I bought “The Lady with the Little Dog” dress, which Turn Black lists on its website at $183. It is made from linen and cotton, two natural materials I choose because I expect them to be durab... Zobacz więcej
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Zobacz, co mówią recenzenci
The company is led by a woman, that I like very much. She is designing clothes for women, which a from the best materials India has to offer and the craftmanship is outstanding. The service is so fr... Zobacz więcej
The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Zobacz więcej
We had ordered a skirt in a usual size S but unfortunately it turned out to be a tad large. The whole exchange process was super seamless, the skirts were despatched, picked up for return, and replace... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
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Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
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ok experience w caveats
UPDATE:
The hopsack weave cotton fabric is terrible: it is a MAGNET for dust, lint, hair, everything!!! I've treated w fabric softener and antistatic but my god, I can't even wear the dear Anna set because of this issue. It really sucks because I like the set and wish it was in linen or cotton gauze.
Check the fabric content before purchasing from them: avoid the "hopsack cotton weave" at all costs. Go w their other fabrics.
It's also evident that they did not actually customize my order despite the fact I put customization measurements in both the "notes" and "customization" boxes on the order sheet.
Overall, I will probably find some different companies to order my linen clothing from, and there are lots of choices on Etsy for this.
Old review:
The clothes are well made, high quality, however, the fabric I received for the Dear Anna set in "hopsack weave cotton" feels a bit rough and stiff. It did soften a bit after putting thru the wash and my guess is that it will soften more with wear. Just kind of wish I'd chosen a different outfit in either the linen or cotton double gauze fabric which both would have been softer. On the bright side, the hopsack cotton does feel like it'll be very durable and last. Just wish it was a bit flowier and softer. The dress I got in linen and chanderi silk is beautiful - also felt a bit stiff when recieved but I realized after washing it that they just really press the clothes before sending. They just need to be worn in a bit. Very high quality stitching and handiwork. The clothes came in lovely packaging as well. Overall a decent experience although I'm not entirely convinced of the price point - I'd be disappointed if I had paid full price for the hopsack weave set but I got them on sale thankfully. I'd be interested to try some of their other linen clothes to compare their inventory (when they go on sale!) because overall I think it's a good brand w well made unique pieces. My order took them 10 days to process but once it shipped I received it very quickly (in Canada).

Odpowiedź od Turnblack
Fantastic service and quality
Fantastic service and quality !
I have just received my beautiful dahlia dress , just a few days since I ordered it It is beautiful, fabulous quality and beautifully packaged as well .
Thank you Turn Black ; I will be ordering again . Excellent x
You realize every single review has…
You realize every single review has been posted in the last 15 days exclusively for Black Friday? And you are su post to be sustainable and ethical

Odpowiedź od Turnblack
Honestly super happy with the quality
Honestly super happy with the quality! it feels so soft but nice and firm looking! super amazing cutting, have been a returned customers for 3 orders! honestly my favourite clothing brand!
I am a UK18 (mostly)
I am a UK18 (mostly), I ordered an XXL and I can say that their sizing is accurate and fits so well! I love the linen blend and the dress itself looks so elegant and hangs well. Will definitely be ordering again!
Thank you Turn Black!
Couldn’t have asked for a better sustainable clothing option! Affordable yet splendid workmanship. Quality is A1, something I’ll wear for season after season. A great experience, indeed!
I purchased from Turnblack and in all…
I purchased from Turnblack and in all honesty their clothing is beautiful and so is the quality, their customer service is the issue. Not the performance of their customer service, that too is "professional" but they dealt with my issue in a sort of "our hands are tied" which really felt more like: we're grasping our own hands behind our backs and telling you they're tied. I ordered clothing from them and put my measurements into the "customization" box that they tell you to use when asking for pieces to be made to your size. When my items arrived it was clear they weren't customized. I contacted them and was told that they never received my measurements in my order. They sent me the transaction receipt of my order and they sent me examples of receipts of purchases that had measurements documented. Here's the twist, when checking out there are two boxes, a notes box and a customization box, the site says specifically to use the customization box to list measurements, the receipts they sent, where measurements were shown, were when people used the first box not the customization box, I brought it to their attention, they didn't respond to my observation. My vibe is that they're more than aware of this but it serves them to respond with "it's not our fault" and suggest that they can help if you return the items on your dime. It costs $300 to return. So all in all, I love their items, but I don't like the ethos of their business. I got a beautiful dress out of it though and I really wanted to purchase other pieces but they've lost me as a customer.

Odpowiedź od Turnblack
No customer service at all
Terrible customer service - they never came back to me via email and facebook page, simply left me on seen. I have been waiting for my package for a month already (it is somewhere on hold for two weeks now) and I cannot track it with my local postal service. Never gonna buy from them again
Updated. After I made a claim for a money refund via Paypal, customer service wrote to me but was not helpful at all. By that time the carrier has initiated the return to the sender package and nothing could be done. The cs said sorry and asked to delete my negative review bc they are a small business and every review matters. Btw they promised to make a refund themselves but went silent afterwards and I got my money back only thanks to filing the claim via Paypal.

Odpowiedź od Turnblack
Don't be lured by the dark side
I think it's important that I write this. This company is a SCAM. Do not fall for their attempt at convincing you to buy directly through them after their website fails. Paypal strongly advised me to avoid their fake PayPal invoice requests. I can only guess the other 'reviewers' for this site are sock puppets.
Pity as the clothing looks great even if the company isn't. Another Instagram based con.

Odpowiedź od Turnblack
Amazing fit and excellent quality!
Turn Black is Awesome. I'll be returning to purchase more!
TurnBlack clothing is made very well, they accommodated my custom size perfectly (I'm very petite, and now finally have the black maxi of my dreams), it's priced very well, and the shipping was supremely fast, especially coming from overseas. Thank you so much! I'll definitely be returning to purchase more, and I've already told so many friends about this awesome brand.
High quality clothes, made to fit
High quality clothes, made to fit, delivered quickly, ethically produced. Interesting designs with a subtle edge, unlikely to be found elsewhere. Turn Black’s “made to your measurements” service (offered on any order, if you request it) is a real plus if you don’t fit neatly into a standard S/ML category or if you’re not sure which size is for you. I made a mistake in my measurements which they picked up and checked with me straight away, which gave me confidence in their process. And their prices represent excellent value for money. I will be ordering again.
5 stars.
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