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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Sitting on bus in Belfast when it clearly had broken down. Driver got out and walked off and when he came back there was zero interaction with the passengers and no update. The delay meant that most p... Zobacz więcej

Oceniono na 1 z 5

Another bus cancelled without notice or explanation. When asked why was told to ask someone else. I've no idea why anyone visits Belfast when the public transport is so bad.

Oceniono na 4 z 5

As a visitor to Belfast I didn't know how best to get around the city, however a very helpful Translink bus driver approached me to ask if I needed help. He told me which bus I needed and that if I ma... Zobacz więcej

Oceniono na 1 z 5

As someone who doesn’t live in Northern Ireland, it’s very confusing. I eventually found that I need two apps, one for timetables and one to buy tickets. Then it wasn’t actually possible to buy ticke... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa
  2. również w kategorii:
  3. Agencja biletów kolejowych
  4. Taksówki

Informacje przekazane przez różne źródła zewnętrzne

Welcome to the official page for Translink Northern Ireland for all the latest news, deals, and competitions. For customer services www.translink.co.uk/Contact/


Dane kontaktowe

1,7

Bardzo słaba

Wynik TrustScore: 1.5 na 5

581 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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1,7

Wszystkie recenzje

(581)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 97

Napisz recenzję
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Oceniono na 1 z 5

booked a coach from Newry to Dublin…

booked a coach from Newry to Dublin airport. Allowed plenty of time but sadly Translink sent an incompetent driver and a shed of a vehicle. We were pulled up on the motorway for almost an hour. When the new vehicle arrived the driver struggled 3 times to get the vehicle moving. I missed my flight meaning I had to pay an extra £266 for a flight 6 hours later and was then delayed for a further 3 hours. Would have been safer, cheaper and more comfortable getting a taxi

3 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent conductor

Was coming back from a concert in Dublin and was travelling to Derry on 13.10 train.around Ballymena there was an incident with a passenger who hadn't paid his fare. The conductor on duty was very professional on way he handled situation, thanks to him it didn't escalate further. Many thanks

1 października 2025
Opinia niezależna
Oceniono na 1 z 5

Racist drivers.

Bullshit bro, total garbage, the drivers cannot be bothered to get here on time, constant cancellations, they just don't show up, I was constantly later for all my highschool years because busses were my only way to school, now the same shit again with college, I recently started taking the trains instead which are so much better but the stations are too far and sometimes I still have to take the bus. The bus today was very late but showed up and I asked him if the bus goes to the destination I'm trying to go and he said no, and told me to get off and get myself sorted, I took my card out to but a ticket and he rolled his eyes on me and started mumbling curses at me, I look and sound clearly not here and with the never ending racism it's already hard to live in northern Ireland but to call me slurs and acting like I'm a "dumb bi*ch" (word for word, he called me a "dumb bi*ch"), outrageous, as soon as my college ends I'm moving out of this continent, I cannot deal with this anymore, "get back to where you came from" well guess what, I'd love to.

30 września 2025
Opinia niezależna
Oceniono na 1 z 5

Translink in Belfast is the worst…

Translink in Belfast is the worst public transport service I have ever used anywhere in the world. they never show up on time, if they show up at all and the route layout means everything runs to the centre which is such a waste of time. No wonder traffic congestion is so bad when the public can never rely on public transport. Please send your failing managers to London or Dublin so see how a service should run. You are an embarrassment to our city.

29 września 2025
Opinia niezależna
Oceniono na 4 z 5

I'd like to express how efficient the…

I'd like to express how efficient the help I get on X was exceptional. Every queries I asked are answered in a timely manner. Couldn't fault them at all. My only gripe with Translink are specifically METROBUS drivers, rude and dismissive whereas the others were friendly.

26 września 2025
Opinia niezależna
Oceniono na 1 z 5

Drivers

About 80% of the bus drivers are the most unsympathetic people I’ve ever met. They always seem to be in a bad mood and it’s honestly a rare occurrence to meet a nice friendly bus driver with translink.

26 września 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible service consistently

Late most times, buses are dusty, dirty, old, uncomfortable and dumps, sometimes ignore school pupils waiting for buses, occasionally decide to not stop, for example at Dublin airport the scheduled bus didn't stop and kept going picking up nobody and had to wait for another hour for the next bus, bad experiences all around but it's the only major transport company here unfortunately.

