Thomas Brown Estates Recenzje 

415
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Highly recommend Thomas Brown Estates, absolutely fantastic team. From start to finish kept me informed of updates and handled everything with professionalism. Special mention to Chris and Liz, Thank... Zobacz więcej

Oceniono na 5 z 5

We were very impressed by the whole Thomas Brown experience, from our first contact over the phone to the visit by Chris, who knew the area well so was able to value the property sensibly, to the prog... Zobacz więcej

Oceniono na 5 z 5

I had a fantastic experience with Thomas Brown throughout my house purchase in Orpington. From start to finish, the team was incredibly helpful, professional, and always available to answer any qu... Zobacz więcej

Oceniono na 5 z 5

The staff at Thomas Brown have been nothing short of brilliant, they have been fantastic. We have had our fair share of issues, but Chris and Darren in the Sales Team and the wonderful Liz Payne in... Zobacz więcej

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Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Informacje przekazane przez różne źródła zewnętrzne

Please call for a free valuation.


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

415 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(415)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
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Oceniono na 5 z 5

House Moves are Stressfull

Moving house is a stressful time, our chain was not straightforward but Liz helped us through it and we even managed to have afew laughs along the way. Thanks Grant and Alison

10 września 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Grant & Alison, Thank you for your 5 star review - I will pass your feedback onto Liz, our sales progressor. Cheers!

Oceniono na 1 z 5

Unsatisfactory service from Thomas Brown

Very terrible service from Thomas Brown.
Refused to book an appointment to view one of their houses. They said that our current house needs to be on the market and under offer for us to be allowed to view. I’ve never heard such arrogant comments before. Other estate agents booked us in without question.
When I questioned their policy I was told that’s just how it is with them.
They seem to think they are the only agents around. Every other agents I spoke to couldn’t be more helpful or accommodating. Immediately booked 3 viewings without hassle. Will not recommend or use them again.

5 września 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Dear Mr Lee
We are sorry you have felt the need to leave a negative review.
Just to clarify, our policy is that if you need to sell a property in order to buy onwards, your property needs to be actively on the market, it does not need to be under offer as you mentioned. This policy is not unusual among agents, far more agents have this policy than do not. The reason for it is very high numbers of applicants in this position never actually come to market at all. Viewings are a big overhead to both the agent, and the vendor who needs to prepare the property and often vacate. Some vendors stipulate they only want viewings from ‘proceedable’ applicants, so those that are on the market and under offer - if there is a property to sell, however that was not the case in this instance.
We wish you all the best in your property search.
Regards
David Thomas
Branch Partner

Oceniono na 5 z 5

Excellent service from start to finish…

Excellent service from start to finish in a very challenging market. Always kept up to date with sales progression and provided helpful and constructive feedback during the viewings phase. Thank you again!

14 czerwca 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Rachel. Thank you for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your positive comments onto the team! Thank you.

Oceniono na 5 z 5

Exceptional service from Estate Agents Thomas Brown

That Thomas Brown has become the No 1 estate agent in Orpington comes as no surprise after the service I received from them, both buying and selling properties with the Orpington office.
A great team of people. I felt informed and supported throughout the process. Their progression manager, Liz, who is office based (therefore always contactable), was especially supportive and knowledgeable, answering any queries with patience.
Thank you and well done to the entire team – great working with you. HW

31 maja 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Hilary. Thank you so much for your glowing 5 star review - and for using the services of Thomas Brown Estates to sell your property, and thank you for purchasing your new home through us too. I will pass your kind comments onto the team, and we hope you are now enjoying your new home! Thank you again.

Oceniono na 5 z 5

The staff at Thomas Brown are…

The staff at Thomas Brown are exceptionally professional in every aspect dealing with issues raised selling property. No matter the issue all the staff acted in a very professional manner. Living 200 miles away and not being able to visit the estate agents at the drop of a hat they were very professional in dealing with issues raised by a very padandic buyer cannot recommend to highly

27 maja 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Mr Sale. Thank you for your 5 star review - and thank you for choosing Thomas Brown Estates to market and sell your family home. We really do try to 'go the extra mile' here at Thomas Brown Estates - and I'm pleased that you've experienced that in your recent sale. Thanks again.

Oceniono na 5 z 5

Thomas Brown sold my house within a few…

Thomas Brown sold my house within a few weeks after I had had it on the market with several other agents for a year. Numerous viewings and offers . They exceeded my expectations and I have no hesitation in recommending them. The sale is going through smoothly and a big thank you to them.

21 maja 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Thank you for taking the time to post your 5 star review - and thank you for choosing Thomas Brown Estates to market and sell your property. We try very hard to maintain our 'Number One Agent' status!

Oceniono na 5 z 5

The very best Estate Agents

The very best Estate Agents - They encourage the buyers to view, know the area well themselves so are informative. They work really hard to get property sold for the sellers and for the buyers to get what they are looking for. Very honest and professional. No pressure. A big mention for Jason who done my viewings and Liz who progressed the sale and was always helpful with answering any questions and keeping me up to date and informed of absolutely everything I needed to know and to do. And the last few days Amy has also been amazing...Everyone at Thomas Brown has played a big part. Highly recommended 5* - Personally, I wouldn't use anyone else and have already started recommending them to my neighbours - Thank you sooooo much xx

1 maja 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Jan,
Thank you so much for your glowing 5 star review! I will pass your kind words onto the team here - especially Jason, Liz and Amy. We always strive to go 'the extra mile' here at Thomas Brown Estates - and we always want happy customers - so please do recommend us to your neighbours, friends and family!

