The booking process was good. The delivery of the vehicle at the airport was good as I could track the driver’s arrival time, The cleanliness of the car and the support from the delivery driver... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Booking process and verification was easy. Car was great and practically brand new. Loved the delivery and pick up service as well, it was quick and easy, the tracking of the driver was awesome as wel... Zobacz więcej
Reakcja na opinię
Refund was returned within a few hours. Only gripe would be some car features go into the paywall. maybe not a straightforward solution for hire company to solve. Otherwise great experience.
Great experience.. the car was fantastic as expected. Delivery and pick up as agreed on.. Very polite team both at Delivery and pick up.. Responsive and very helpful help team including Lewis and Salm... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.
Dane kontaktowe
THE OUT, The Script, 44 Featherstone Street, Old Street, EC1Y 8RN, London, Zjednoczone Królestwo
- hello@theout.com
- theout.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Highly recommended
Starting with great apps and responsive customer service systems. The Out car is impeccable, the car is delivered and picked up on time, right in front of your door. The OUT shall expand globally.
Highly recommended!

Odpowiedź od THE OUT
Fantastic experience
Hiring a Range Rover from The Out was a fantastic experience. Seamless booking, on-time delivery, and an immaculate car that was a joy to drive. Professional, hassle-free, and genuinely premium service. Highly recommended!

Odpowiedź od THE OUT
Great service for special occasion hire car
Needed a comfortable car to take 3 friends plus golf equipment down to France for a long weekend. The Out delivered! Good customer service and refreshingly simple in terms of EU driving and additional driver coverage without extortionate extra fees. Also, delivery and collection to your door was a major plus over comparable offerings from the traditional Avis Prestige / Major Car rental offerings. The RR Sport we hired was perfect for the journey and factory fresh. Only downsides: 1) The deposit of £5000 held on your credit card is not returned for a few days after the rental so if you don't have a particularly long line of credit this can be a bit of a nuisance. 2) Out of hours assistance is limited (though my enquiries were quickly responded to via e-mail)

Odpowiedź od THE OUT
Would have been ⭐️⭐️⭐️⭐️⭐️ but…
Lack of phone interaction (live chat/email only) was off putting as was account sign up &need to reset password repeatedly. It will be rare Im sure but if like myself still have old style paper driving license because of principles it will be difficult. That said I was accommodated & staff ,vehicle & service is 100%.

Odpowiedź od THE OUT

Odpowiedź od THE OUT
Smooth and efficient
First time using The Out. My client specifically requested a Range Rover for their trip to the UK, which I initially thought would be difficult to source, until I discovered The Out. The simplicity with which I was able to source the vehicle, ask questions and receive speedy responses and upload the required documents seemed too good to be true, but The Out made the entire process incredibly easy. The vehicle was delivered on time and picked up just as promptly. Clean, smooth process. The team was efficient, knowledgeable and helpful. Not to mention I was coordinating this reservation from the States, but the time difference made no difference. I thoroughly enjoyed the seamless process and look forward to booking with The Out in the future.

Odpowiedź od THE OUT
Seamless service
The car delivered was top spec., around 2 months old and with low miles. It was clean and felt brand new. I was also pleased to see it was a colour variant. Delivery was on time and collection was seamless. The staff were polite. Nothing to fault in the whole process. Will use again, thank you.

Odpowiedź od THE OUT
Really convenient and time-efficient…
Really convenient and time-efficient way to hire a car. Excellent service. Would be nice to have an android app

Odpowiedź od THE OUT
Great customer support from the whole…
Great customer support from the whole team from help in the original booking , support with the additional drivers to delivery and pickup

Odpowiedź od THE OUT

Odpowiedź od THE OUT
Fantastic cars and fantastic service
Fantastic cars and fantastic service. Nothing not to like!

Odpowiedź od THE OUT
The Out is simply the best car rental ever
The Out is simply the best car rental, anywhere in the world. From booking to collection, right through to return, it's a lesson in how to exceed customer expectations. It's that good.

Odpowiedź od THE OUT
Satisfactory but didn't go to plan
Car was great, and delivered on time. However without the booster seat and bike rack I requested, which severely disrupted my plans. The car also had intermittent radio issues where I had to keep turning it off and on again to resolve.
Customer service did extend my hire and deliver the bike rack later on to compensate me. It's frustrating that all communication has to be done by email though as there's no one you can call.

Odpowiedź od THE OUT
Brilliant service
Brilliant service, helped sync our tech with car and the team who dropped off and collected, couldn’t have been nicer.
Will definitely be using again

Odpowiedź od THE OUT
If you are caught by one of their ads…
DO NOT GO NEAR THIS. If you are caught by one of their ads beware that their "verification" process will take far more time than simply picking a car up at a station or using any of the other delivery services. I have used several similar in the US and nothing like this. You will send so many docs it will seem like online fraud but persist. Then they will conduct a review for a silly 900 gbp car charge. (This group had the temerity to suggest that I at the age of 65 had been driving for less than two years and therefore needed more verification? After uploading DL, passport, and doing video, answering multiple times their qs re clean record.) So, if you maybe want to put your assistant on this, go for it; but if you're doing things yourself with your family and want to pick up something casual for a few days, this isn't it. Bad service. Addendum - I told them forget it and they then proposed a 200 gbp cancellation fee! Horrible group.

Odpowiedź od THE OUT
Excellent
Asim was excellent with the drop off and pickup. Absolutely no issues at all. Will be using the out regularly from now on.

Odpowiedź od THE OUT
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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