Purchased two pans On website stated next day dispatch and 5 to 8 days for delivery unfortunately they have just arrived after 23 days seems a bit long (china) Emailed couple times regarding the l... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm tired of flaky products contaminating my food and consequently burning the pan. My Wife says I burn everything including the pan. I'm looking forward to a more favourable review of my cooking, for... Zobacz więcej
Reakcja na opinię
The ordering was easy the delivery was fast, the frying pans haven't been used yet as they were bought as CHRISTMAS PRESENTS so I can't comment on the using of the pans for now
Reakcja na opinię
Titanium product is the new way forward for cooking No more toxins breaking away from continually used teflon coated utensils, also Titanium is lighter and 3x times stronger than steel. Product will... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards. Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality. We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.
Dane kontaktowe
8206 Louisiana Boulevard Northeast, 87113, Albuquerque, Stany Zjednoczone
- support@titanskitchen.com
- titanskitchen.com
4,0
Dobra
163 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Arrival and first cook
Well it took quite a while to receive the pans so I was pretty excited to try them out. They arrived is good condition with a beautiful coating of titanium as expected. I seasoned as directed, then for my first cook I made a couple of fried eggs. Used a little butter and pan heated up faster than I expected, eggs stuck just a bit but probably just needs a little more use and seasoning. Next cook was grilled cheese which came out amazing.
26 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Mike,
Thank you for sharing your first experience! We’re glad the pans arrived in good condition and that the grilled cheese turned out so well. For eggs, proper preheating and temperature control can make a big difference, so it sounds like you’re already on the right track.
We hope you enjoy many more meals with your new pans, and if you ever need any help or cooking tips, please don’t hesitate to reach out to us.
Warm regards,
Titan’s Kitchen Team
Top quality pans
Top quality pans. Love the way they work. Great to cook with and easy to clean.
28 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Graham,
Thank you so much for the wonderful feedback! We’re delighted to hear you’re enjoying the pans and finding them both great to cook with and easy to clean.
We really appreciate your support, and if you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
food stick
just get the hammer wok today. food stick and disappointed spending $189 for a pan stick like hell
One more thing i want to add is the packaging was very poor the outside circumference metal ring was dent during the shipment and package collapse. But i can live with the damaged cover
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Patrick,
We’re sorry to hear your first experience with the wok was disappointing. Did you have a chance to follow the instructions in the manual before using it? With titanium cookware, proper preheating usually makes all the difference in preventing food from sticking.
If you’d like, please reach out to us at support@titanskitchen.com and our team will be happy to provide some additional cooking instructions and help you get the best results from your wok.
Best regards,
Titan’s Kitchen Team
My daughter is a pain in the neck…
My daughter is a pain in the neck germafobe about coatings on fry pans , so when i showed her all the reviews with all the other coatings , she simply said it'll be great for her 2 young kids , so wella , hear we are , thanks heaps . Cheers Roy
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Rocco,
Thanks so much for sharing this — your review gave us a smile! 😊 We’re delighted your daughter liked what she saw and that you chose Titan’s Kitchen for her and her family.
We hope she and the kids enjoy the pans for many meals to come. And if either of you ever have any questions or need any help, our team is always happy to assist.
Warm regards,
Titan’s Kitchen Team
Learning a lot about products since…
Learning a lot about products since being diagnosed with breast cancer.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Jan,
Thank you for choosing Titan’s Kitchen and for sharing this with us. We truly appreciate you putting your trust in us, especially at a time when you’re being so thoughtful about the products you bring into your home.
We’ve added a little complimentary gift to your order from us — we hope it brings a small smile when your package arrives. ❤️
Wishing you all the very best, and if you ever have any questions or need any help with your order, please don’t hesitate to reach out.
Warm regards,
Titan’s Kitchen Team
I chose titan over many products I've…
I chose titan over many products I've been viewing . I just don't want eggs sticking to the pan . With life time guarantee I'm hoping I've finally found the best pan for the job . 🙂
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Narelle,
Thank you for choosing Titan’s Kitchen! We’re so glad you found us after comparing so many options. We hope you love cooking with your new pan and that it becomes a favorite in your kitchen. 😊
If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
It looks amazing and just what I have…
It looks amazing and just what I have been looking for. Can’t wait to use this pan
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Sandra,
Thank you so much! We’re delighted to hear that your new pan is exactly what you’ve been looking for. We hope you love cooking with it and enjoy it for many years to come!
If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
Titan's Kitchen is a SCAM COMPANY
Titan's Kitchen operates a SCAM COMPANY with absolutely no regard for customer satisfaction! I do not say this lightly but have written them multiple emails with few replies.
They ONLY work by email and did not respond to my complaint which was that the two boxes that arrived were dented and crushed inside the shipping bag. When opened, the top-flap of the larger box was stuffed INSIDE the box! That top-flap has a little white handle but the entire flap was INSIDE the box! It looked like it was a bad return to a Costco warehouse and could hardly be given as a special gift the way I had intended.