Oceniono na 5 z 5

Great Sales Progressor.

My elderly mum has sold her property with Thomas Brown. The sale was a little harder than anticipated but thanks to Liz, the sales progressor, it was finally pushed over the line! If it wasn’t for Liz (and, at the end Amy) we would have had no clue what was going on over the weeks, she pushed the buyer’s solicitors daily and we are very grateful for her hard work.

23 kwietnia 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Michelle. Thank you for taking the time to post your 5 star review - and for using the services of Thomas Brown Estates to sell your Mother's property. I will pass your positive comments onto Liz and Amy – our Sales Progressors. Thank you again.

Oceniono na 5 z 5

Liz Payne was very helpful from start…

Liz Payne was very helpful from start to finish. She was always chasing on my behalf and keeping me informed on a daily/weekly basis when needed. Very professional , polite and friendly, Would highly recommend. Donna Betts

16 kwietnia 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Donna. Thank you for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your kind comments onto Liz – our Sales Progressor. Thank you.

Oceniono na 5 z 5

Very professional with great knowledge…

Very professional with great knowledge of the local housing stock & market. They've been a pleasure to work with at all stages of my sale. I'd use them again in a flash to sell a property.

18 kwietnia 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Mr Gleeson. Thank you so much for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your comments onto the team. Thank you again.

Oceniono na 5 z 5

Very pleased with Thomas Brown Estates

Very pleased with Thomas Brown Estates. They were very informative and helpful throughout the whole process of selling my bungalow.
My sales progress person - Liz - contacted me regularly throughout the sale and responded promptly if I had any questions. I would definitely recommend them.

28 marca 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Shirley. Thank you for your 5 star review - and for using the services of Thomas Brown Estates to sell your property. I will pass your kind comments onto Liz – our Sales Progressor. Thank you.

Oceniono na 5 z 5

I would like to recommend Thomas Brown…

I would like to recommend Thomas Brown in Orpington to anyone who’s buying or selling a property.They dealt with the sale of my property in very professional manners especially the Sales progression manager LIZ PAYNE,i would give them 5 Star for the services they provided,they have notified me on progression of sale every step of the way.

15 marca 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Algert. Thank you so much for your glowing 5 star review! I will pass your kind words onto Liz our Sales Progressor - and thank you for choosing Thomas Brown Estates to sell your
property.

Oceniono na 5 z 5

Thomas Brown - Reliable and Proactive Service

Thomas Brown were really good from start to finish. The sales team were helpful, honest and proactive in helping us to sell our house. The sales progression service was also excellent, regularly keeping me updated and liaising with all parties to ensure a smooth process. I would definitely recommend their services.

2 marca 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Alison. Thank you so much for your 5 star review! I will pass your kind words onto the whole team here in the branch - and we also thank you for choosing Thomas Brown Estates to sell your property. Thank you!

Oceniono na 5 z 5

EXCELLENT

I Cannot praise Thomas Brown and its employees highly enough.Being somebody marketing a property for the first time the process was quick ,efficient and without stress . As i was inexperienced in these matters the advice they gave me was invaluable and very helpful. i would recommend this company without any hesitation.

12 stycznia 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Mr Cooper. Thanks for taking the time to post your 5 star review - it's much appreciated by all of the team here. Thank you for also choosing Thomas Brown Estates to market and sell your family home.

Oceniono na 4 z 5

Excellent Post Sales delivery

The post sales process delivered by Liz is exceptional and thorough, which significantly assisted in expediting the completion.

9 lutego 2024
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Thank you for your review Greg. We also think our Sales Progression service - led by Liz - is exceptional! Thank you.

Oceniono na 5 z 5

Pro-active from start to finish

We found the agent to be very pro-active from the initial viewing and listing, through to the property being completed.

15 grudnia 2023
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Cath. Thank you for your 5 star review - and for using the services of Thomas Brown Estates to sell your property.

Oceniono na 5 z 5

Darren was very professional and easy…

Darren was very professional and easy to talk to. He made it a very smooth process and my experience as a first time buyer was great.

Thank you to Darren and Liz for their help and time to purchase my property.

15 grudnia 2023
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Keirthana. Thank you for your 5 star review and kind comments. We hope you are enjoying your new home.

Oceniono na 5 z 5

Fantastic service

Fantastic service , able to guide and support us through out the process

13 grudnia 2023
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Emmanuel. Thank you for your 5 star review. We hope you are enjoying your new home. Thank you.

Oceniono na 5 z 5

Very professional

Very professional, market leaders in Orpington I would go as far as to say. Above and beyond, why ? A 10% loyalty card and a card and present to say thanks for my custom on completion. Keep up the good work. Will use them again :)

27 listopada 2023
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Thank you for your 5 star review - we really do try to 'go the extra mile' for all of our customers. We hope to see you again one day!

Oceniono na 5 z 5

Thomas Brown Estate agents were polite

Thomas Brown Estate agents were polite, prompt, always letting us know of any viewings with plenty of notice and always giving feedback. They kept in touch with regular updates and above all they listened to our needs.

13 września 2023
Opinia niezależna
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Odpowiedź od Thomas Brown Estates

Hi Mrs Lee. Thank you for your 5 star review - and thank you for using the services of Thomas Brown Estates to sell your property.

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