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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Gutted, I researched where I was supposed to go in Leeds City Station CP and duly arrived, and on a steamingly hot day saw my son with suitcase waving at the entrance. I instinctively stopped, he hopp... Zobacz więcej

Oceniono na 1 z 5

I appealed my parking charge and i have had no correspondence at all. There is no email or number to call to discuss this with, leaving me no choice but to pay £100 to avoid further escalation, as now... Zobacz więcej

Oceniono na 1 z 5

Very dishonest company, all about making as much money as possible from vulnerable people in this busy lifestyle. They make millions per year from hard working people,

Oceniono na 1 z 5

only If I could rate them minus… received a ticket which wasn’t my liability but got it just because the car is mine. tried contacting them including posting a letter, no response just more threat let... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

  • LS15 8ZA, Leeds, Zjednoczone Królestwo

  • ukcps.com

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Bardzo słaba

Wynik TrustScore: 1 na 5

224 recenzji

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2 gwiazdki
1 gwiazdka

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Wszystkie recenzje

(224)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

What a disgusting company

What a disgusting company. I appealed a parking fine and instead of writing to me to let me know if it was accepted, a letter was sent to me by Trace Debt recovery tripling the original payment. To add salt to the wound it said they had “repeated the warnings sent out. I tried to speak to the company but to no prevail they have absolutely masked every avenue you can to try make contact. What a fraudulent company robbing innocent people who actually have done no wrong! And on a Sunday evening too at an empty gym car park!

3 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Shame there's not a negative review…

Shame there's not a negative review available.

Conning, Scamming, Horrible vile company praying on peoples vulnerability by using scare tactics of Bailiff's and court action to underserving people.

I hope the law changes and put these cretins and dregs of society out of business like they did the wheel clampers.

6 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Mistakenly went into a carpark for an…

Mistakenly went into a carpark for an appointment tried phoning the ukcps a fair few times finally got through 6 days later. Ukcps checked their system and the infromed me that if i had a ticket it it would have shown by now and it didnt. Few days later i recieved the ticket in the post. Yep thats good of them 👍🤬🤬🤬🤬

6 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely disgusting 'company'

Absolutely disgusting 'company'. Issued an overstay parking fine for 11 mins despite the fact I Ieft said carpark and returned hours later. Apparently their 'cameras' don't show this and they cannot send me the CCTV. If I appeal further the generous discounted rate won't stand.

9 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Total con men

Total con men, appeals are not answered. I will not be paying them for being stopped ( not parked).manned telephone lines between 11am and 1pm Monday to Friday so unable to contact them due to work commitments. No email address. I will fight them all the way. They threaten debt collectors and court . I have proof of my appeal and proof that they haven't responded.

2 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Ukcps a vile and discussing company

Parked in a free carpark at a small shopping area in Dewsbury, where most of the most popular cheaper stores are now situated. I was unaware this carpark had a time limit and that it was an unreasonably short 2hr limit (especially given the stores there), and I'm usually pretty good but I didn't notice any signage up, suggesting there isn't any or there not too easy to spot (I'd say seems like entrapment to me).
I was over time by 18 minutes then a week later I got a parking fine notice through the door from a company that I am fully aware do not care about people or their situation, and are never willing to help you.

I can't help feeling that the 2hr time limit is deliberately set to be legally able to defraud people, as they have to know that for anyone to shop in more than a couple of the 6 large stores is not enough time fore normal younger healthy people, let alone oap's, older people or disabled people like I am myself. And given the time of year when people are starting to do their Christmas shopping makes it especially vile. Its just a totally disgusting and vile way to make money and the shopping store companies on the site should also be ashamed to be associated with such a vile company, and this happening can only have an adverse effect on their own businesses. I had wondered why I have never seen this carpark even half full, I just thought it was because I was there early to mid week normally, but I guess that's probably not the reason after all, as I have read in numerous places now, that a lot of people who get trapped into these fine, just decide not to go back, hence the stores loosing customers due to vile, disgusting, entrapment thieves.

20 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Unfair Appeal Process and Unreasonable Demands from UKCPS Ltd.

I am writing to express my frustration with the parking charge notice issued by UKCPS Ltd. and the unreasonable appeal process. I find the request for irrelevant personal information, such as bank card details and crime reference numbers, to be completely unnecessary and unrelated to the parking charge dispute.

1. Unnecessary Information Requests: The appeal process requires personal details that are completely unrelated to the parking charge. I have not reported any crime nor do I see how bank card information or vehicle sale details are relevant to the appeal process for a parking charge.

2. Complicated and Unfair Appeal System: The complexity of the appeal system, with excessive demands for irrelevant information, is unfair and makes it unnecessarily difficult for customers to dispute charges. This discourages people from appealing and feels like an attempt to force payment without giving a fair chance to challenge the charge.

3. Threatening Language: The parking charge notice includes threatening language regarding enforcement action, including court proceedings and extra charges. This creates unnecessary pressure on consumers, making it harder to dispute the charge without feeling intimidated.

Given the above points, I strongly urge UKCPS Ltd. to:

Remove irrelevant and unnecessary information requests from the appeal process.

Simplify and make the appeal procedure more transparent and fair.
Stop using intimidating tactics that undermine customer trust.

This experience has been very frustrating, and I feel that UKCPS Ltd. should review their approach to customer complaints and appeals.

18 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Horrible

Horrible, horrible people.

Scamming a disabled person and would not help.

I'll be cold this winter after they delayed and delayed helping when I was querying the charge.

For context, the website of the place I visited said on the website there were parking spaces.

When I realised this had changed, I went and moved the car within a few minutes.

