I’m not here to slander your product. I can’t speak for that because you make it a living hell to even get it in the first place. I’ve had to call my bank and change my info 20 different times because... Zobacz więcej
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I’m not here to slander your product. I can’t speak for that because you make it a living hell to even get it in the first place. I’ve had to call my bank and change my info 20 different times because... Zobacz więcej
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Loved it. Customer service was great. I indicated that my purchase was a gift and the team helped make sure that it was sent in time. Saber received in very good condition and works awesome!
I have bought ten lightsabers from The Saber Factory, so obviously I think highly of them. The shipping is a little slower than others from whom I have purchased. However, the customer service is grea... Zobacz więcej
Livraison rapide, bien emballé, très belle finition. Je n'arrivais pas à trouver l'application mais un email à suffit pour m'aider. Réponse rapide. Merci l'équipe.
Whether you're looking for a lightsaber replica for cosplay or your collection display, we have it. We also cater to the experienced duelists and training academy pupil looking for a sturdy and stylish fencing weapon. The Saber Factory is based in France and we sell worldwide to more than 60 countries, with our 2 warehouses in the USA and our manufacturer's facilities in China. We started in 2022 after 5 years of experience in the pop-culture retail business. Through owning and managing one of the largest independent geek merch physical store in France, we met a passionate community of like-minded people on a daily basis. We also know about good customer service and accountability towards each person for having served 50.000+ customers. Those values and passion we carried over to our new e-commerce venture: The Saber Factory, where we have grown to become one of the leading distributors of Nexus Sabers around the world.
Francja
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The Sabre was great! I asked for a non electronics version of the Kyle Katarn hilt for display only and it's amazing. My only comment/concern is that one segment seems to have a wobble to it that I can't seem to tighten down on but other than that, money well spent! Thank you for the fast and friendly service!
My grandson was extremely happy for his light Saber.
A great product - feels almost like what a "real" lightsaber would in mind. There is internal power coils, catridges.... feels heavy and quality
Hint - The blade colour options are bit hard to operate (or too easy) I keep accidently bumping them on the main switch... I would suggest future models have a separate knob where we can oscellate between colours.
If you want a lightsaber - this is the one to get!
5+ star experience.
The products were great. The shipment came in earlier than expected. I emailed Kevin to add articles to an existing order and he made that super smooth and included with the original shipment.
At the end, when the products arrived, they were well wrapped up, but I had an issue with the app. Mailed Kevin, got a swift response, and not long afterwards I got an updated working beta app, and a little later he emailed me stating the new release-version was out at Play Store.
This is exemplary customer service, and quality products, I can highly recommend this store.
The customer service was exceptional, but it was disappointing to receive a damaged chassis. I understand that the damage was deliberate and made for aesthetic reasons, but I was unaware that this alteration was being made and wasn't given an option to select an undamaged version.
But again, the lightsaber itself is fantastic, and it's a great addition to my collection!
i think it would be productive to have online links to assist in assembling and i have several parts in the saber that I have no idea what they are for?

Odpowiedź od The Saber Factory
I was very disappointed with the packaging (I bought it as a birthday gift). The saber looks good, but it's not as bright as I'd hoped.

Odpowiedź od The Saber Factory
Absolutely fantastic. The quality of the Graflex Episode IV Skywalker saber is amazing. The attention to detail is something to behold and it feels top quality and a good weight. An elegant weapon for a more civilised age.
Very easy to disassemble with the clip and J-lock, I bought a proffie based version which you can access to charge in just a few seconds.
I chatted with Kevin regarding the saber (check out his excellent YouTube tutorials) a great person and obvious expert full of great tips.
This is the one I’ve always dreamed of having, after seeing the film as a 5 year old! It’s finally mine, and I didn’t expect it to be this good!!
My experience was magnificent
The saber are top quality and the range of saber types and characters are impressive only thing that could improve is price though majority is fairly priced even the neopixels are a decan price.
Got the xeno neo pixel Kylo REN light saber for my 17 year old’s birthday . He LOVES IT!!! Amazing what it is capable of doing from light and sounds to ease of handling and playing with!!!
It works fabulously even though flash is nonexistent it is great for practicing spins without damaging a neo pixel blade
I still haven't received my order and it's been almost a month.

Odpowiedź od The Saber Factory
Lacks care on assembly in factory
Overall the quality of the lightsaber appears to be quite high. However we are dissatisfied with 3 things.
1. The Bluetooth range is horrible, the phone has to be touching the saber for it to connect, and if you move it more then an inch or two away it disconnects.
2. The battery has had issues intermittently since first use. It dies randomly.
3. Any screw that came preassembled has come loose. The 4 little brass decoration screws are all loose and we’ve lost one because of that. The decorative thumb switch and strap holders have both fallen off because they were not tight.

Odpowiedź od The Saber Factory
Great prices, transparent shipping, decent selection to choose from and growing. Will buy from again.
Un rêve de gosse réalisé dans les meilleures conditions !
Expensive but absolutely beautiful! Well packaged in its own case.
So many different options & so lifelike.
Saber arrived without issues. It works just as advertised and of very good quality. I would absolutely recommend!
The product was delivered immaculate, and swift, made my son very happy for his birthday.
I was looking for an accurate Count Dooku lightsaber, and The Saber Factory came through with flying colors! (SO MANY COLORS!)
The saber hilt itself is as near an exact copy of what Christopher Lee held in his hands, you can't tell the difference.
The bonus was that this one has the Xeno3 Neopixel setup that makes this so much more than just a screen-correct hilt. I am still discovering the many combinations of colors/sounds/music I can configure. Amazing.
The how-to videos posted by Kevin are also great for anyone who wants to get the most out of their purchase. From start to finish, this has been a fantastic transaction.
You can't go wrong with The Saber Factory, in my opinion.
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