I contacted Transunion after discovering I've been a victim of identity fraud. I raised several disputes and they acted very swiftly and efficiently. Everyday that I receive updates from them helps le... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If I could give zero I would. Basically my council took me off the electoral Register by mistake (I should be registered from early 2000s) and they admitted this, so my credit score went down and wh... Zobacz więcej
Reakcja na opinię
All the info you hold on me is wrong , out of date and some just same bullsh1t , that credit leechecs use. have filed complanits and that when down a black hole hate that my name is attached to yo... Zobacz więcej
Reakcja na opinię
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my deta... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Dane kontaktowe
One Park Lane, LS3 1EP, Leeds, Zjednoczone Królestwo
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
3,0
Średnia
575 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od TransUnion UK
Hi David,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Odpowiedź od TransUnion UK
Hi Mark,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Odpowiedź od TransUnion UK
Hi Steve,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Dispute handled and corrected well…
Dispute handled and corrected well within the quoted 28 day timeframe
29 maja 2026
Odpowiedź od TransUnion UK
Hi Stuart,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
It was done speedily and professional
It was done speedily and professional. Removed a person i haven't had contact with for many years. Sterling service. Thank you.
29 maja 2026
Odpowiedź od TransUnion UK
Hi Dougie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Quick and efficient service!
29 maja 2026
Odpowiedź od TransUnion UK
Hi Jeannette,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
The process was easy and quick
29 maja 2026
Odpowiedź od TransUnion UK
Hi Maria,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Contacted TransUnion as I had been…
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my details! After telling TransUnion about it,they investigated & agreed to delete all the searches that were done
28 maja 2026
Odpowiedź od TransUnion UK
Hi Mohammed,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Although my problem took a long time to…
Although my problem took a long time to sort out it was dealt with professionally
28 maja 2026
Odpowiedź od TransUnion UK
Hi Pamela,
Thank you for taking the time to leave your review.
We’re really sorry that it took longer than expected to resolve your issue, and we truly appreciate your patience throughout.
I’m pleased to hear that you felt the matter was handled professionally, even though the timescale wasn’t ideal.
Your feedback is very important to us and helps us continue to improve our service.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Thank you
Victoria
The worst agency compared to equifax and Experian
I have had to raise over 100 disputes. They are dealt with very badly. Some emails confirm the company I raised the dispute some don’t. I was given conflicting information by separate advisors which is worrying and my complaint about the matter has not been responded too. For an agency dealing with sensitive information Transunion has been the worst compared to equifax and Experian. Awful experience that is still going on. Absolutely no empathy with identity fraud and the conflicting information is seriously effecting my mental health. 0 points for service 0 points for administration. Simply awful
28 maja 2026
Odpowiedź od TransUnion UK
Hi Omid,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
I raised a case about an issue with my…
I raised a case about an issue with my credit score and within a couple of days the issues was resolved and my credit score back to normal
21 maja 2026
Odpowiedź od TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Odpowiedź od TransUnion UK
Hi Mike,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
Transunion was very quick to respond
Transunion was very quick to respond, and to resolve the issue... There was good cumunication from them keeping me updated all the way through sorting the problem overall very good
20 maja 2026
Odpowiedź od TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
great info.
20 maja 2026
Odpowiedź od TransUnion UK
Hi Mr Fullbrook,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
The person I spoke to spoke clearly
The person I spoke to spoke clearly, helping me to understand the process, and my issues were quickly and efficiently dealt with.
26 maja 2026
Odpowiedź od TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Having completed my dispute the hard…
Having completed my dispute the hard search was swiftly deleted from my credit reference. Great job.
26 maja 2026
Odpowiedź od TransUnion UK
Hi Michael,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Very prompt response.
22 maja 2026
Odpowiedź od TransUnion UK
Hi Mr Clark,,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
So efficient and effective thanks
22 maja 2026
Odpowiedź od TransUnion UK
Hi Paul,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Odpowiedź od TransUnion UK
Hi Anna,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Great experience and helpful advice.
21 maja 2026
Odpowiedź od TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.