TPT Retirement Solutions Recenzje 

2233
•
Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Zobacz więcej

Oceniono na 5 z 5

Rikita was most helpful, talked me through registering on the portal. Her tone and manner was also exceptionally pleasant. I left the call having everything resolved. Very happy with the customer serv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I rang TPT today for help in finding a document on line. Paula was extremely helpful and very patient with me as I was quite slow in moving from page to page and she kept reassuring me that there was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusz emerytalny

Napisane przez firmę

TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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4,6

Wszystkie recenzje

(2233)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1595

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The customer service agent Tom is…

The customer service agent Tom is extremely efficient and knowledgeable. I spoke to him a couple of days ago about enquiring into my pension and this young man followed it up for me without any further request and contacted me to update me. This was excellence service and the shoe man is a credit to your Team.

27 sierpnia 2026
Opinia niezależna
Logo TPT Retirement Solutions

Odpowiedź od TPT Retirement Solutions

Good afternoon, Elizabeth, and thank you for the positive feedback. We're pleased that Tom was able to help.

Oceniono na 5 z 5

Online chat very helpful

Only just started discussing with TPT through their online chat, but so far it’s very effective & helpful!

27 sierpnia 2026
Opinia niezależna
Logo TPT Retirement Solutions

Odpowiedź od TPT Retirement Solutions

Good afternoon, Aideen, and thank you for the positive feedback.

Oceniono na 5 z 5

I have been help by Sabrina with my…

I have been help by Sabrina with my password reset and then my pension pot information. She is by miles the most calm assistant. She just allowed me to log in without me feeling rushed. She sorted everything lm so glad. This is excellent service. 😊

26 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

Good afternoon, and thank you for the positive review and your kind words about Sabrina.

Oceniono na 5 z 5

Problem solved in record time

I couldn’t remember my membership number so called TPT expecting to have to wait awhile on the phone but to my surprise & delight, I was put through straight away.
Raj was extremely helpful not only resolving my problem but also advising me on another couple of questions I had.
Thanks Raj for being so helpful.
A satisfied customer.

25 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

Good morning, Megan - this is great to hear - thank you for your kind words about Raj.

Oceniono na 5 z 5

Supportive Staff

Very helpful, polite and informative. Excellent Customer Service

17 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

Good morning, Patrick, and thank you for the positive feedback. We're pleased that you received excellent customer service.

Oceniono na 5 z 5

Ritika is definitely an asset to your company

Ritika was so helpful and just so lovely. I was having trouble trying to complete my form. Ritika was very knowledgeable and went above and beyond to help me.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

This is great to hear, Sandra - thank you for your kind words about Ritika.

Oceniono na 5 z 5

This morning I spoke to Judy regarding…

IThis morning I spoke to Judy regarding my issue to access to my tpt account, she was so kind and she clearly spoke to me easy language. She tried to help but I could not do what she told me to do.
I appreciate her customer service.
Many thanks for help and good assistance.

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

This is great to hear, Albert - thank you for your kind words about Judy.

Oceniono na 5 z 5

The operator's communication was…

The operator's communication was exceptionally clear and concise, demonstrating a comprehensive understanding of my inquiries. This significantly contributed to a highly satisfactory experience.

10 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

This is great to hear, Gus - thank you for the positive feedback.

Oceniono na 4 z 5

All the staff on the phones are…

All the staff on the phones are generally pretty good, my only criticism from my own personal experience was the length of time it took to actually receive my money, uploaded documents with the aid of one of the customer service assistants, but then they disappeared into the ether. Had to then send by signed for post, the whole process took several weeks, whereas NEST took 5 working days and all received.

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

Hi Eddie, and thanks for taking the time to tell us about your experience. I'm sorry that some elements of our service didn't meet your expectations, and may have caused some frustration. Your feedback is noted and shared with teams around our business, so that we can continually improve our service to you, but if there's anything else we can do to help, please don't hesitate to get back in touch. Thank you.

Oceniono na 5 z 5

Raj was clear and to the point…

Raj was clear and to the point…. He was knowledgeable and advise for what I needed to to send my ID

Can’t that him enough he was also patient and polite

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

This is great to hear, Margaret - thank you for your kind words about Raj.

Oceniono na 5 z 5

Jyoti listened to me and took time to…

Jyoti listened to me and took time to get the right information and pass it on to me

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

Good afternoon Jude, and thank you for telling us about your experience with Jyoti - it's really helpful to hear your feedback.

Oceniono na 5 z 5

I was lucky enough to speak to Sabrina…

I was lucky enough to speak to Sabrina for the second time this week. I can't praise her enough, she is exceptionally patient, clear with her information and very helpful.
Thank you so much

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

This is fantastic to hear - thank you for sharing your experience with Sabrina!

Oceniono na 5 z 5

Spoke to a lady called Sabrina who was…

Spoke to a lady called Sabrina who was very helpful especially when you are not sure what you are doing creating account.

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

We're pleased Sabrina could help get you set up, Janet - thank you for taking the time to feedback.

Oceniono na 5 z 5

Raj was very patient and answered all my questions

Raj was very patient and answered my questions with confidence and understanding.
Full marks for communication.
Thanks very much Raj.
Kind regards
Richard Stanton

19 sierpnia 2026
Opinia niezależna
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Odpowiedź od TPT Retirement Solutions

It's great to hear about your call with Raj, Richard - thank you for sharing your views.

Oceniono na 5 z 5

The Call handler was extremely helpful…

The Call handler was extremely helpful professionally trained and very patient. resolved all my issues beyond my expectations. Excellent customer service

19 sierpnia 2026
Opinia niezależna
Logo TPT Retirement Solutions

Odpowiedź od TPT Retirement Solutions

Good afternoon David. Thanks for taking the time to feedback - we're really pleased to hear you had such a positive experience.

Doświadczenie Trustpilot

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