I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Rikita was most helpful, talked me through registering on the portal. Her tone and manner was also exceptionally pleasant. I left the call having everything resolved. Very happy with the customer serv... Zobacz więcej
Reakcja na opinię
I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Zobacz więcej
Reakcja na opinię
I rang TPT today for help in finding a document on line. Paula was extremely helpful and very patient with me as I was quite slow in moving from page to page and she kept reassuring me that there was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Dane kontaktowe
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Zjednoczone Królestwo
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good experience of customer care …
Careful listening and good friendly advice
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Great to hear this positive feedback, Colin.
Excellent customer service thanku Raj
Excellent customer service thanku Raj
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Many thanks, Jackie. We're pleased that Raj was very helpful.
Had a great woman who helped me
Had a great woman who helped me. Though the actual process of getting my pension paid to me took me calling 2-3 times
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Thanks for the positive feedback, Kate. We’re delighted to hear that you received such great service.
Pensions advice
I was worried about calling as I struggle to understand and retain pension information. Raj at TPTwas extremely calm and very. very patient. He was really helpful and obviously knows his stuff.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Many thanks for the positive review, Beverley. We're pleased that Raj was helpful and patient.
Angel was very helpful and patient…
Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel like any question was a stupid question and feel much confident now about what I need to do and when. Thank you Angel!
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Morning Alison. It's great to hear about your experience with Angel -thank you for sharing it.
VERY PROFESSIONAL AND EFFICIENT IN…
VERY PROFESSIONAL AND EFFICIENT IN DEALING WITH MY QUERY
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Many thanks, Chris.
Jyoti was superb just now
Jyoti was superb just now, listened to my issue and took action to rectify it - I'm very happy with the support she just gave me, a great customer service.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Many thanks for the positive review. We're pleased that Jyoti was able to help.
Great skillYou were explicit in your explanation
You were explicit in your explanation. Your response showed that you have great skill and passionate about what you do. You were patient and showed respect and maturity in your communication.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Thanks Stephen. Great to hear this positive feedback.
I got through very quickly and the…
I got through very quickly and the person I spoke to, Angel, was very knowledgeable, polite and professional. This is in stark contrast to my experience with my civil service pension and Capita.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Morning Lisa. It's great to hear about your experience with Angel - thank you for sharing it.
Jyoti was very hellpful.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Many thanks for the review Alison - we're pleased that Jyoti was helpful.
Patience was very knowledgable and…
Patience was very knowledgable and courteous with a relaxed manner dealt with my queiry effortlessley
10 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Hi Mark. This is great to hear - thanks for sharing your feedback with us.
Ritika was so kind and very helpful…
Ritika was so kind and very helpful today she was very clear on the information I required she helped me a lot Thankyou
10 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Hi Mary, and thanks for telling us about your experience with Ritika - we're pleased she was able to help.
Sabrina was extremely helpful with me…
Sabrina was extremely helpful with me on the call , I was guided through pages of questions to answer , a very polite,proffesional kind lady who gave me the time and patience needed to fulfill my request.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Thanks very much for taking the time to tell us about your call with Sabrina - we're pleased she was able to help with everything you needed.
Retirement process query
I spoke with Jyoti and she understood what I was asking and confirmed the next process in my retirement process.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
This is great to hear, Lynette - thanks for sharing your feedback!
Odpowiedź od TPT Retirement Solutions
Good morning John, and thank you for telling us about your experience with us.
I have spoken to Judy
I call TPT today with an issue and have spoken to Judy. That lovely lady was very helpful, kind and professional!
Thank you very much!
6 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Morning Albena. We're pleased you had a positive call with Judy and will share this with the team - thank you!
It was nice to speak with Raj who…
It was nice to speak with Raj who explained everything for me.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Morning Magdalena. It's great to hear about your experience with Raj -thank you for sharing it.
Needed advice today spoke to the agent…
Needed advice today spoke to the agent I found him very helpful and gave me the exact information I requested
6 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Hi Darren, and thank you for taking the time to tell us about your experience - we're pleased you got the help you needed.
The caller handler was polite and…
The caller handler was polite and friendly and answered my query fully
6 sierpnia 2026
Opinia niezależna
Odpowiedź od TPT Retirement Solutions
Good morning Mrs Cole. We're really pleased that we were able to get your query resolved for you - thanks for letting us know.
Odpowiedź od TPT Retirement Solutions
That's brilliant, Jo - thank you for sharing your positive experience with us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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