11 września 2025
Opinia niezależna
Oceniono na 1 z 5

The worst transport service in the…

The worst transport service in the north of Ireland. Constant cancellations, arriving late, not bothering to arrive at all. They're trying to get people to use transport instead of using their car. My only advice is don't even consider leaving your car at home.

2 września 2025
Opinia niezależna
Oceniono na 3 z 5

Not bad

Good and bad.

The trains that are there are quite good and run on time. I like how tickets can be bought on a phone now.

There are still some carriages running without phone charging sockets though. Everyone uses a phone these days, what do you do if your phone runs out of battery and you have a ticket on it?

You also can't take bikes on during peak hours which is likely deterring some people from pursuing active transport for work. Would it not be possible to place a carriage on the back of the trains specifically for bikes?

The buses in Belfast have improved a bit with contactless payment making life a lot easier for both the driver and passenger. (I remember some bus drivers very much disliked being handed notes!). Can be easily caught up with cars in Belfast and multiple times very late particularly on weekends, sometimes buses don't turn up on weekends.

No train services out west means large parts of N.I are quite challenging to access. We are probably losing out on a lot of tourist income from this.

I've travelled on worse trains (the American ran CrossCountry in England being almost hilariously bad). But I think Translink/DFI still have many improvements to make.

29 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

This company has now only one way

This company has now only one way, and that's the way up. Sooner, better... Buses are canceled without info, late evening buses just don't arrive, but app doesn't show any cancellations. Poor company, poor management

26 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

What can I say......

What can I say, the new grand central station with all the money spent on it has actually managed to become less efficient than what was already in place, which wasn’t that great. So if you buy a ticket online, It will be genuinely very little use, you can’t use that qr code at the barrier...that is just crazy! You need to print a ticket so one of the 6 staff standing at the barriers can look at it and press a button. Going to Dublin?? wow don't think you can just rock up and buy a ticket at the machine... that's common sense. You have to go to the customer service desk, but don't worry if you cant find it, as there are no signs, the 4-5 people at the information desk doing nothing can direct you. Then you're faced with the likelihood of there being only one person on the desk. I like to call this trans link efficient working.... if there is a chance its going to be the busiest desk, stick the least amount of people on it. But you will be told if you are in a rush rail staff can issue tickets... when you manage to track one of these elusive creatures down, you will be told they cant issue tickets and you will be sent back to the desk were a cheery happy individual will charge you over £30 to get on the train. This special ticket however will not open any barriers, you will need to carefully approach a group of staff as they will be in full conversation about how much they hate their jobs and how much they get paid to do nothing. Once you've politely interrupted them they will glance at your ticket and press a button for you to go through the disabled barrier. Here you will reach the next stage of your quest, once you get to the right platform there will be 2 guys standing chatting, one armed with a bic pen, his job is to scribble on your ticket. This secret code has been used in trans link since adam was a lad and a system I have never seen used anywhere else, We are truly special here so embrace it! Well done trans link, with all that money you spent you have managed to achieve time travel..... unfortunately, its back about 35 years! This achievement needs recognition, and I am surprised more people haven't decided to talk about it. What an experience, well done on being completely useless!

19 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Never ever have I had a good experience…

Never ever have I had a good experience on the glider.
Yesterday got on from stormont bus was packed and temperature outside bus was 23 inside the bus was awful and the windows were locked. Was warming inside the bus.No aircon! Got of the bus and ballyhack to change to another glider as was so uncomfortable. Got on another glider and it was not as busy but same heat and windows locked! No aircon! Come on translink. Joke of a company. Just pay for a taxi

16 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

security follows me and my friend…

security follows me and my friend around every time we are in belfast grand central i know it’s there job but they quite literally follow us everywhere and surround us we arent criminals we are wee girls who are trying to get the train or bus we got on the bus today and the man shouted no vaping girls we don’t even vape im ashamed too even write this i’m very upset and feel uncomfortable

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Worst service ever.

One bus pulled off as I was approaching, the driver could clearly see me and the next one didn't bother to turn up. No wonder people drive to work in Belfast. Thank goodness I don't have to use this service too often.

13 sierpnia 2025
Opinia niezależna

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