Experian Recenzje 4255

Thanks for your valuable service, I could see the rating clearly.

“Quick response, excellent listening skills, and answered all my questions thoroughly. Great service—well done.”

I disagreed with something as it shows no payment from last year where as I have never missed any payments through the year as I pay over the phone and not DD

Prompt response from online enquiry with clear plan of action thay was actioned and communicated

Didn’t answer my question

Very helpful and got what I asked for done no hassle nice and easy

Response from Experience was prompt and useful

Credit score data incorrect , provided evidence of inaccuracy. Company ignored, told to speak to lender who was the one providing the false information . Under investigation with ombudsman at present

The customer service was excellent, friendly and reassuring.

Very helpful thank

This service gives me piece of mind.

I was rather confused with the information given as to what needed to be done!

Experian are helping me with a issue with the bank they have been really helpful and are advising me what to do it’s still on going but there staff are brilliant

Got turned down for finance due to the company using Experian for their credit checks. I have great credit and pay everything on time, so was curious as to why I was turned down. I created an experience account to see what the issue was only to discover that I needed to sign up to an account that would charge me after 30 days if I didn't cancel. Why should I have to pay to discover why their check had meant I got turned down. After signing up to this account , it turns out they have incorrect information saying I've missed payments on an account that isn't anything to do with me. So not only has this gone down as a failed hard check against me, it's with incorrect information that I've got to challenge and I've been told it can take over a month.

Experian have not resolved my recent complaint or been able to help with the misleading reporting of my credit file which has resulted in not being able to get a mortgage. Very unhappy.

Thankyou for your response Stefan. Whilst I understand that the data is owned and managed by the company, you only report on it, it is your misrepresentation of the data that is causing problems. Other credit reference agencies such as Equifax and TransUnion have received the same data as yourselves but reported accurately.
I have always had an excellent credit score and still do now, but your reporting of some data from almost 2 years ago is the difference between able to get a mortgage and buy a house, and becoming homeless after the sale of my home. So it doesn’t ‘feel’ like this impacts my life, it ‘has’ impacted mine and my children’s lives and well being. And all because of a flag on a system somewhere, and I’ve paid a subscription fee every month for over a year all for the pleasure.
If you reported the data the same way as Equifax and TransUnion I would have this devastating impact on my life.

You couldn’t ask for a more supportive company. Christopher has been absolutely fantastic in advising and helping me and has been so friendly and supportive. It’s rare in today’s world of cold faceless organisations to find one with such a high level of customer support … thank you Experian and particularly Christopher 🤩

Shocking service

Excellent customer service, solved my issue within the time frame given, very happy with the service

They deserve five stars because they are very helpful, and whenever you need them, they respond quickly and find solutions to any issues that may happen. They make you feel safe and secure, knowing that all your accounts are in your name and well protected. I feel confident and secure using their services.