Insured Drivers, 24/7 Service, Flight-tracked Returns. ValetPort’s friendly drivers meet you opposite the terminal. We complete a digital vehicle condition check before taking your keys, so everything is clearly recorded. Your car is then driven by one of our drivers to our secure off-airport compound nearby. Your vehicle is stored safely, and keys are secured whilst you’re away. We track your return flight including delays. We then bring your car back and we meet you in arrivals so you can drive straight home without the need for waiting or shuttle buses.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

90 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(90)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 89

Napisz recenzję
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Oceniono na 5 z 5

Brilliant service

Accommodating, professional service. With great communication and a good price. Really convenient just parking outside the terminal. Plus held my name up on a board in arrivals which made me feel like a rock star. 10/10.

13 lipca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Hey Rock Star! Thank you for the kind review, we are really happy to hear that the service met your expectations! We look forward to seeing you the next time you travel!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Fantastic service

Fantastic service. We were greeted at the airport car park by a very friendly gentleman. On our return, the staff were there to greet us inside the terminal and helped to carry our luggage back to our car, even covering the prepaid ticket to exit the car park. Very reasonably priced as well, and much cheaper than parking at the airport. Would highly recommend and definitely use again.

3 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

We appreciate the positive review, all of our staff undergo rigorous bag carrying training to make sure they look after you on your arrival!

Seriously, thank you for the support and we look forward to seeing you next time!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Excellent service

What an excellent service! car collected at the ungodly hour of 4am - very prompt and friendly. Likewise on departure - someone waiting for me as I came back - I was driving out the car park as other passengers were still traipsing around with cases -thank you - highly recommended 👏👏

12 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Fabulous service

Fabulous service. Friendly professional service. Great communication and updates. Cheaper than onsite parking. My flight was delayed this wasnt an issue. I would highly recommend and definitely use again.

29 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for taking the time to review us. We know delays can be awkward, we have no hidden costs, if your flight is delayed on return we simply adjust our time to be at the airport to meet you as you land, we will always be tracking our customers return. No extra cost if it goes into the next day, like at other airports or companies!

We look forward to seeing you on your next holiday or travel!

The Exeter Valetport Airport Parking Team

Oceniono na 5 z 5

Amazing service

Amazing service, so much easier and cheaper than parking at the airport parking. Super easy. I would definitely use this service again, thank you!

5 lipca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the kind feedback, we try to make sure the whole experience is really smooth for you when travelling! We look forward to working with you many times in the future!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Excellent service.

Excellent service.
We received a call as we were driving to the airport telling us our pickup man may be a little late (it was only a few minutes), we thought letting us know was a nice touch. Our return flight was delayed but their man was there to meet us on arrival.
Our car was photographed all round on arrival and the mileage logged (it travelled 6 miles total for parking); both personnel we dealt with were very friendly, and all in all we received a very professional service.
I have no hesitation in recommending them.

5 lipca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the kind review, we are glad the service was professional and we pride ourselves on trying to keep good communication with the customers so the service is smooth! We hope to see you next time! Thank you,

Exeter Valetport Parking Team at Exeter Airport

Oceniono na 5 z 5

Fabulous service!

Such a fabulous, easy and professional service - thank you
Cheaper than any other option, completely flexible when our flights were messed around and greeted with a smile within minutes both ends of the booking … absolutely recommend them!!!

2 lipca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

This is really nice to hear, thank you! We are glad you enjoyed the service! We put alot into the whole customer experience, its always nice for us to meet such nice customers too!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Excellent service throughout

Excellent service throughout. Easy to book. On time and very good value.

3 lipca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the positive feedback on the service. We hope to see you next time you travel!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

5 Star meet and greet service.

What a great service. Our driver (Lewis?)was waiting when we dropped off the car and again in the terminal when we returned. No waiting around. A meet and greet, I would wholeheartedly recommend.

