Turnblack Recenzje 

177
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Products are great. I ordered the wedding size but they have excellent customer service. Very responsive - picked up the items and sent the alternative sizes very promptly. Archana was very helpful.

Oceniono na 5 z 5

The company is led by a woman, that I like very much. She is designing clothes for women, which a from the best materials India has to offer and the craftmanship is outstanding. The service is so fr... Zobacz więcej

Oceniono na 1 z 5

scam company. pays for bot engagement. doesn't offer returns. is sneaky about their cancellation policy. even if your order is still processing, they won't cancel either. they don't care about sustain... Zobacz więcej

Oceniono na 5 z 5

The brand is unique and niche !!! Fabrics are top quality.. designs are classy ! I have loved all the work of the brand . Sizes have to be checked with the the chart or the website representat... Zobacz więcej


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

177 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
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Oceniono na 5 z 5

Love at first try!

I ordered there for the first time and was impressed by the fast delivery to Germany, even though all my 4 clothes items were custom-adjusted to my measurements! The quality and craftsmanship are amazing, and I'm already looking forward to adding more Turn Black to my closet.

20 maja 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you so much, Gabriela! Means a lot.

Oceniono na 5 z 5

Love my TurnBlack dresses!

I am a huge fan of TurnBlack, classic designs ethically made - and the game changer for me is having the option to provide your own measurements if you fall outside the size chart! I am based in Canada so it took a while for my order to arrive and I had to pay duties & customs, but this was noted on the website so knew that would be the case. Was worth the wait and the price, I get so many compliments on the Can We Dance dress!!

30 czerwca 2022
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Big thank you, Megan!

Oceniono na 5 z 5

Everything about Turnblack is great

Everything about Turnblack is great. From the ease of using the website to the customer service chat and email responses when I had questions about each product particularly on sizing and fit. The detailed measurements are accurate. I received the items and it fit perfectly. I first ordered in 2021 and then again in 2022. Planning another purchase soon. Very good quality and design.

1 czerwca 2022
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you for your support, Eliza! Little things matter and we appreciate it.

Oceniono na 5 z 5

Literally TurnBlack and no going back

Buying trousers from anywhere else feels stupid now. My Turnblack trousers are just perfect. The fit is great. The fabric, extremely high quality. And it's a trouser for all seasons, as opposed to most trousers in the market that broil one's lower body in the summer.

29 maja 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

THANK YOU! <3

Oceniono na 5 z 5

Luxury feel, great value, ehtical business.

I've purchased clothing twice from Turnblack, and both times (Black Dahlia dress and Moonlight pants) it's been a 10/10 experience. The clothing is breathable, beautiful and high-quality, it's soft on the skin and has a luxurious all-over feel. It's really an amazing break from the fast fashion industry. The clothes are great to dress up or down down for either casual or formal settings. Unboxing packages from Turnblack is a great experience, you can tell the care put into the making and packagining of the items.

5 maja 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Love when customers pay attention to the tiny details. Thank you so much, Emma!

Oceniono na 5 z 5

Versatille!

Top-class quality material and stitching.
I love the fit and shopping experience!

18 maja 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you so much!

Oceniono na 5 z 5

I am blown away by how beautiful and…

I am blown away by how beautiful and perfect my dresses are. Tall amd large, I requested adjustments. Within 5 days of ordering they arrived in Australia, perfectly fitting, and stunning. I could not be happier. Quality, fit, and style. Bliss.

5 maja 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you, Katrina! Means so much.

Oceniono na 5 z 5

Love it!

I've ordered twice now, once with standard size and once with a custom request. Both were handled well from a service and product point of view. I love the clothes, they fit gerat and were very well made and packaged. They arrived in good time too. The sustainable approach and fair trade ethics make it worth the price.

26 kwietnia 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

thank you so much, Leslie!

Oceniono na 3 z 5

Maybe Next time!

I am extremely unhappy with my first purchase of Dahlia wrap dress. For two reasons! One they didn't take the brief of the size I had asked for at first. And secondly after visiting the store when they took measurements for the correct fitting, they simply adjusted the size on the returned dress. Urghhh...I have no patience to go through the same thing over and over again to get it corrected. So I have kept the dress with me to save my time and energy instead. However, I like black and I like what they make in general look wise. Since they say, they make bodyshape inclusive apparel, I guess a little extra effort needs to be put!