The company is totally defensive saying that they "package things with great care", but honestly, how can you courier two heavy frying pans in a PLASTIC BAG and call that care? Care is when you double-box a heavy item to ensure it travels well. Instead, Titan's Kitchen blamed the courier. (but hey, the courier did not put the box flap inside the box!) If a company like Kitchen Aid can safely deliver their heavy mixers, surely Titan's Kitchen can double-box their pans.
With flowery language their email said they were sorry and they understood why I was upset. Then they suggested I keep the product and accept a 10% refund! Really? Absolutely NO integrity!
They do not have a phone line dedicated to customer service so nothing happens quickly. This is clearly by design. They have an auto-response to emails saying they will reply within 24 hours. The truth is that they only responded to some of my emails emails and again, they skirt around taking any responsibility. They truly operate like a scam online company that just wants to get your money. If their product actually is any good, where is their pride in packaging it well and ensuring customer satisfaction?
I want to return these two frying pans which are themselves in perfect condition despite the poor packaging. I have taken photos of them because I am actually fearful that Titan's Kitchen will make up another excuse for why they can't refund me the full amount.
I am reporting them to the Better Business Bureau and have been writing honest public reviews about how incredibly terrible my experience has been.
Since placing my order, I have had nothing but grief. The gift that I was so excited to give has brought nothing but heartache.
This is not an upstanding company AT ALL! To do right by me, they should be offering me a free return and a full refund. Will they do this or will they just blame the courier and hide behind their return policy? A forthright company would do exactly this. I will be posting again because their quickest replies are on this public forum.
Shameful, shameful business practice.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Heidi,
We’re sorry to see another review from you and that you remain unhappy with your experience.
We do want to clarify a few points for anyone reading. Our customer support team has been in communication with you regarding your concerns, and we have not refused to assist you. As you have confirmed, the cookware itself arrived in perfect condition; your concern relates to the condition of the product packaging following transit.
The partial refund offered by our team was simply an optional solution that would allow you to keep the undamaged cookware while receiving compensation for the damaged packaging. It was not intended to replace or remove your option to return the order.
To be completely clear, **if you would still prefer to return the cookware, you are welcome to do so for a full refund in accordance with our return policy.** Our customer service team can provide you with the necessary return details.
We understand that the condition of the packaging was especially disappointing as the cookware was intended as a gift, and we’re sorry that this affected the experience you had hoped for.
Our support is handled primarily by email so that each case and its details can be properly documented, and we aim to respond within 24 hours. We remain available to help you resolve this, whether you choose to keep the cookware or proceed with the return.
Please continue the existing email conversation with our customer service team, and if you ever need any further help, please don’t hesitate to reach out.
Warm regards,
Titan’s Kitchen Team
My chemical free cookware.
The fact that I can get titanium pots to go with the titanium fry pan I have. I've always cooked with cast iron but I'm 80 and my large pan is getting very heavy for me. Since using my titanium pan I'm excited about the Titan pots I just ordered. I don't have to be so careful of the utensils I use either. I've read the info and reviews and really liked what they had to say. I garden and can my veggies for the winter months. Now I don't have to worry about chemicals leaching into my foods. I'm pretty healthy and working to stay that way. Thanks for your help.
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Bonnie,
Thank you so much for taking the time to share this with us! We’re delighted to hear you’ve been enjoying your titanium pan and have now decided to add the Titan pots to your kitchen as well. We hope they make preparing all those home-grown vegetables even more enjoyable!
We truly appreciate your trust and support. If you ever have any questions or need any help with your cookware, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
Looks good….
Looks and feels pretty good, but early days. Am still following the instructions for seasoning the pan.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi there,
Thank you for sharing your experience! We’re glad to hear you’re happy with the look and feel of your pan so far. Following the seasoning and care instructions will help you get the best performance from it, and we hope you enjoy cooking with it for many years to come!
If you ever need any help or have any questions, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
Exciting cookware non toxin healthy safe
Exciting to use this new renovated revolutionary cooking pan without the toxins of my previous pan. I love to cook. I love to experiment with dishes and this gives me another great avenue to try. I’m so excited it couldn’t have happened to me at a better time in my life. Thanks for this opportunity.
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Ginger,
Thank you so much for your wonderful review! We love hearing your excitement, especially from someone who enjoys cooking and experimenting with new dishes. We hope your new pan becomes a favorite in your kitchen and that you enjoy many delicious meals with it!
If you ever need any help, please don’t hesitate to reach out — we’re always happy to help!
Warm regards,
Titan’s Kitchen Team
At my age I have experienced a lot of…
At my age I have experienced a lot of different cookware items and now want quality and a good product.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Don,
Thank you for your thoughtful review! We really appreciate your trust and are honored you chose Titan's Kitchen after so many years of experience with different cookware. We hope your new pan serves you well for many years to come. Enjoy!