24 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the kind review. We appreciate the positive feedback on the service! We hope to see you again when you travel next!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Amazing service and highly recommend

We used this service and landed tonight! We were met by a very polite and enthusiastic Harry Potter looking blond lad. He had our name written on his colouring book and told us he’d just bought a Peugeot and it’s super duper fun! He paid for our ticket using his parents bank card and helped us with our luggage! Lovely kind and well mannered lad!

As we headed off his apprentice in training told us he’d parked our car “dead” straight for us and wished us a safe journey home!

Both then stood at the barriers and waved us off like Forest Gump on his shrimp boat!

Awesome service by the two boys!

23 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

The two apprentices appreciate the feedback, both are very confused how you know so much but are glad the service met expectations!

In the words of Harry himself: "I solemnly swear I am up to no good"

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Driver gave us a curtsy call an hour …

Driver gave us a curtsy call an hour in advance to check our arrival time and was there to greet us as we entered the Carpark which is directly opposite the main entrance so couldn’t be any closer. The driver was very polite and professional and wished us a safe journey.
The collection process was equally as professional , The Exeter Valeport staff we were waiting for us in the arrivals area and welcomed us back and provided us with the keys, directions to our car which was parked in the same Carpark opposite the terminal building. I must say the little gifts in the car were a very nice touch.
Three words would sum up our experience great great great and Exeter Valeport will definitely be our go to parking provider

5 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

It always great when we receive such a nice review! Thank you and we are all very happy that the service was up to standard for you!

We are glad you enjoyed the small gifts too!

Thank you!!!!

The Exeter Valetport Parking Team

Oceniono na 1 z 5

Very rude management

Unfortunately, our experience with Exeter Valet Parking was extremely disappointing.

We made the mistake of forgetting the key card for our Tesla, as we normally use our phones as the key and genuinely didn’t think about bringing it. We immediately accepted that this was our fault, apologised, and tried to work with the member of staff who met us on arrival to find a solution.

However, when her managers arrived, the situation became very unpleasant. Despite being able to see that I was struggling with a toddler, one of the managers approached my husband in an aggressive manner and informed us that we would have to pay £20 for them entering the car park, even though the parking fee itself was only £15. What made this even more frustrating was that they then sat in their car outside the car park afterwards, leaving us wondering why that couldn’t have been done in the first place.

Throughout the interaction, we remained polite, apologised repeatedly, and genuinely tried to find a solution. We suggested alternatives, such as driving the car ourselves to the car park and taking an Uber back or trying to access the key card digitally. When we mentioned that we might have to find somewhere else to park, the manager sarcastically replied, “Ha, yeah, it’ll cost you £250,” before walking away.

I completely understand that forgetting the key card was our mistake, and I wasn’t expecting special treatment. However, there is no excuse for the level of rudeness, aggression, and lack of professionalism we experienced. A difficult situation could have been handled with a little understanding and courtesy, but instead we were left feeling upset and unwelcome before our trip had even begun.

12 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Hi, thank you for the review and we remember the issue very clearly. This feels a little out of proportion but actually we can understand why you'd be upset.

From our perspective, it was a difficult situation as without a car key, we needed to download the app which due to permissions would mean that the exact same driver would be the only one we could use to return or move the vehicle and the young lady who remained with you at the time due to your request was due to go on holiday.

That day there were a lot of movements of vehicles and this meant that a manager had to be called in, to drive a further member of staff into the airport to try to download the app. The car park by this point had likely cost £15 judging by the rates, a manager had been brought in from home to drive a 2nd member of staff to the airport, so say 1hr each on minimum wage x 3 people thats £39 minimum plus £15 in costs being incurred, furthermore we would not be able to guarantee that member of staff could be available to return your vehicle so unfortunately it was simply, unfortunate for everyone.

The manager mentioned the high cost of leaving the vehicle in that particular car park as the fees were £45 per day(now £50) and the night before someone had paid £250 at the machine and he had seen that.

