I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Rikita was most helpful, talked me through registering on the portal. Her tone and manner was also exceptionally pleasant. I left the call having everything resolved. Very happy with the customer serv... Zobacz więcej
Reakcja na opinię
I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Zobacz więcej
Reakcja na opinię
I rang TPT today for help in finding a document on line. Paula was extremely helpful and very patient with me as I was quite slow in moving from page to page and she kept reassuring me that there was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Dane kontaktowe
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Zjednoczone Królestwo
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Concise and very helpful
18 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good morning Mr Cook, and thank you for taking the time to share your feedback - we're pleased we were able to help.
Very kind and sounded good with good…
Very kind and sounded good with good customer service
18 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Thank you, Joan, for taking the time to share your positive experience with us.
Raj was very helpful and dealt with my…
Raj was very helpful and dealt with my enquiry simply and clearly. Thank you
18 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Hi Sarah - we're pleased Raj was able to help with your query. Thank you for sharing your experience with us.
Great customer service
Great customer service, very helpful in every way
18 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
This is great to hear, Rich - thank you for taking the time to tell us about your experience.
Fast response to my call
Fast response to my call , nice helpful girl Sabrina , very helpful and sorted all very fast and efficiently
18 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good morning Mrs Pitman, and thank you for telling us about your call with Sabrina - we're pleased she was able to get things sorted for you.
Sabrina was extremely friendly
Sabrina was extremely friendly, polite and professional from the off, dealing directly with my enquiry speedily, to the point and offering additional aid if required. She is definitely the type of frontline worker that you don’t get too often these days, so it was a pleasure to talk to her.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
This is fantastic, John. Thanks for taking the time to tell us about the great service you received from Sabrina.
TPT-trained and professional staff
TPT-trained and professional staff, Subrina looks behind the device and sees a human, which is rare these days.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Hannah, this is great to hear - thank you for taking the time to share your experience with Sabrina.
The polite
The polite, friendly and helpful manner of the assistant
17 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Thanks Jason - we're pleased to hear that you received this level of service.
Helpful customer service
The gentleman I dealt with named Raj today was very kind and helpful, plus patient with me. He heiped me complete the paperwork I sent in to tpt as I had made a couple of mistakes and missed part of one section out.
Thank you Raj for your help.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good morning Geoffrey, and thanks so much for your detailed feedback - this is great to hear.
Odpowiedź od TPT Retirement Solutions
Good afternoon, Alan, and thank you for taking the time to share your feedback with us - it's great to hear.
Very knowledgeable and curteous
Very knowledgeable, professional and friendly. Answered my queries clearly and accurately
14 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
This is great to hear, Paul. Thanks for taking the time to post your positive review.
Didn't realise that I had this policy…
Didn't realise that I had this policy the lady was very helpful and as it turned out I have 2 polices not 1 thanks
14 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Thanks for the positive feedback, and we're pleased that the Customer Service Manager was able to help.
Odpowiedź od TPT Retirement Solutions
Many thanks for the feedback, Debbie.
The assistant was excellent
The assistant was excellent, very patient and talked everything through perfectly.
He also assisted me in getting documentation uploaded and was a great help.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Hi Lee. This is great to hear - thanks for sharing your feedback with us.
The Customer advisor was very helpful…
The Customer advisor was very helpful and pleasant and made the experience a positive one.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good afternoon, Lucille, and thank you for leaving this positive review,
Odpowiedź od TPT Retirement Solutions
Many thanks for the review, Karen.
The customer service I received was…
The customer service I received was excellent, l was given all the information I required in a helpful and friendly manner.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good afternoon, and thank you for leaving this positive review, we're really pleased that the team was able to help.
Amazing service
Amazing service
Raj was spot on helpful and great clear communication
12 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
We're pleased that Raj was able to help, Wendy.
Excellent customer service
Jyoti was very friendly, professional and helpful. Explained things in very simple terms for me- this was much appreciated
12 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good morning, Lyn, and thank you for leaving this positive review, we're really pleased that Jyoti was able to help.
Excellent support
Excellent support. Made interactions very easy to understand. Great customer service.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good morning, Susan, and thank you for leaving a positive review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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