Warm regards,
Titan's Kitchen Team
I have researched all the titanium…
I have researched all the titanium pans, I think. Titan was the best, in my opinion. The one pan I bought first is great to cook in.
22 lipca 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Linda,
Thank you so much for your wonderful review! It means a lot to hear that, after researching, you felt Titan's Kitchen was the best choice. We're delighted you're enjoying cooking with your pan, and we truly appreciate your support.
Let us know if we can ever help with anything.
Warm regards,
Titan's Kitchen Team
TITANIUM HEALTHY PANS
I HAVE ORDERED 2 X HAMMERED PANS PREVIOUSLY AND THEY ARE GREAT, EASY TO CLEAN AND COOKS FOOD EVENLY. I HAVE ALSO TURNED TO TITANIUM KITCHWARE AS THEY ARE A HEALTHIER OPTION FOR MY FAMILIES.
I AM NOW PURCHASING MORE FOR FAMILY GIFTS!
THANK YOU! :)
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Mary,
Thank you so much for your continued support! It means a lot to hear that you've been enjoying your pans and that you've chosen Titan's Kitchen for your family's kitchen.
We're especially honored that you're purchasing more as gifts. We truly appreciate your trust and hope your family enjoys them just as much as you have.
Warm regards,
Titan's Kitchen Team
ONLY TIME WILL TELL.
WHEN YOU HAVE HAD THE PAN FOR JUST 2 WEEKS AND USED IT A COUPLE OF TIMES IT'S,IMPOSSIBLE TO GIVE A DETAILED REVIEW.THE SEASONING OF THE PAN IS IMPORTANT AND TRICKY TO MASTER.FIRST USE FOOD STUCK SO RESEASONED A COUPLE OF TIMES AND RESULTS ARE GETTING BETTER.ONLY TIME WILL TELL .VARIOUS COMPANIES ARE SELLING THESE PANS ALL AT 1/2 PRICE SO THAT IN MY OPINION IS THE ACTUAL PRICE.
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Kevin, thank you for your review and for sharing your experience.
We're glad to hear that the results have already been improving with continued seasoning and use. Proper seasoning, preheating the pan before adding oil, and using low to medium heat can all help achieve excellent results with titanium cookware.
If you'd ever like any additional tips on getting the best performance from your pan, please don't hesitate to reach out to us — we're always happy to help.
Warm regards,
Titan's Kitchen Team
VERY POOR customer service
I seasoned the pans as required but they continue to stick. For the price I paid, I want my money back. I have emailed 3 times and have been ignored. There is a 100 day trial period and it seems they are waiting for it to expire. VERY POOR customer service!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Denise, we're sorry to hear about your experience.
Our support team responds to emails within 24 hours, so this doesn't sound right. Could you please double-check that your messages were sent to support@titanskitchen.com? If they were, please send us your order number again and mention this Trustpilot review so we can look into it as a priority.
We appreciate your feedback and hope we can resolve this for you as quickly as possible.
Warm regards,
Titan's Kitchen Team
We replaced our expensive coated 11…
We replaced our expensive coated 11 inch pan with a Titan 11 inch. Well it didn’t take long using it to realized we really needed to replace our 9 inch coated pan with a Titan. Great product!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Colin, thank you for your wonderful review!
We're happy to hear your 11-inch pan impressed you so much that you decided to replace your 9-inch pan as well.
Thank you again for your support. If you ever need any help, please don't hesitate to reach out — we're always happy to assist.
Warm regards,
Titan's Kitchen Team
Purchasing our Titan pan was easy
Purchasing our Titan pan was easy. We like that these pans are non toxic, non stick and have a lifetime guarantee. The price isn’t bad either with your wonderful discount offers.
30 lipca 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Jenny, thank you for your wonderful review!
We’re happy to hear that our non-toxic cookware, lifetime warranty, and discount offers gave you confidence in your decision.
Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
I wanted a set of pans and the 50% sale…
I wanted a set of pans and the 50% sale of had a pan, pot & wok & spatula, so I grabbed them as a gift for my son birthday. I'll have to save up, because now I'd love a set for myself! Non-toxic, easy to clean, everything you need in a pan!
29 lipca 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi Donna, thank you for your wonderful review!
We’re so glad you were able to take advantage of the sale, and we hope your son enjoys the cookware as much as you expect he will. It means a lot to hear that you value the non-toxic materials and easy cleanup.
We hope you’ll have a set of your own before too long! Thank you again for your support, and if you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
P.S. When the time comes that you want to buy another set, please let us know by email, we would love to give you a discount or free gift.
Quick and easy ordering process
Quick and easy ordering process. Great discount!
21 lipca 2026
Opinia niezależna
Odpowiedź od Titan's Kitchen
Hi J Sue, thank you for your review!
We’re so pleased to hear that you had a smooth ordering experience and were able to take advantage of our discount. We hope you enjoy your new cookware for many years to come.
Thank you again for your support. If you ever need any help, please don’t hesitate to reach out — we’re always happy to assist.
Warm regards,
Titan’s Kitchen Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.