Professional and courteous. I have mobility issue due to injury. I requested for a wheelchair from the entrance,and the MRI Technician kindly wheeled me into the MRI unit. The MRI procedure took aroun... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Not entirely scans fault but this was not even close to as fast as advertised. 1 week delay until appointment because site messed up, now it's been nearly 2 weeks for results... with the best will... Zobacz więcej
Reakcja na opinię
The team at Taunton were extremely kind and patient with me when I had the MRI as I suffer with claustrophobia. The Doctor with Scan com who I also spoke with before and after the MRI was extremely e... Zobacz więcej
Reakcja na opinię
Booked online, recieved a call from a clinician the next day. Appt was 1 week from date of booking and results received in 2 days. Excellent service and gave me piece of mind whilst waiting for NHS in... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje o Scan.com UK
Napisane przez firmę
Scan.com is the UK's leading provider of private diagnostic scans, partnered with over 150 scanning centres nationwide. Search for MRI, CT and ultrasound scans, and book online in minutes. With fast referrals, quick digital results, and dedicated support from our clinical team, we'll help you get the answers you need when they matter most.
Book a Scan Private MRI Scans Private Ultrasound Scans Private CT Scans How It Works FAQs Contact UsOur Locations
View all our locations
Dane kontaktowe
Zjednoczone Królestwo
- uk.scan.com
4,4
Doskonała
4 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Quick and efficient service would…
Quick and efficient service would reccommend. Well organised everything clearly explained.
24 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
All was very good..
26 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
Impossible to contact them NM53994
Order Ref NM53994
Booked a scan on 07/03/2026, got the referral on the 08/03/2026, the scanning centre couldn’t do date selected so not sure why have the option on website. Had the MRI scan at the Harborne hospital on 20/03/2026 was told results in 3-4 days still nothing.
Impossible to contact them phone line no agents. Live chat no agents, as option to chase results but they don’t get back in touch.
If I don’t get the report shortly a chargeback will be used against them, when you can’t even speak to anyone it’s very poor.
Avoid at all costs
6 marca 2026
Opinia niezależna
Odpowiedź od Scan.com UK
Thank you for taking the time to share your experience, our team are looking into this as a priority.
Best wishes,
Scan.com Team
Booking made one location that turned to be unavailable so got move to another less convenient. Scan report took longer than expected to come back
Booking made online at one venue that turned out to be unavailable so got moved to one less convenient. Scan report took longer than I hoped to be returned - 9 days
18 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback!
Best wishes,
Scan.com Team
Still no report on Right Biceps Femoris…
Still no report on Right Biceps Femoris despite asking twice.
You replied that the Scans were reported but you obviously didn't read them. There was no report on the right Biceps Femoris. Still very much a minus 1 star if I was able to grade them. They need the chief to review the scan and get it done properly.
DH Registered Nurse and patient.
26 marca 2026
Odpowiedź od Scan.com UK
Hi David, we can see you were scanned on 25/3, your report was received 26/3 and your order has been completed. Your report is available in your dedicated patient portal to download.
Best Wishes,
Scan.com Team
Straightforward and prompt.
Very prompt service, competitive price. Friendly and knowledgeable staff.
26 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
I would recommend using Scan.com
I had a really good experience using Scan.com. The appointment for the scan was within a week and reported within 48 hours. I chose to use an NHS provider near to my home.
26 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Helpful polite and didnt rush things…
Helpful polite and didnt rush things assured me at every point
22 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Very straightforward and well…
Very straightforward and well organised.
There is no waiting room at the mobile unit at Fatima Health Centre so stay in your car!
24 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Simple and easy process
9 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Dr Sandhu who carried out my initial…
Dr Sandhu who carried out my initial assessment listened to everything I had to say and validated all my concerns. My scan was booked and the hospital called me to offer me an earlier appointment. The staff there were very caring and patient with my poor attempts to get into position. The results were quick so I didn't have too long to become anxious. I have no hesitation in recommending Scan.com.
13 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're thrilled you would recommend scan.com.
Best wishes,
Scan.com Team
A reassuring experience.
The check in at the premises was straightforward. I didn’t have to wait long to go through to my appointment. I was spoken to,by the nurse in a clear ,respectful manner about the procedure I was undergoing,which I found reassuring..
The procedure itself was straightforward with no delays and when finished it was explained to me how I would receive my results.
19 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so glad to hear that you felt supported and well looked after by our team. We know how important it is to feel informed and reassured during a medical journey, and we’re delighted that we could provide that peace of mind.
Best wishes,
Scan.com Team
Efficient, helpful and cost effective
Very responsive and helpful. I found the process easy to follow, there was lots of choice for where I could have my scan and the the costs were reasonable. When I needed to make a last minute change the team did this quickly and without fuss. I would highly recommend
13 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so glad to hear that you felt supported and well looked after by our team. We know how important it is to feel informed and reassured during a medical journey, and we’re delighted that we could provide that peace of mind.
Best wishes,
Scan.com Team
The staff very friendly the response…
The staff very friendly the response was quick my cardiologist explained in full detail very polite my overall experience was excellent thank you.
19 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Excellent Service
Everything about the service was excellent. It was quick, efficient and I got the results the day after the scan.
22 marca 2026
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're so happy to hear that you had such a positive experience!
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're thrilled you would recommend scan.com.
Best wishes,
Scan.com Team
Odpowiedź od Scan.com UK
Thank you so much for taking the time to leave us a review; we really value your feedback! We're thrilled to hear you were pleased with the staff and our communications.
Best wishes,
Scan.com Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.