Professional and courteous. I have mobility issue due to injury. I requested for a wheelchair from the entrance,and the MRI Technician kindly wheeled me into the MRI unit. The MRI procedure took aroun... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not entirely scans fault but this was not even close to as fast as advertised. 1 week delay until appointment because site messed up, now it's been nearly 2 weeks for results... with the best will... Zobacz więcej
Reakcja na opinię
The team at Taunton were extremely kind and patient with me when I had the MRI as I suffer with claustrophobia. The Doctor with Scan com who I also spoke with before and after the MRI was extremely e... Zobacz więcej
Reakcja na opinię
Booked online, recieved a call from a clinician the next day. Appt was 1 week from date of booking and results received in 2 days. Excellent service and gave me piece of mind whilst waiting for NHS in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje o Scan.com UK
Napisane przez firmę
Scan.com is the UK's leading provider of private diagnostic scans, partnered with over 150 scanning centres nationwide. Search for MRI, CT and ultrasound scans, and book online in minutes. With fast referrals, quick digital results, and dedicated support from our clinical team, we'll help you get the answers you need when they matter most.
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- uk.scan.com
4,4
Doskonała
4 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect and seamless service if you need a private scan to bypass NHS protracted and bureaucratic wait
Perfect and seamless service if you need a private scan to bypass NHS protracted and bureaucratic wait. Obviously you need to be aware and confident about what to do with the results. Results won’t tell you what to do with the report or the results!
20 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
The booking process and people i spoke…
The booking process and people i spoke with when getting confused were great.
Nothing to show I received a discount through bring a member of Simplyhealth so would be goid to know what it was.
Conversation with consultants was quick and short.
16 marca 2026
Odpowiedź od Scan.com UK
Hi Mary, thank you for sharing your experience. In order to receive your SimplyHealth discount, you do need to book via SimplyHealth so it can be linked to your membership.
Best Wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
I booked the scan via the website
I booked the scan via the website. When I arrived at the scanning hospital my appointment was not on there system.
Had to call scan.com then wait for it to be reorganised later in the day.
2 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback.
Best wishes,
Scan.com Team
With one exception
With one exception, most contacts were excellent. The staff at the centre were helpful, friendly and professional. I was very impressed with speed with which the report and images were available - within 24 hours. The one exception mentioned is that the actual venue information could be made more obvious when confirmation emails are sent.
19 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Booking process was a bit chaotic
Booking process was a bit chaotic. The initial choice of appointment time is meaningless, and although the confirmation email said I would get a confirmation phone call before 5:00 pm that day, I didn't actually get called until days later, and after the original appointment time.
19 marca 2026
Odpowiedź od Scan.com UK
Thank you for your honest review. We’re glad that your scan and results met your expectations, but we’re sorry to hear there was a delay in communication. This isn’t the experience we want to deliver, and we’re reviewing your feedback internally to improve.
Best wishes,
Scan.com Team
I'm still waiting for details...
19 marca 2026
Odpowiedź od Scan.com UK
Thank you for your feedback. We can see that you are in receipt of your scan images and report. If you have any queries or require any further assistance, please do not hesitate to contact our patient services team, who will be happy to help.
Best Wishes
Scan.com Team
Odpowiedź od Scan.com UK
We really value your feedback, thank you for taking the time to leave us a review;! We're so pleased to hear that you had such a great experience!
Best wishes,
Scan.com Team
It put my mind at rest!
I had a great experience with scan.com. I have used them before. The website is very easy to use when booking and very easy to follow. They are also super helpful when the relevant member of staff calls you back to make sure you are going to have the relevant scan for your needs. It put my mind at rest.
21 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Straight in and and made welcome
Straight in and and made welcome
Returned results quickly
Great staff
13 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Excellent experience and I had the…
Excellent experience and I had the results in less than 2 days! Having a doctor patiently interpreting the MRI was wonderful.
Thank you very much!
17 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
straight forward
everything straight forward and the staff made visit at ease and pleasant
17 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Great communication and clear pricing
Great communication and clear pricing. Very friendly staff and good facilities, heard back about my results the next day from a consultant.
13 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Quick but not perfect
Got a same week appointment and results in a few days. The one I booked and paid for online turned out not to be available but I got one the following day. There is no waiting room. I was asked to go back and wait in my car. I met an elderly lady who was standing outside the scanner unit in pretty awful weather waiting for her husband. Apparently her request to wait inside was declined.
12 marca 2026
Odpowiedź od Scan.com UK
Thank you for taking the time to leave us a review, we really appreciate your feedback.
Where scans take place in a mobile unit, space can be quite limited, as these sites are primarily designed to accommodate the scanner itself. However, we understand that this can impact comfort and overall experience, and we’re sorry for any inconvenience this caused.
Best wishes,
Scan.com Team
Absolutely insane to me that this…
Absolutely insane to me that this company will allow you to book and pay for a scan BEFORE they then phone you for a 'consultation' and then charge you half the cost if they deem the treatment to not be appropriate.
18 marca 2026
Opinia niezależna
Odpowiedź od Scan.com UK
Thank you for taking the time to share your experience. We'd love to be able to look into this further, so we have requested information from you to locate your order.
We hope to hear from you soon so that one of our team can reach out to resolve this.
Best wishes,
Scan.com Team
Helpful, fast and efficient.
A. They were the most reasonable priced (and incidentaly, the closest.)
B. I arrived early but was seen almost immediately.
C. I had started the paperwork, but my assistant took that over and completed it very quickly.
D. I kept my clothes on apart from my belt and shoes.
E. Everything was very clean, calm and efficient.
F. The staff were all very helpful and friendly.
13 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Very quick to book an urgent appt
Very quick, very good 👍
Only slight downside was that there were 2 men in the unit no woman on site.
It felt a bit uncomfortable especially when I had to take off my bra! Still kept my t-shirt on thank goodness.
12 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
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