Rikita was most helpful, talked me through registering on the portal. Her tone and manner was also exceptionally pleasant. I left the call having everything resolved. Very happy with the customer serv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Rikita was most helpful, talked me through registering on the portal. Her tone and manner was also exceptionally pleasant. I left the call having everything resolved. Very happy with the customer serv... Zobacz więcej
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I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Zobacz więcej
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I rang TPT today for help in finding a document on line. Paula was extremely helpful and very patient with me as I was quite slow in moving from page to page and she kept reassuring me that there was... Zobacz więcej
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I would like to thank Raj for the excellent support he provided when helping me complete my pension lump sum payment request form. He was friendly, patient and explained each step in a way that was ea... Zobacz więcej
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TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Paula took time to listen to my request. She kept me informed of everything she was doing as she investigated my issues. She was able to give clarity. She had a warm and cheerful tone throughout and I felt valued, heard and respected

Odpowiedź od TPT Retirement Solutions
I spoke to Jody today she was very helpful and pleasant to talk to thank you.

Odpowiedź od TPT Retirement Solutions
The customer service was intact very helpful and i got what i wanted to done in quick time.

Odpowiedź od TPT Retirement Solutions
Paula was extremely helpful, professional and engaging and was determined to find a solution to my query which she did.
Would recommend without hesitation and Paula is a great advertisement for the company

Odpowiedź od TPT Retirement Solutions
Friendly and helpful service, enquiries were handled professionally and provided quick solutions.

Odpowiedź od TPT Retirement Solutions
Saif was really helpful and answered my query without delay. Many thanks

Odpowiedź od TPT Retirement Solutions
Andrew was very calm, polite, Proffessional and grately helpful towards my enquiry.

Odpowiedź od TPT Retirement Solutions
My experience today was fantastic. Jyoti was very patient,kind and answered all my questions with professionalism.Thank you.Much appreciated.
Maria I.

Odpowiedź od TPT Retirement Solutions
I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully answered my questions about my other pension pot. Sorted in less than 15 minutes after worrying about it for ages!

Odpowiedź od TPT Retirement Solutions
Angel was great - was able to be supportive without providing financial advice. Experience and understanding was very clear throughout - Angel was precise. Very helpful.
Appreciated the call throughout.

Odpowiedź od TPT Retirement Solutions
Just had an email from them saying that my annual pension statement was available-these are due at the end of September each year. So I logged on to the website and found that the statement was for the year ending 1 October 2025! Almost a year late and as a result totally useless. I’ll be looking to move my money out well before I actually need it, as this seems to be typical judging by the 1 star reviews.

Odpowiedź od TPT Retirement Solutions
I spoke to Saif TPT advisor today. I could do my pension wise declaration with his help . He explained every page of this form and I was happy I could send it back on line. Thank you so much for your help.

Odpowiedź od TPT Retirement Solutions
I explained I was Autistic and was met with kindness compassion and understanding

Odpowiedź od TPT Retirement Solutions
Great customer service they explain everything correctly right information

Odpowiedź od TPT Retirement Solutions
The communication and understanding each other and what was explained about the pension

Odpowiedź od TPT Retirement Solutions
Very helpful advisor, gave me all information i requested and was very polite.

Odpowiedź od TPT Retirement Solutions
I spoke to a lady called Patience. She was very helpful, has good customer service and gave me all the infomation I needed.

Odpowiedź od TPT Retirement Solutions
Good service from the TPT staff. They were be able to explain into detail whatever your complaint about

Odpowiedź od TPT Retirement Solutions
Very knowledgeable professional and friendly

Odpowiedź od TPT Retirement Solutions
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.