17 października 2024
Opinia niezależna
Oceniono na 1 z 5

Just received a letter from this cowboy…

Just received a letter from this cowboy company saying I was parked over the time limit , I WAS NEVER PARKED AT ANY PIONT , it was a McDonald’s drive through ,
I have never parked there for years , I regularly get a coffee ON VARIOUS DAYS but NEVER NEVER PARK , this has to stop , how can they get away with this ? I will not be paying a penny !

26 października 2024
Opinia niezależna
Oceniono na 1 z 5

BEWARE….after receiving a parking fine…

BEWARE….after receiving a parking fine I used the appeals procedure they provided, I never received the appeal result just a Final Demand. I rang UKCPS numerous times the person on reception could not answer any questions and refused to give me an Email or contact number of anyone higher in the company who could help, my only option was to write to the address given on original fine letter, which I did to receive no answers just more slightly threatening letters and demands for money. I even sent a postal order for the original £60 on the day after I eventually received my appeals response in letter, but as by this time it was past the cut off date the postal order was returned……fast forward 10 months after I have received letters from debt recovery and legal companies. I wanted to fight for a fair result but I am so sorry to say due to the stress it’s caused I have finally given in and paid the balance which now stands at £170……working in the caring profession I was probably naive UKCPS will NOT engage in any communication they DO NOT CARE about your circumstances, they have one aim and that is to get as much money from you as possible, they should not be allowed to work in this way.

26 września 2024
Opinia niezależna
Oceniono na 1 z 5

UKCPS LTD - make yourselves more contactable and RESPOND to appeals/complaints

The only way to appeal is via their website. There is no option to send a copy of your message to your own email address. No response yet and I have read that they don't but will be quick with the follow up letter demanding the increased charge, Personally I feel land owners who employ this type of parking security should review more thoroughly. Remember they are NOT OFFICIAL parking fines. Official pf's are issued by the POLICE & LOCAL COUNCILS
Check out too Companies House.

2 września 2024
Opinia niezależna
Oceniono na 1 z 5

Absolute con artists who just want your…

Absolute con artists who just want your money.
Outside marked bay for 2 minutes 46 seconds with engine running reading their notice.
Appealing is a waste of time. They don’t deserve one star.
Avoid their car parks.

20 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

UKCPS taking our money for doing nothing

Ukcps appears to be a company who makes vast sums of money by having no real purpose apart from scamming unsuspecting people from their hard earned cash.
I have just paid a £60 so called parking charge for sitting in my car waiting for 10 minutes, for my daughter to return from collecting her son’s happy meal. I couldn’t use the premises car park as it was full. The access road around this area turns out to be privately owned and is monitored by this company.
So beware when visiting businesses located in these types of areas because unscrupulous people like these are just waiting to steal our money.

24 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible

Terrible, recieved a charge for £160 for parking outside a retail outlet that I visited in an empty car park in January, total stay under 30 minutes. I recieved a debt recovery letter for allegedly being a non-customer parking in a customer only car park. I am unable to appeal because appeal window already closed at first notification of fine. Unfair entrapment of motorists with no right of appeal and threats of legal action and CCJ. Disgusting. I have paid because I have no option but I consider it extortion under threat. There is no justice in this.

27 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Just received a ticket claiming they…

Just received a ticket claiming they attached a notice to my car window which didn't happen! For parking in manchester central car park. I have bank records showing i paid everyday there. I called them and she said follow the appeal details on back of letter. On the letter there is nowhere to appeal it just says you cant appeal because 21 days has passed!

There is no way this is legal! How has DVLA given them my private home adresses details? I heard whilst i was parking it was run by gangsters on my last day! This shows it’s a complete criminal scam! Even the website is not a secure site!

I hope they do the same to a solicitor and this scam gets shut down!

23 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Disgraceful company and unfair parking charging

An absolute disgrace of a company. I have lived above their car park for the past 11 months and have consistently displayed my parking permit at Peel Court car park to comply with their regulations.
A couple of weeks ago, my car was undergoing maintenance, so I borrowed another vehicle for a few days. After getting my own car back, I forgot to swap over the parking permit from the borrowed car to my own car and ended up receiving two parking tickets of £120 for the couple days I had forgotten to transfer my parking permit over. Bare in mind, the parking lot is NEVER full and needs a code/remote to access anyway...

I find this extremely disproportionate, considering I am a resident above their car park and have complied with the regulations for months. This was a one-off incident, yet I was penalised heavily.

I appealed both parking charges and asked for leniency considering the circumstances I was facing and would have appreciated even a reduction in parking charges, despite complying with the parking regulations ever since living here. Unsurprisingly, both charges got declined and now due to pay £120 for this one off incident.

22 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

It's an absolute disgrace that in the…

It's an absolute disgrace that in the UK, supposedly a democracy, so-called "companies" such as this are allowed to extort money from people. They are even assisted in this by the DVLA providing people's confidential information.
People who vote, this is what your voting has resulted in. Well done.

11 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Disgraceful company

Disgusting company charging for an 18 min over stay in a free car park when I was ill!
People can hardly afford to feed themselves and you think this is appropriate.They are everything wrong with Britain today and an absolute disgrace! I'd advise everyone to shop online from now on. I shall not be visiting any retail parks ever again and let the shops go bust! PARKING IN A FREE CARPARK IS NOT A CRIME AND SHOULD NEVER INCUR A FINE.
UKCPS CAN GO FORTH AND GET ?????

1 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

received a ticket for parking in a…

received a ticket for parking in a disable bay, would not ever intentially do this, marking on the floor worn away, raining when arrived and no sign, appealed but no response then a fine through the post, so I responded and then an increased fine!! cannot speak to anyone must all be done through writing.
totally pointless excercise as its another way of robbing the motorist absolutely wrong. experience does not even deserve a single star

4 czerwca 2024
Opinia niezależna

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