12 lutego 2023
Logo Turnblack

Odpowiedź od Turnblack

Hi Reshmi, thanks for your feedback. You placed an order for a size M-L Black Dahlia dress which was delivered to you. We were then informed about the size issue by you, to which we initiated a pick-up and suggested to go for a size up, ie. XL-XXL. You informed us that you will be visiting the store for the pick-up. On visiting the store, you were exasperated about the situation and while we tried our best to resolve the issue for you, we are very surprised to know you are not satisfied with the dress yet. The purpose of taking in measurements from customers is only to avoid the further exchanges and returns that take place. The measurements help us in making the best fit for each customer as every body type is different. We are here to fix the dress. Please get in touch with us. Thank you.

Oceniono na 5 z 5

Great service, great dress

I just received my second order from Turn Black, and I couldn't be happier. Everything was 5 stars: It was fast, well-communicated, everything they said it would be. And the dress is AWESOME. So pretty, light and cottony, flattering. Even the size--which I wondered about--was just as it said on the website. I highly recommend Turn Black. My first order was a linen dress, and it's still gorgeous and black after many washings.

9 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Definitely won't purchase again

Definitely won't purchase again. Clothes on arrival were subpar. They are horrible at responding to mails and are rude on Instagram.

15 marca 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hi Akhil, We appreciate you taking the time to leave a review. We have thoroughly reviewed our records and have found no evidence of a transaction matching your description. We believe this review to be misleading. You can share your order details here for us to help you further. We are committed to providing the best possible experience to all of our customers, in terms of service and products as well.

Oceniono na 5 z 5

Just buy it. You will not regret it!

I have had an incredible experience with TurnBlack. The quality of the products is beyond belief. I am delighted with what I received and will certainly buy from them again. The delivery was also speedy. The brand is reliable and high quality. I can highly recommend it.

12 marca 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you dear Bruna! <3

Oceniono na 5 z 5

In love with the beautiful work

In love with the beautiful work. Absolutely gorgeous dresses and tops. Fabric, stitch and fit is all excellent

11 kwietnia 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you for the kind words!

Oceniono na 5 z 5

Great experience - Only problem they do not pay for full delivery frees

At first I was sceptical to order based on the reviews here. However, I loved the articles that I ordered, as well as the packagin! The materials of the articles were as advertised.
Customer service were response.
They even offered me a 10 percent discount on my next order if I post a picture for review, which I intend to do.
The only downside is that they refused to pay for customs charges which should have been included in the covered delivery fees. When delivery fees are covered, all fees associated with that should be covered.

21 kwietnia 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hi Jasmine, thank you for your kind words. We are glad you liked your purchase. We'd like to tell you that the custom charges vary from country to country and we are truly helpless when it comes to it. The duty, as mandated by the country of shipment, is borne by the customer. The delivery cost charged by us is for shipping it internationally from New Delhi, India to a different country. That is exclusive of the duty charges.
Nonetheless, Thank you for shopping from us! :)

Oceniono na 5 z 5

Fantastic service and quality and value

Absolutely fantastic store excellent clothes and amazing story. I have purchased 6 items and all of them are incredible. My favourite is the Zeus Kurta. The customer service is also fantastic! Thoroughly recommend them I’m a customer for life!

3 marca 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Thank you Tina! <3

Oceniono na 1 z 5

V bad customer service

19 kwietnia 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hello, please share your order number so we can get a better understanding of your issue. We can't seem to find any order with your name. Thank you.

Oceniono na 1 z 5

Been waiting for my ordre for about 3…

Been waiting for my ordre for about 3 month! Asking for my money back, nothing happens..
Not at a serious bussines.

1 stycznia 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Hello Helle, we understand that your initial package was unfortunately destroyed during transit. We understand the inconvenience this may have caused you, and we immediately shipped out a new package. As we can check, your order has been delivered to you. Thank you again for your patience and time. Truly appreciate it.

Oceniono na 5 z 5

Up until now a happy customer

Until now, I'm very happy with my purchases. Over the last year, I purchased some different clothes and a throw blanket and I'm very satisfied.
The texture of the articles are great and I used more often the customisation. The clothes always fits perfectly.
The employees of the chat box are always helpful and patient. They answer all questions and are very nice.
I really appreciate it, that the items are not unnecessary wrapped in tons of plastic and paper. They're savely enough packed and if the items allow it, in a very nice cotton bag that I use for grocery shopping.
I always have to pay custom duties, but I order from Germany and I think, the sum of twenty euro are decent.
All in all, I'm very happy until now and would recommend turn black.

22 marca 2023
Opinia niezależna
Logo Turnblack

Odpowiedź od Turnblack

Big thank you for your kind words, Brina!

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