I needed to sort out a new subscription due to my existing one about to finish. It was showing on my app it had already run out, but I knew this was not the case. I emailed TRACKER and received a ph... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I needed to sort out a new subscription due to my existing one about to finish. It was showing on my app it had already run out, but I knew this was not the case. I emailed TRACKER and received a ph... Zobacz więcej
Reakcja na opinię
Olivia explained everything that I needed to know in great detail of how to transfer existing yrs left on my old vehicle and getting a new Tracker fitted on my new vehicle. Well done Olivia for being... Zobacz więcej
Reakcja na opinię
I really did speak to an Angel today, she guided me thru the installation process patiently and professionally. Thankyou Angel For all your help
Reakcja na opinię
We had a problem resetting our tracker device. Phoned customer service and spoke to Angel, who arranged for a new device to be sent out promptly. On receipt, Angel guided us through the registration... Zobacz więcej
Reakcja na opinię
Tracker Network UK is a leading provider of stolen vehicle recovery and vehicle security solutions in the UK. For over 30 years, we have helped protect cars, vans, motorcycles, and fleets with innovative technology and dedicated recovery services. Trusted by motorists, businesses, dealerships, and insurers nationwide, we are committed to delivering exceptional customer service, greater peace of mind, and enhanced vehicle protection. Read our reviews to discover why customers choose Tracker Network UK for reliable vehicle theft protection and tracking solutions.
The Atrium, 1 Harefield Road, UB8 1PH, Uxbridge, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had an issue with registering the tracker but Angel was extremely helpful, polite and sorted out the registration process. Thank you Angel for your patience and all your help!
Mark Denby.

Odpowiedź od Tracker Network UK
Always difficult buying a new car from a distance having not viewed the vehicle until the day of handover.
However the staff at Sytner BMW and Mathew Pritchard in particular helped to make it an enjoyable experience.
It is our first BMW and I doubt it will be our last.

Odpowiedź od Tracker Network UK
An absolute 5 Star experience now able to swap over to a new Bike with outstanding guidance from Angel, Kea & Team. Thank you so very much.

Odpowiedź od Tracker Network UK
Very efficient
Corrected mistake in paper work immediately

Odpowiedź od Tracker Network UK
I called to get my security token and get my tracker get set up the app. I spoke to Angel who was super helpful, she gave me the information I needed and her clear instructions for each step made the process quick and easy. Thank you!

Odpowiedź od Tracker Network UK
Everything handled professionally.

Odpowiedź od Tracker Network UK
Fortunately I never needed to use their professional services but these people (Farai in my case) are easy and helpful to deal with. Thank you.

Odpowiedź od Tracker Network UK
I had two trackers fitted to two vehicles and the installer gave me the serial number for each tracker installed in each vehicle as he finished installing them.
However, somehow during the registration process the wrong tracker was registered against both vehicles which I only discovered when I drove one vehicle and tracker informed me that I was driving the other one.
Upon contacting customer services I was fortunate enough to to end up speaking to a lovely lady called Angel.
Angel had a lovely cheerful personality and could not have been more helpful. She understood the problems I was having and contacted the Tracker technical department who transferred the correct tracker serial number to the the correct vehicle. Problem solved.
Well done Angel and if I end up having to contact Tracker again I will request that I speak to you.

Odpowiedź od Tracker Network UK
Sorted my App challenge in a very supportive way

Odpowiedź od Tracker Network UK

Odpowiedź od Tracker Network UK
I had to call up because I had some issues with my account access. Angel was the one who helped me with getting access back to my tracker and account. She was kind and patient, and so helpful!
She walked me through all of the steps with such clarity, making sure to check I had followed them correctly too, all the way to the end where she asked me to confirm my tracker location. This meant I didn’t have to call back again because she was so thorough (undoubtedly increasing company efficiency), and all the while displaying the most personable traits, unlike some other customer service operatives in other companies who treat you as if you’re a meaningless statistic.
The company is so lucky to have her, they did a fantastic job hiring her, and she’s doing a fantastic job full stop.
10/10 experience (thank you again for all of your help Angel, if you see this!)

Odpowiedź od Tracker Network UK
Quickness of resolving the issue and updating the records the company has with me.
Put my mind at rest that my vehicle was covered by a tracking device and should anything happen in the future it will be dealt with swiftly and securely.
Karen was very quick at sorting out the issue and very helpful throughout.

Odpowiedź od Tracker Network UK
Angel, explained everything in simple and easy to understand words. She was very patient and know what she was doing. It took no time at all to complete what I wanted to do.

Odpowiedź od Tracker Network UK
The Operator made the process smooth and was clear in narrative !!

Odpowiedź od Tracker Network UK
Phoned for some help to set up my account and tracker app.
Spoken with Angle on both occasions, Angle had patience of a saint! could not have been any more helpful, credit to Tracker.

Odpowiedź od Tracker Network UK
I have been with TRACKER for 7 years on the same vehicle. Communication has always been first class.
I won't hesitate to renew our relationship when I take possession of my next vehicle.

Odpowiedź od Tracker Network UK
Very clear options on first contact and then put through to an agent who could answer my query immediately. My contact point was Farai who could answer my question and issue amended documents

Odpowiedź od Tracker Network UK
Complete useless and very u professional

Odpowiedź od Tracker Network UK
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.