Translink Recenzje 

Waited over 15 mins for a delayed bus to only be hit with “Not in service” once it drove by. Absolute joke of a public service.

Do not use any of them services. X1 was so late and I missed flight for because of ulster bus 5 hours from Downpatrick wasn't enough to get to the Dublin airport.
They are should be called gypsy bus. They are last bastards on the world. Do not use them. That will cost you a lot more.

No working toilets on the train from Belfast to Derry (about 2 hours)

hi guys, recently at the train, the selfish conductors laughed at me and my fellows as we missed the train as they did not notify us that the train had arrived. They then proceeded to have a giggle as we cried. Do better

fattys
firstly whoever that bald man was in the waterside train station is asking to be FIRED. he was judging my looks cheekyily and snarkily by saying im not under 16 which i clearly am and he gave all my friends a child ticket except me causing me to pay an extra 5 pound when i was tight for money so i couldnt even eat anything. the man had a tone with me saying u sure dont look under 16 i could say he looks diabetic but he isnt so his point is invalid. says i need to find a way to prove im under 16 and when i ask how am i meant to do that he doesnt take me on but yet decides to write me up an adult ticket causing a scene making it publicly humiliating for me. when in belfast coming back to derry was a hassle. they gave us the wrong times causing me to wait an hour before getting on the train unreliable. when waiting an hour with 7 people youd expect you know youd get a table but no this FAT bald man and his fudging pizza box decided no he ran on past me shoved me i nearly fell on the rails. translink pls find it in ur heart to make a new policy of atleast 3 people to a table and stop people shovinf and pushing at me

Utterly useless service. Main Glider buses during the morning rush hours constantly overfilled, to the point where you can't even get on at stops the closer you get to the city. Never on time. No communication if delayed

The man who sold me my ticket in the waterside station was unnecessarily mean and over charged me for my return ticket to Belfast. As a CHILD I should not be interrogated and forced to buy an adult ticket. Once on the train, as a group of 7, we would preferably like to get two tables beside each-other, but some people need one big table for themselves, which we think is very unfair. 1 person taking up a 4 seat table seems very greedy, as obviously no one wants to sit beside a random unless you have to. Could be a better use of policy instead of not letting people sit on the floor in the waiting area.

Bus is repeatedly late or doesn’t show up - rely on it on some days to get in to work. Have to leave the house two hours earlier and always end up getting the last possible bus because it’s only one that shows up. I’m a patient person but also called multiple times to the contact centre and get fed the typical fake empathy - ‘I understand’ and finger pointing to depots who haven’t let them know so every point of contact / service is pretty useless. Probably the worst public transit I’ve ever experienced in a city… get it together and have some courtesy to at least give people updates.

I was so surprised to see so many negative reviews here. We were visiting Northern Ireland from the US this holiday season. We had a brilliant experience with Translink trains. We used to app to book all our tickets and then printed copies via the machines at the stations. We found the trains nice and the employees even nicer. We used the ferry port at Larne, the Whitehead station, and Grand Central in Belfast. All of them were well organized and on time. Had a nice chat with the gentleman at Whitehead and the woman who checked tickets between there and Belfast was an absolute joy! Always nice to be welcomed and to have a laugh. We found Grand Central to be very nice and using the trains for our visit allowed us to leave our car in Scotland and save time, parking fees, and driving headaches in Belfast as well. Highly recommend and will use again when we visit Ireland in the future.

The least reliable service in the world! If I could give this minus stars I would! Stood in the freezing cold for scheduled buses and nothing came! Horrendous!

Our first attempt at using the new ticket machine at the train station you cannot buy a return ticket but instead they call it an off peak one day which we did not know so we paid £24 for a one way from Cullybackey to Belfast for 2 people and when we enquired at the grand central about changing them to a return ticket they said they could not do anything because they were bought in Cullybackey and then worse than that when we went to get the 21.10 home it was another £31 so two return tickets to Belfast cost us £55 what a disgrace shame on you translnk

Stood at Dublin Road for 45 minutes that other day. 4 buses were scheduled and 0 showed up. 1 bus read "journey cancelled" for an unknown reason (surprise, surprise).
This is just one of the many awful experiences I've had with public transport in this city and with this business.
Get the finger out, Translink. Do better.

Got the 7.00 enterprise on Saturday 22nd and returned 3.50 train. Service brilliant. We did upgrade as trains were very busy because of rugby. All members of staff lovely effecient and above all friendly. Also great tge chap in central station who retrieved out tickets from the machine! The only downside is the holding pen in Dublin Connolly. A disgrace in this day and age!!

No-one warned how long it takes to get from Gt Victoria St to platform.
Nor fact that senior smartpass not accepted at ticket machines. Advised to take another walk to a ticket office to get a ticket. Missed train. Very very poor.

Absolutely awful service, delays all the time. Trains running late because staff can't get into work on time. Grand Central Station newly built and complete unfit for purpose, no drop off area for taxis etc. Trains to/from Portadown are so poorly timed that people have to run to make connections or wait for 20 mins for a connection from/to City Hospital and beyond.

Complete joke, why can you not give a minus star.
So you live in larne work mullusk belfast bus drives through sandyknowes to get to Belfast, but bus won't stop you have to go into belfast then you have to pay for another bus to bring you back???? Seriously translink Seriously need to sort your runs out nuts pure nuts

Absolutely awful and overpriced train service. I've experienced hours long delays, late train cancellations, the new ticket machines take payment but sometimes don't print your ticket and at £10 to get to the NEXT TOWN you end up doubling the fare because translink do everything in their power to refuse you a refund. The train station in Antrim only has one attendee at the belfast side if your gong to Londonderry/Portrush in the mornings you'll have to risk the machines or walk up over the bridge and back. And God forbid you need the toilet when you get off in Ballymena, the toilets are always locked in the mornings. For some reason, the service gets worse but we keep paying more. Absolutely disgusted.

I just needed to be in Northern Ireland for four months to agree that this is the worst bus service I’ve ever experienced. I should’ve written this review when I was living there last year, but it’s not too late. Some days, the web would say that the bus would arrive at x time and it ended up arriving two hours later, didn’t get lunch that day. But the worst experience was when it picked us up from school. Kilkeel-Newry was the worst bus 100%. All the other busses would leave and the bus driver would park at the end of the avenue, pouring rain outside and wouldn’t let us get in so we wouldn’t get wet and then, wait 20-40 minutes so they would remember they are at work. Unacceptable. And 10% of the times, school would finish at 15:10 but the bus left at 15:08. Unbelievable.

Bus driver with grey hair was super rude about not having my pass. Day ruined.

I was trying to cross a very busy road and the driver waited when he saw me struggling