The staff in attendance said the guys were really nice and the manager felt the same and the reason to end the situation was simply that it wouldn't work out and we agree, the lady was struggling with the toddler and that would explain why she was a little more irate than the guys. But it was actually the man with the Tesla that suggested just parking it himself. Our Manager simply agreed with him and so we all left.

All in all, there was little we could do in the situation, we need the keys and we can't as a business incur costs almost amounting to the cost of the parking with us.

The manager also agreed to full refund, did that immediately on return to the office with the following email sent to you to confirm:

"Dear Tallan,

Good afternoon,

We are just mailing to let you know that we have processed a full refund for your below booking.

We apologise for the inconvenience caused to you and your family. If we just has the keys, the service is very smooth.

We hope you at least now enjoy your holiday.

Thank you,

Kind Regards,

The Exeter Valetport Parking Team!"

So we apologise for the difficulties encountered but do feel that your review is written out of context and in anger.

We hope you had a nice holiday though!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Excellent service from dropping the car…

Excellent service from dropping the car off to collection. Driver was waiting when we arrived at the airport and when we got back with the car. Also very friendly and smartly dressed.

18 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the kind review. We are glad you had a good experience and look forward to seeing you again when you travel from Exeter!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Excellent service on arrival and…

Excellent service on arrival and collection. Couldn’t have been any better. Good value compared to other parking options too.

15 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Great to hear we are competitively priced and the service meets expectations. We hope to see you next time you travel!

Thank you,

The Exeter Valetport Parking Team

Oceniono na 5 z 5

All good

All good, out and back, all on time, nice people!

15 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for taking the time to review us, it really helps us out! We look forward to seeing you again next time!

EVPP Team

Oceniono na 5 z 5

Straightforward with no complications

Straightforward with no complications, couldn’t have gone any smoother.
Will definitely use again !!!

12 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Fantastic to hear this! We put alot of work in behind the scenes to make sure we are perfectly on time and all is smooth.

Thank you,

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Excellent service

Excellent service, greeted at carpark within 10 minutes of arrival, text service also excellent, smoothly stress free service, was met at departures on return, guide took us to car and even took a suitcase, car also valeted while away and nice smelly air freshener left , lovely gesture.
Would highly recommend!

6 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the kind review. We will always do our best to offer a great service at a competitive price. We hope to see you again next time you travel!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Amazing service

Amazing service. Plane was late by 1 and 1/2 hours and they still there waiting.. Will use again

14 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

Thank you for the kind review! It was no problem at all to wait for the flight, we tracked it and arrived not too early. We look forward to seeing you next time!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Faultless and highly professional…

Faultless and highly professional service

I had a fantastic experience using Exeter valet parking for my recent trip. The drop-off process was incredibly smooth; the driver was punctual, uniformed, and very polite. They completed a quick digital vehicle check before taking my keys, which gave me great peace of mind.

On my return, the team tracked my flight and was already waiting outside the arrivals area with my vehicle. It completely removed the hassle and stress of airport parking. I will absolutely use this service again and highly recommend it to anyone flying from Exeter. THANKYOU I GENUINELY APPRECIATE THE STRESS FREE SERVICE YOU OFFERED.

8 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

We are really happy to see that the service was stress free for you! We designed it to be exactly this! A little annoying that the airport just made a drop off £15 each leg!! But the team will get together and adjust to ensure we continue to offer travellers a stress free way to park that is the most convenient way to park at Exeter whilst also being competitive!

Thank you for the great review!

The Exeter Valetport Parking Team

Oceniono na 5 z 5

Arrived 4am in exeter and they picked…

Arrived 4am in exeter and they picked up car by terminal 🙂 on return flight was early and they were there waiting for us ..Excellent service. Will definatly use again ,and a free keyring 🙂

11 czerwca 2026
Opinia niezależna
Logo Exeter ValetPort Parking

Odpowiedź od Exeter ValetPort Parking

We are so pleased that the service went well for you and we figured at least the keyrings are usable ones!!

We look forward to seeing you again!

The Exeter Valetport Parking Team

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